HT5312 Security question and rescue email problems

Well I've forgot my rescue emails password and I've tried to reset my password but it doesn't work. Obviously I can't reset my security answers without an email. Help me!

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(75634)

Similar Messages

  • Forgot Security Questions and Rescue Email

    I just bought an itunes card and already redeemed it to my account . I tried purchasing games but it wont let me due to some security questions and i tried to retrieved it whenever i verify it always said that my account is invalid . Please help me or Mail me a link . So i can change my security questions and rescue email. Thanks for your time .

    Call your country number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

  • Forget my security question and rescue email

    Forget security question of my apple id and rescue email don't remember

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 forgot my security questions and rescue email

    i forgot my security questions and my rescue email what should i do?

    You won't be able to viewand/or change your rescue email address until you can answer your questions, you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use steps 1 to 7 half-way down the HT5312 page that you posted from to view and/or change your rescue email address for potential future use

  • ITunes security questions and rescue email address

    So basically I want to download an app and when I went to do it it comes up with answer security questions or send to a certain email address
    My problem is I can't remember the answer to the security questions and I don't know the email or password for the rescue email address.
    What can I do?

    If you don't have access to your rescue email account (or don't have one on your account) set up on your account then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • Dear apple I forgot my security question and rescue email what should I do?

    Dear apple I forgot my security questions and my rescue email what should I do?

    See Kappy’s great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
    https://discussions.apple.com/docs/DOC-4551
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
    About Apple ID security questions
    http://support.apple.com/kb/HT5665
     Cheers, Tom

  • Forgot security questions and rescue email doesn't work

    hi i wanted to buy a app and it ask me for my security questions and i forgot what was my securaty questions and i cant reset it becouse the rescue email to reset it doesn't eigsist anymore i head it deleted because im not useing it anymore and i try entering the questions my acount got lock for 8 hours -_-  for so many fail attempts so is there a way that i can change my rescue email? :/

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • Security questions and rescue email

    I can't access my iTunes because I've forgotten my security questions and I don't have a rescue email!!

    You won't be able to add one until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • Forgetting Security question and Rescue email

    Hey everyone I recharged 30$ itunes card when i want to purchase some app in appstore apple ask me to Verify security questions and I forgot rescue email and security questions cause my friend recently signed up my apple ID after that I asked my friend to Submit new security question but as like me he forgot the password email, So plz someone of apple center help me to change my rescue email.
    here's my apple ID : ******
    Sorry for my english bad. Thanks
    <Email Edited By Host>

    This is a user-to-user tech support forum, not Apple support,  NEVER post personal info in a public forum,
    You'll need to contact iTunes Store supportto have your questions and answers reset.
    Your English is very good!

  • HT5312 Forgot Security question and rescue email

    I forgot my security question answers and I don't have access to my rescue email.. What to do?
    P.s. I prefer to contact support by email
    Or contact them in the middle east

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (96835)

  • Security question and rescue email

    I cannot remember my security question answers and I cannot send an email to my rescue email as  I don't even know the email it is being sent to. Any help ?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (99481)

  • Security Questions and Rescue Email "need help"

    The AppStore won't let me purchase anything and it keeps asking for my security question but I donn't remember it and the rescue email is not the one I choosed. Please somebody help I just added money to the account too need help A.S.A.P.

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106703)

  • HT5312 Security questions and reset email....

    Hi, I cannot remember my security questions for my apple account and i do not get the option for an email to be sent to my alternate email to reset these questions?
    I have also selected the customer support section with a call back option, however as i based in the UK all the telephone numbers I have entered are rejected.
    Any Help.... please.

    Hi simoncaitlin,
    Welcome to the Support Communities!    The link below will help you get in contact with our Apple ID account security team to help resolve your issue:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    United Kingdom
    Start your support request online and we'll connect you to an expert.
    www.apple.com/uk/support/
    Cheers,
    - Judy

  • How do change security questions and rescue email ( Forgot! )

    Help me Please This wil mean so much thx

    Call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • HT201485 I forget my security answer and rescue email address

    I Forget my security questions and rescue email address...
    mine one is IOS 8.1.2
    i wan to buy iTunes buy it need me to enter security answer but I forget it and i try to reset my security answer but I forget the email address. So how I reset the security answe
    I Forget my security answer and rescue email address ... Hope will get ur help soonest

    You won't be able to view and/or change your rescue email address until you can answer your questions, if you can't remember the address then you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/en-us/HT5699
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset you can then view (and/or change) your rescue email address for potential future use : http://support.apple.com/en-us/HT201356

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