HT5312 please i need to reset my security questions for my apple id
please i need to reset my security questions for my apple id
http://support.apple.com/kb/HT5312
If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466, and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
HTH
Similar Messages
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How can i reset my security questions for my apple ID
I would just like to see if anyone would know how to reset apple ID security questiond because my questions are outdated and my answers are irrelivent
Hi James,
The article below will help you with your AppleID question:
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622?viewlocale=en_US
Can I change the answers to the security questions for my Apple ID?
Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID and click Manage your Apple ID. Sign in with your Apple ID name and password, go to the section Password and Security and click Reset your security information.
Hope this helps ...
- Judy -
I need to reset my security questions for iTunes how can I do that as soon as possible
I was trying to but music and they had told me that I needed to answer my security questions and I forget the answers that I put in for them. How can I reset the questions?
1) Apple ID: All about Apple ID security questions
If necessary
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
3) Or Email Here > Apple Support iTunes Store Contact -
HT5312 How do do you reset your Security QUESTIONS on your Apple ID?
I can't find out how to reset my Security questions!
Rescue email address and how to reset Apple ID security questions
These are Apple's formal instructions. Let us know if you cannot follow them. -
When downloading apps I am asked for my apple ID which works but I can't get past the security questions. Then when I ask to reset the questions it sends an email to a rescue email address that no longer exists. Does anybody know where I can reset this email address?
On your computer or safari on your iOS device navigate to:
For Canada - https://appleid.apple.com/ca.
For United States - https://appleid.apple.com/us/.
Click the "Manage your Apple ID" button, and sign in to your iCloud account. Once in, on the left side select "Password and Security", and this will populate our options on the right side. You should see an option to reset your security questions.
Also see this article - http://support.apple.com/kb/HT5312.
If for any reason you can not reset these security questions, or get an error, then you may need to contact Apple directly at 1 800 692 7753. Explain the issue, and they can get your to a "Account Security" agent, who will be able to verify your identity, and assist in resetting the security questions. -
HT5699 need to reset my security questions for itunes.
trying to purchase songs, but itunes asking me to verify myself and i don't know the answers for my security questions. trying to reset don't know how/where.
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87557) -
im having trouble remembering my answers to my security questions, so i need to reset them. also i have forgotten which email address i used as a rescue email address, need help asap! Also is there a way to cancel a apple id as ive gt a new e-mail address which i have only ever used as a secondary email address for an account but have deleted it from that ID, but it still wont let me register it for a new apple od account
If you added a rescue email address to your ID, you would see the option to send a reset email to that address as shown here:
You'll have to go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then on the next page select "Other Apple ID Topics", then "Forgotten Apple ID security questions" and click "Continue".
Also, you access your iCoud data on icloud.com, not itunes.com. And you can only go to icloud.com from a computer, not an iPad. -
HT201303 How do I reset my security questions for my Apple I d ?.
I can't make purchases since I can't remember my security answers !?
If you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) -
the email it's sending it to is different than my sign in as well.
You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(90544) -
I need to reset my security questions, I have my alternate email address but I am unable to reset my sec questions, please help
Australia ? surely !
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HT5312 I don not have rescue email in my apple id and i need to reset my security questions
How can i fix that. I do not insert a rescue email when i create a apple id and now i need to reset my security questions i do not know how?
Click here and request assistance.
(74835) -
HT5312 Need to reset my security questions
Need help resetting my security questions?
You need to contact Apple, either through the link in that article or by phoning them.
(77990) -
HT5312 need to reset my security question answers
am needing to reset my security question answers so i can make a purchase on my computer
Contact iTunes Support so they can reset the Security Questions for you:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB -
HT5312 How do I reset my security question for my account?
How do I reset my security question for my account?
Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
I need help resetting my security questions, i try to and it says email sent but i never get the email to my main email or alternate email, i never set my questions but somehow there set, so i can also not buy apps without entering my question awnsers please help
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions
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