HT5312 reset security questions - i dont have a rescue email adress
I dont have a rescue email adress set up, my apple id is like3-4 years old and i dont remember had a rescue mail. i need to purchase some apps, i dont remember my security answers ! what do i do?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103467)
Similar Messages
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I forgot my security questions and dont have a rescue email what should i do?
i really do need help with this please
You can also call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
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Why can't I send a code to reset my security questions but I have a rescue email address?
Why can't I send a code to reset my security questions but I have a rescue email address?
If you have a rescue email address on your account then you will see a reset link on your account : http://support.apple.com/kb/HT6170
If you only have alternate/secondary email addresses on your account then you won't get the reset link, an you won't be able to add a rescue email address until you can answer your questions - you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then add one for potential future use : http://support.apple.com/kb/HT5620 -
Hi dear sir/Madam i have my apple id & its password but i forgot the answers of the security questions and i have no rescue email pls help me how can i reset the security questions? as i have some credit in my account i can not creat a new apple id.
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105243) -
How can I reset security questions. What is a rescue email.
How can uI reset security questions. What is a rescue email.?
Welcome to the Apple Community.
Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support -
i dnt remember my answer of my security questions and dnt have a rescue email id also please tell me what to do???????????
Click here, phone Apple, and ask for the Account Security team.
(81330) -
Forget the security questions and dont have a resque email
i have forgotten the answers to the sequrity questions and have no rescue email. I also tried to manage my appid but it was useless. What shall i do?
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a rescue email address or a Security Questions issue, then see:
If you forgot the answers to your Apple ID security questions - Apple Support.
Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
HT5312 What if i dont have a rescue email adresse?
Someone at my job have made securityquestions on the schools iPad. And we dont have a rescue Email. What can we do to fix this?
Try here > http://support.apple.com/kb/HT5312
And here > http://www.apple.com/support/appleid/contact/ -
HT5312 How do i reset my security questions if i have no rescue email?
I made an account a while ago and now I'm trying to buy apps and I forgot my security answers and I don't have a rescue email. How do I reset my questions or change my answers? Please help! Thank you.
The reset link only shows if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use -
HT5312 Way to reset security questions w/out pre-existing rescue email address?
I'm not entering my security answers correctly (or can't remember them) and would like to reset them. Is there a way to create a rescue email or to reset my security questions for my Apple ID if I don't already have a rescue email address?
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
TS2446 I forgot my security questions and I have no rescue email address ?
What do I do?
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if the instructions on this user tip helps you get the questions reset : https://discussions.apple.com/docs/DOC-4551
When they've been reset you can then add a rescue email address for potential future use. -
HT5312 I have forgotten my security question and I have no rescue email
I need help with security question reset
You won't be able to add a rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
HT201363 having trouble logging in with security questions i dont have but one email
help please
Check the following link to determine if your printer is ePrint supported: http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/Cloud-Services-Supported-Printers-ePrint-Airpr...
You can go to this link for troubleshooting steps: http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/ePrint-Apps-Connectivity-Troubleshooting-Pleas...
I am an HP employee -
HT5312 I dont have a Rescue email address and how i can reset Apple ID security questions
I dont have a Rescue email address and how i can reset Apple ID security questions
RegardsIf you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
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HT5312 how can i reset my security question i dont have a an optional rescue email adress
how can i reset my security question i dont have a an optional rescue email adress
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87718)
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