HT5312 PLZ help!    I forgot my rescue e-mail and security question. What can i do?

PLZ help!    I forgot my rescue e-mail and security question. What can i do?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(99891)

Similar Messages

  • I forgot my rescue email address and security questions

    i forgot my rescue email address and security questions...i cant remember which email address i used for my rescue email address id

    See Kappy's previous write-up.
    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
    for got security questions: Apple Support Communities

  • HT5312 what if I cant get into my rescue email for my security questions what can I do to change the email?

    Its asking for my security questions and I dont remeber them. So it sends it to an email adress which i dont use or have anymore I dont even know it I was like 10 when I made my account how do I fix this or change the email it sends the answer to

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 I have forgotten the answers to my apple id security questions what can i do?

    hello , i went to but an app on my ipod touch and it said because it is the first time i had bought something on this device i had to answer my security questions.
    i have forgot the answers to them so i cannot by anything on my itunes account , how can i reset the questions so i can but something?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • I forgot my recue email add. and security question

    I forgot my recue email add. and security question. what should I do to recover my account?

    If you don't have a rescue address, you might try contacting Apple through iTunes Store Support

  • I forgot rescue email address and security questions

    Help me what do I do if I forgot my resue email address and security questions?

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (96426)

  • Hey. i just restored my iphone and now it says your apple id is disabled then i forgot everything about my email and security questions please help me enable my apple id

    hey. i just restored my iphone and now it says your apple id is disabled then i forgot everything about my email and security questions please help me enable my apple id
    i dont think there is another way to unlock my apple but i need to

    Hello there, Th3FoX98.
    The following Knowledge Base article is a great resource for what to do if you've forgotten the answers to your Apple ID security questions:
    If you forgot the answers to your Apple ID security questions
    http://support.apple.com/kb/HT6170
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT5312 I don't have a rescue e-mail to reset my security questions, what can i do to set one or to reset the questions?

    I don't have a rescue e-mail to reset my security questions, what can i do to set one or to reset the questions?
    Every time i want to purchace something i have to answer these questions that i have forgotten !
    Please help

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5787 i forgot Icloud password and security question what method i can use to reset it is ther any or what i am still using iphone but my icloud is disabled for to many atempts what now how to rest the password

    i forgot Icloud password and security question what method i can use to reset it is ther any or what i am still using iphone but my icloud is disabled for to many atempts what now how to rest the password

    Hi bekimlorini,
    Thanks for visiting Apple Support Communities.
    You may find this article helpful with resetting your security questions:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    If you're not able to receive email to your rescue email address, you may need to contact iTunes Store Support:
    You'll need to contact iTunes Store support to have your questions and answers reset.
    All the best,
    Jeremy

  • I forgot my Apple ID password and security questions, plus I don't receive the "I forgot" email

    I forgot my Apple ID password.  I don't remember my security question answers. I have apps on my iphone that I can't update because of this.  So I created a new Apple ID and downloaded some apps. (So I have apps on my iphone from two different Apple IDs). 
    What I've tried:
    I never receive the "I forgot" email - tried it multiple times. I have checked spam folders, recently deleted - checked it all, not there.
    I can't delete apps from the old Apple ID and download them with the new because it will delete information from the app, such as game highscores.
    I have money on the old Apple ID and would like to be able to use it. If someone can please give me a solution or a support number that can help my situation. It would be greatly appreciated.    -  I have called support once but no luck.

    alfonsobracamontes wrote:
    I forgot my apple id password and security questions, ...
    1)  Apple ID: All about Apple ID security questions
    If necessary
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • Hi, I have forgotten Rescue email address and security questions answers. What I only have is my Apple ID and my password. How can I fix it?

    Hi, I have forgotten Rescue email address and security questions answers. What I only have is my Apple ID and my password. How can I fix it?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • I forgot my security questions, what can I do?

    I forgot my security questions, what can I do?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103388)

  • I forgot me security questions, what can i do.

    I forgot the answear to my security questions, what can I do.....

    Do a forum search or look at More Like this on the right side of this page.
    Your question is asked and answered many, many times every day.

  • Hi, I have no rescue email and typed random words on my security questions, what can I do to purchase?

    Hi, I have no rescue email and typed random words on my security questions, what can I do to purchase?

    You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (89136)

  • HT204053 I forgot my Apple ID password and security questions.  How do I fix this?

    I forgot my Apple ID password and security questions.  How do I log into my Apple ID?

    Contact iTunes store support for assistance: https://ssl.apple.com/emea/support/itunes/contact.html.  If you can prove your identitiy to them, they will be able to reset the password for you.

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