HT5312 need to reset my security questions and now i am locked out... nice
we are having issues with the phone and the laptop as well itunes in genera
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions.
Similar Messages
-
I forgot the security answers for my security questions and now I'm locked out
i forgot the security answers for my security questions and now i'm locked out.
Try this Discussion...
https://discussions.apple.com/thread/4305745
And/or see the More Like This section on the right. -
I am try to buy a book but i forgot my security questions and now i am locked out
i forgot my security questions,
how do i reset the security questions so i can buy a book, also i am now locked out. help pleaseAlternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
I need to reset my security questions; I don't have a rescue email and I can't call them from where I am atm.
What country are you and your iTunes account in ? Does that country show on this page : http://support.apple.com/kb/HT5699 ?
-
HT5312 how to reset my security question and answer i have try everything but can't get it don
how to reset my security question and answer i have try everything but can't get it don?
WHat have you tried ?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
HT5312 How to reset your security questions and answers?
How to reset my security questions and answers? Pls help!
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
HT5312 Need to reset my security questions
Need help resetting my security questions?
You need to contact Apple, either through the link in that article or by phoning them.
(77990) -
HT5312 need to reset my security question answers
am needing to reset my security question answers so i can make a purchase on my computer
Contact iTunes Support so they can reset the Security Questions for you:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB -
I mistyped my security answers and now i'm locked out for 8 hours on my pas? Really
A little frustrated with such a "genius" company. Mistyped my apple security answers o my new ipad and now i'm locked out for 8 hours! Solutions, even the custoer help couldn't help!
I don't know if Apple is a "genius" company, but it's standard practice in for internet firms like Apple and AT&T to lock down the password on accounts that show repeated attempts at accessing accounts. So far as the computer is concerned, you could be a user - or a hacker.
We've all forgotten our share of passwords. You can always request a new password from Apple. Or you can invest in a password management utility like 1Password that automatically remembers your passwords. -
I need to reset my security questions and there is no reset In my Apple ID account
And is there a number to call because I had to wait 8 hrs to wait to get back on here
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, and clicking here and picking a method for your country. If neither article lists a method for your country, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105627) -
I followed these instrcutions and it is very frsutrating seeing as I have to answer my security questions to reset them ? When i cannot remember them. I already scheduled a call with Apple. The closest time available was Friday but I wantto see if i can fix it beforethen.
i know how you feel. im about to just give up and call apple support. it will be a lot faster than sitting around. Im sorry i wasnt much help.
-
If someone could tell me what's going on that would be awesome
Hi..
You need to contact Apple directly > Contacting Apple for support and service -
I need to reset my security questions and answers. But nit is saying my birthday for a verification is invaid. How can I reset all of this?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(99552) -
i was unable to reset my security questions, and i do not have a rescue email Please i need to reset them to be able to use my apple id again normally
halaalsalhi wrote:
i was unable to reset my security questions, and i do not have a rescue email
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact -
HT5312 I don not have rescue email in my apple id and i need to reset my security questions
How can i fix that. I do not insert a rescue email when i create a apple id and now i need to reset my security questions i do not know how?
Click here and request assistance.
(74835)
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