HT5312 So, I'm trying to get the rescue email .. But this does nothing. There is no button or anything to fill in .. I don't want to call, I just want to change my security questions. How do I do this online??

I want to change my security questions online .. How do I do that?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form. This generally requires calling.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103723)

Similar Messages

  • HT5312 I can't seem to get the rescue email for my security questions to reset them plz help idk what to do :o

    Plz help me idk what to do

    If you aren't receiving the email (and you've checked the spam folder on your rescue email account as well as the inbox, and tried clicking the reset link again), or you don't have a rescue email address on your account (you won't be able to add one until you can answer your questions), then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • Hi, i would like to change my account security questions , how can i make iy online?

    hi, i would like to change my account security questions , how can i make iy online?

    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.
    If you have Forgotten the Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions

  • I forgot my security question answers and i cant get the rescue email. I emaild the apple people and they cant do anything.

    I forgot my security question answers and i cant get the rescue email. I emaild the apple people and they cant do anything to fix it. the problem is i put the hundred dollar gift card on my account and now i cant use it on my mac and im really impatient now because this has been going on for a while! please if you have any answers just tell me how to fix it.

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (115016)

  • I really need help on reseting my security questions i tried sending in my rescue email but the rescue email is not showing up on the password and security tab and i'm positive i don't know the answers this is really getting annoying _

    i really need help on reseting my security questions i tried sending in my rescue email but the rescue email is not showing up on the password and security tab and i'm positive i don't know the answers this is really getting annoying

    If your rescue email is not working and you cannot remember even one answer, then you only have one option - call Apple.
    http://support.apple.com/kb/HT5665

  • TS2446 i didnt forget my password i just forgot the ancwers to my security questions. how do i fix this?

    i didnt forget my password i forgot the ancwers to my security questions. how do i fix this?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • I have iphone5 which i bough from india ..i forgot my password of apple id can i get the rescue email address on which i getting the reset verification mail

    i have iphone5 which i bough from india ..i forgot my password of apple id can i get the rescue email address on which i getting the reset verification mail

    You will have to try to recover the password or contact Apple for help.
    https://iforgot.apple.com/
    IF you still cannot recover it, contact Apple according to the instructions here.
    Apple ID: Contacting Apple for help with Apple ID account security - Apple Support

  • Phone was working three minutes ago, not it is completely black. When I put the charger on it, it does nothing. I can't see anything. Ive tried to hit the on off button, nothing, holding down the button on the bottom does nothing. Help please

    phone was working three minutes ago, not it is completely black. When I put the charger on it, it does nothing. I can't see anything. Ive tried to hit the on off button, nothing, holding down the button on the bottom does nothing. Help please

    First you can try to force reboot your phone.  To do this:
    1. Hold down the sleep/wake button and home button simultaneously.
    2. Let go when the Apple logo appears and the iPhone is booting up.
    If that doesn't work, you might need to hook the phone up to your computer and do a full restore through iTunes.

  • HT5312 i want to change my security questions how do i do that ?

    how can i change my security questions

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • HT5312 i need to change my security questions how do i do that?

    I need to change my security questions. How do I do that?

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87012)

  • I need to change my security questions, how do I change them?

    For months, since we traveled overseas, I have not been able to buy anything from the appstore.  My mom had to delete my old apple ID and create a new one so I can buy stuff.  Problem is I still have itunes money in my old apple account but I can't use it because I don't remember the security answers (spelling might be off).   The same thing happened to my brother's ipod touch at the same time of the trip.  How do we change those security questions so Iwecan use ourItunes balance from our old account?

    Email Here  >  Apple  Support  iTunes Store  Contact

  • I forgot awnsers to security questions how do I fix this

    I forgot the awnsers to my security questions how do I change them

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • I forgot my security questions how do I fix this

    I forgot my security questions how do I fix this

    From a Kappy  post
    The Best Alternatives for Security Questions and Rescue Mail
    1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT4623 at the "Rescue Email" prompt I hit next and it doesn't do anything?

    I am trying to update to the iOS7 but when I am at the "Rescue Email" prompt and I hit the next it doesn't do anything, now what do I do?

    restart your iphone (turn off and back on again) worked for me

  • I dont have the option to change my security questions, how do i fix?

    i want to buy apps, but for some reason my phone rekkons i haven used money on it befor(however i have) now its asking for my security questions. set up a rescue email as instructed and was told after that i could change it. but i can all i can do is enter the ones i did ages ago and cant remember, i cant chose other ones to use. so what do i do?

    If you have a verified rescue email attached to the apple id then follow the article below to get an email to reset the security questions:
    http://support.apple.com/kb/HT5312
    If you don't have a rescue email or you don't receive the email then you will need to contact AppleCare for assistance. Follow the article below to find the number in your country:
    http://support.apple.com/kb/HE57

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