HT5312 So I have a problem with iTunes not letting me download anything without first responding to some security questions which I don't remember setting up, how can fix it? Oh, and it won't let me reset the questions either!

So I have a problem with iTunes not letting me download anything without first responding to some security questions which I don't remember setting up, how can fix it? Oh, and it won't let me reset the questions either!

If you mean that you aren't getting the reset link, then from the page that you posted from :
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
You can contact iTunes Support in your country via this page : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

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I have a problem with my Iphone 4s since I did my first update at your Itunes, the bluetooth and the WiFi it is not workinhg anymore. It is sad that companies like apple are not able to support thier sofware and business. I went to a apple store at Sout

I have a problem with my Iphone 4s since I did my first update at your Itunes, the bluetooth and the WiFi it is not workinhg anymore.
It is sad that companies like apple are not able to support thier sofware and business.
I went to a apple store at South Park, Charlotte NC,
and found out the worst customer service (in my case)
They don't have answers and don't understand about "dont let any customer go away sad or mad"
I explain to them that I did everything they said to fix the problem, even to dounload the iOS 6.1.3
that was supposed to fix the problem.
they said fix the problem in other phones but not in mine.
So here I am with no wifi and bluetooth, with apple technicians and experts that don't know what to do with the problem that the sofware they developed cause in my iphone 4s.
and the solution is for me to pay $199.00 US dollars for a problem that I did not cause.
wich means to buy something else from apple to fix a problem that it is not my fault.
Great! what a convenient solution.
I would like to have an answer from you guys and see if someone there have a better answer for me that shows support, values and integrity as a grest company with solutions for your customers.
Dont think that I want a new phone, I want mine fixed if is possible.
Thank you very much and God Bless you!

Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$

I have a problem with itunes when I sync the saved music and want to sync my iphone 5 ios 7.0.6 no longer passes the music thing is that just stays on "waiting for sync" and not worry please help are more than 400 songs that do not want to hear who are wi

I have a problem with itunes when I sync the saved music and want to sync my iphone 5 ios 7.0.6 no longer passes the music thing is that just stays on "waiting for sync" and not worry please help are more than 400 songs that do not want to hear who are wi

Plawexki wrote:
... do you know if the contacts, photos, messages etc will be wiped?
Yes... Everything will be Wiped and Replaced with what is currently on Your Mac.
SYNCING with iTunes
See here > http://support.apple.com/kb/HT1386
From Here > http://www.apple.com/support/iphone/syncing/
You may find this information of interest...
Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
How to Use Multiple iDevices with One Computer

I have had problems with iTunes lately it says iTunes was not installed correctly and to reinstall I tried 3x and still will not. Now I get msg it can not start because MSVCR80.dll is missing reinstall to fix??

I have had problems with iTunes lately it says iTunes was not installed correctly and to reinstall. I tried 3x and still will not. Now I get a message it can not start because MSVCR80.dll is missing reinstall to fix??

See Troubleshooting issues with iTunes for Windows updates.
tt2

I have ongoing problems with "application not responding" in various programmes, ie Word, Excel, Illustrator, Photoshop, iPhoto etc. I recently subscribed to CC but the problem still persists. Any advice please?

I have ongoing problems with "application not responding" in various programmes, ie Word, Excel, Illustrator, Photoshop, iPhoto etc. I recently subscribed to CC but the problem still persists. Any advice please? This applies to my iMac and my macbook air! I'm using OSX Version 10.9.3

Hi Shauneenb,
Welcome to the Apple Support Communities!
If you are having issues with multiple applications becoming unresponsive I would suggest the steps in the following article, including starting in safe mode.
OS X Mavericks: If an app freezes or quits unexpectedly
http://support.apple.com/kb/PH13975
I hope this helps,
-Joe

I have a problem with itunes account did not find a solution.

Good morning
I have a problem with itunes account did not find a solution.
The problem: your apple id has been Dasabld
I can not if download applications from the iTunes store
Hoping to help me solve the problem
Note my English is very weak
I want to re-activate the iTunes account
Thank you

To Contact iTunes Customer Service Use this Link...
Apple Support iTunes Store Contact

I have had i phones for the last six years and i just bought the iphone 5. I tried to download a paid application and for the first time i am asked to answer my security questions which i don't remember. In order to reset my question i need my rescue emai

I have had i phones for the last six years and i just bought the iphone 5. I tried to download a paid application and for the first time i am asked to answer my security questions which i don't remember. In order to reset my question i need my rescue emai,which does not exist.can anybody help????

That is normal for purchasing apps for a device not previously associated with your Apple ID.
You will need to contact iTunes Store Support here: http://www.apple.com/emea/support/itunes/contact.html

When I plug in my ipod to my laptop instead of my desktop, nothing pops up to sync my ipod. Has anyone had a problem with itunes not recognizing an ipod?

When I plug in my ipod to my laptop instead of my desktop, nothing pops up to sync it. Has anone had any problems with itunes not recognizing an ipod?

Hi sarahdavis0_o,
Welcome to the Apple Support Communities!
If neither your iPod or iPhone are being recognized by iTunes when connected, I would recommend the steps in the following article.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Have a great day,
Joe

HT203808 I deleted my old e-mail account associated with my iCloud, i need to reset both my ID and my password. however i don't remember that password. how can i reset it?

I deleted my old e-mail account associated with my iCloud, i need to reset both my ID and my password. however i don't remember that password. how can i reset it?

Hey Frankgates!
I have an article here that can tell you how to do this:
Apple ID: If you forget your password
http://support.apple.com/kb/HT5787
Thanks for coming to the Apple Support Communities!
Regards,
Braden

I have a problem with itunes' sound

i have a problem with the i tunes' sound. It's so noisy.
How can i find itunes customer service email address if there is any

hi bolt!
let's first try working through the suggestions on this document. if you've got an itunes version 5.0.x or 6.0.x, you'll need to try the QT 7 version of the waveout fix.
iTunes and QuickTime for Windows: Songs and other audio don't play correctly
love, b

Just got a iMac love it but have had problem with iTunes gets stuck at m with syncing its stuck at "waiting to copy" any ideas

Just got imac love it but have an issue with itunes gets stuck "waiting to copy" do I really need to return phone to orginal setting?

Remove the song in question from the sync list and see if the rectifies the problem.
If it does, then iTunes believes the song no longer exists on your drive and that will need to be corrected.

I have a problem with Safari not connecting on my IPad with WiFi

IPad 3 or 'new IPad 'with cellular data. I have a problem with the WiFi not working more than a couple of times. When I check settings the connection is still showing as strong. To regain access to the Internet, I have to turn the WiFi off and then back on. Then it will work a time or two and stop again. I don't want to have to use my data plan when I am sitting right beside the router.
The WiFi signal is good, I have two laptops in the house that have no problem running on it with no interruptions.
Appreciate any help you can supply!

THanks, I tried all those and it is still the same erratic connection.
I also located the below information, and it didn't fix it either.
To reset the iPad's WiFi connection, simply use the option at the top of the screen to turn WiFi off. All of the WiFi settings will disappear. Next, simply turn it back on again. This will force the iPad to search for the WiFi network again and rejoin.
If you still have problems, you can renew the lease by touching the blue button to the far right of the network's name in the list. The button has a ">" symbol in the middle and will lead you to a page with the network settings.
Touch where it reads "Renew Lease" towards the bottom of the screen. You'll be prompted to verify that you want to renew the lease. Touch the renew button.
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I cannot purchase anything at the itunes store because I am being ask for my security questions, but I don't remember them. How do you change you security questions with out knowing them?

I cannot purchase anything at the itunes store because I am being ask for my security questions, but I don't remember the answers. I tried going to appleied.apple.com but I won't allow me to change my security answerswithout answering the original questions. How do you change you security questions with out knowing them? I need help.

Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

If iphone is disabled, how can I turn off "find my iphone" in order to reset the phone

If the iphone is disabled, how can I turn off "find my iphone" in order to reset it?

Go to any other device with internet access and log on to icloud.com using the Apple ID that is active on your device. Select "Find My iPhone > Devices" and select the option to erase the device.

How can i delete content and data in iphone5 i bought wherein the previous owner forgot his icloud password?

I bought an iphone5 from a friend and I want to delete his content and data from the phone but he cannot remember his password, how can I reset this iphone?

Figster512 wrote:
open the Settings app, then click General, then scroll all the way down and click Reset, then click Erase All Content and Settings.
Which will not work if he doesn't know the password for the Apple ID used in iCloud for Find My iPhone.
Hence, Csound1's question about Find My iPhone...

HT5312 So I have a problem with iTunes not letting me download anything without first responding to some security questions which I don't remember setting up, how can fix it? Oh, and it won't let me reset the questions either!

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