HT5312 Security Question Help is not true.

Under everything I have read to try to change my security questions is not correct information. I go to manage my accound and security tab, but then it after i dont get my questions correct it gives me no option to reset them OR HAVE THEM SENT TO MY "RESCUE EMAIL." I havent been able to donload music for a year now cause no one can help me actually fix it I AM SO IRRITATED!

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
An alternate email isn't the same as a rescue email. Creating or changing a rescue email would be a means of bypassing them.
(103919)

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HT5312 OMG! I can't remember my security questions - answers. It won't let me schedule a call. And when I provided a rescue email address, it still made me answer the security questions I did not know! Can anyone help me get into Itunes so I can purchase

OMG! I can't remember my security questions - answers. It won't let me schedule a call. And when I provided a rescue email address, it still made me answer the security questions I did not know! Can anyone help me get into Itunes so I can purchase music?

Using this link: http://support.apple.com/kb/HE57, click on:
Get Support
See All Products and Services
More Products and Services
Apple ID
Other Apple ID Topics
Use My Apple ID to Manage Security Questions
Then click on the box that says "Contact Apple Support"
This will give you a case number as well as the phone number to call when you are ready.
Cheers,
GB

HT5312 i am having problems editing the security questions i do not remember i specifically followed the steps and the "send to rescue email" option does not appear even though my rescue email is verified please help me

i am having problems editing the security questions i do not remember i specifically followed the steps and the "send to rescue email" option does not appear even though my rescue email is verified please help me
<Email Edited by Host>

As these are public forums, you're not talking to iTunes Support, I've asked the hosts to remove your email address from your post - it's not a good idea to post it unless you like spam email.
The reset link will only show if you have a rescue email address on your account - a rescue email address is not the same as an alternate/secondary email address, they are different addresses/settings on an account.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

I forgot my security question you can not buy please help thank you

I forgot my security question you can not buy please help thank you

The Three Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT201363 I forgot the security question and did not reach me any e-mail from an email technical support for the alternative I hope to help

I forgot the security question and did not reach me any e-mail from an email technical support for the alternative I hope to help

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                         Apple ID- All about Apple ID security questions.

Apple id is disabled, to reset the password I do not know the email and security question. help what to do?

apple id is disabled, to reset the password I do not know the email and security question. help what to do?

Hi ingaosk,
Thanks for the question. Based on what you stated, it seems like you did not receive the reset email. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
If you didn't receive your Apple ID verification or reset email - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario

HT201303 I have a new ipod added to existing laptop itunes account it is now asking a security question i have not answered help

I have a new ipod added to existing laptop itunes account it is now asking me a security question I have not answered - can anyone help please ?

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(88450)

Security Question - i can not change it - and i have forget the anwser what can i do please help me i'm new in iPhone

Security Question - i can not change it - and i have forget the anwser what can i do please help me i'm new in iPhone

There should be a blue link to your rescue e-mail there. If not, you will need to contact iTunes support. See this article: http://support.apple.com/kb/HT5312

HT5312 I don't remember my answers to the security questions, and have not received the reset email despite several attempts?

I don't remember my answers to the security questions, and have not received the reset email despite several attempts?

Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support

HT5312 i have entered answers to security questions but says not correct now going lock out my redeemed money why???????

i have entered answers to security questions but says not correct now going lock out my redeemed money why???????

It sounds as though it doesn't think that you are typing in the correct answers.
If it's not accepting them and you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

HT5312 When I submit to reset my security questions, I do not receive an email to reset them, What can I do to reset them?

When I submit to reset my security questions, I do not receive an email to reset them, What can I do to reset them?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101773)

HT5312 I Forgot My Answer of Security Questions and iam not receiving email from your side what can i do

Dear Sir.
Iam facing a problem that I Forgot My Answer of Security Questions and iam not receiving email from your side what can i do.
If is possible to Solve this prob as soon as possible.
Thank You

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
If you aren't receiving the email to your rescue email account (and you've checked the spam folder on the account as well as the inbox, and tried clicking the reset link again) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

HT5312 forgot the answers to security questions. help.

forgot the answers to security questions. help.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Has anybody ever had their security questions changed and not have the answers?

Has anybody ever had their security questions changed and not have the answers for an ipod touch? I cannnot buy music or access my itunes account now. Thank you for any help or direction. Phone support and apple express was a deadend.

See Kappy's previous discussion.
HT5312 How to recover security...: Apple Support Communities

HT1349 I for get security question help my too rest , send to my mail :

I send email for serves and send to my by email ling I tray eat not help my to rest my security question .
No we to send security question to my email or what I down I tray from many days
The serves send that and it,s not help : read it
Hello,
The following information for your Apple ID *********** was updated on 02/03/2013:
Phone number(s)
If these changes were made in error, or if you believe an unauthorized person accessed your account, please reset your account password immediately by going to iforgot.apple.com.
To review and update your security settings, sign in to appleid.apple.com.
This is an automated message. Please do not reply to this email. If you need additional help, visit Apple Support.
Thanks,
Apple Customer Support
Tel my what I do I need my program and my many in my account and wan I need to seal program he asking security question , what I do
I for get security question help my too rest , send to my mail : ***********
<E-mail Edited by Host>

Do not post your email adress here.
Open your browser and go to iforgot.apple.com and follow the instructions there.

HT5312 Security Question Help is not true.

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