HT5312 the option: "forget your answers" doesn't appear to me,
i just have to write answers but i forgot the answers,
is there anything that i can do to reset my questions?
The reset link will only show iif you have a rescue email address (which is not the same thing as an alternate email address) set up on your account.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use
Similar Messages
-
Dear Sir
The statement "forget your answer" in the security support does not appear in my i-pad air ,as well as ,I have more than 2 e-mails added in my i padI have a very similar problem but I have done the 5 Rs and more---multiple times--and my iPOD and iTunes are just stuck in an endless cycle of Restore and Restart but rather than showing up in the source panel so I can put my music back on, the icon appears and tells me to restore again. I did everything including checking my USB ports etc. in My Computer and my iPOD refuses to get out of this cycle when iTUNES does bother to recognize it. Any suggestions other than the 5 Rs---because they are doing absolutely nothing.
-
Hi, Im trying to purchase a song and iTunes wants m sercuity questions but i forget my sercuity questions and the option: Forget your answers. It isn't there and i have verified my rescue email address. Can anyone help?
Apple ID Security -
Telephone Apple Care for your country and ask for the Account Security Team, then request help resetting the questions.
Or use this link for contact by internet-
http://www.apple.com/support/appleid/contact/
Choose Other Apple ID Topics and then Apple ID Account Security -
I want to change my security questions, but the option" forgot your answers? send reset security info email to" doesen't show, and after I answer 3 wrong questions, it's bloked for 8 hours, how can I change the answer to this questions If the link doesen show on the aplle wb page?
The 'send reset info' only shows if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If it's not showing then that implies that you haven't got one on your account, and you won't be able to add one until you can answer 2 of your security questions - in which case see if the instructions on this user tip helps you get the questions reset : https://discussions.apple.com/docs/DOC-4551
-
I'm trying to add thousands of songs to my iTunes library at once but the option to add folder doesn't appear in my file menu. Adding these songs one at a time is not an option. Someone pls help!!!
Turn on the menus and it will appear.
Cntrl + B to enable menus. -
can you please send the answers to my sercurtiy questions to my email becuase the option to do so does not appear.
The answers are not sent to your rescue email. A reset link is sent. If you are not receiving the link to reset your security questions (not the same email as your AppleID email address), you should call applecare and ask for account security.
-
Hello, The procedure above doesn't work. Regardless the options I choose, it doesn't allow to proceed without a credit card number. The option not to select a credit card is not there. Can you please help?
Read the steps in the support article from which you came carefully as the order in which you follow them is critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID.
If you are certain you're following the steps exactly as given and are creating a new Apple ID and still have problems, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
HT5787 How do you get help with your security questions if you forget your answers?
How do you get help with your security questions if you forget your answers?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97108) -
In the Safari browser on Facebook doesn't appears the symbol of the video call. What can I do? I'm Italian.
Nel browser di Safari su Facebook non mi appare il simbolo per videochiamare. Cosa posso fare? Sono Italiano.If you are using the Creative cloud app to do the install in the upper right hand corner there is a Gear looking icon. Click on that and select preferences then go to the Apps tab and you can select which drive any and all Adobe software installs to. I suggest you included the folder also. Mine look like this.
D:\Programs Files\Adobe
All the creative Cloud Apps then get installed to the D drive in the Program Files folder in a Sub-folder called Adobe. They are then installed to another Sub-folder for whichever program they are, IE Photoshop, Bridge, Lightroom and so on.
If you are installing the Stand Alone versions then at one point during the initial install system you are given a choice to do a Custom or Advanced install and you have to choose that option then you can select which drive and folders to install to. -
The VAT ID we have doesn't appear to work
Hello,
I can't enter my VAT number in my Dev Center account.
I keep getting the message 'The VAT ID we have doesn’t appear to work. To update it, go here. Learn more.'.
It's also impossible for me to create a new support ticket.
Dave ClaessensHello Dave,
If you double checked your VAT ID to make sure that it is valid then please contact
Dev Center Support for assistance with this.
-Miles
Windows and Windows Phone Dev Center Support
Send us your feedback about the Windows Platform -
Hello. I have just built a website using iWeb but cannot upload it. I curently have the 25gb account. There doesn't appear to be any facility here for the net. Am I correct in thinking I need an upgrade, or am I doing something wrong? Thanks
iCloud does not provide website hosting. You will need to find another website hosting service - there are many to choose from - and upload your site there. How you do this depends on what version of iWeb you have.
In order to upload your existing site in iWeb '09 and above:
Click on the name of the site in the sidebar: the publishing settings pane will open. Set 'Publish to' to 'FTP'. Enter the name of the site and a contact address (if desired).
In the 'FTP Server Settings' section you will need to know the server address (your hosting service can tell you that), and your username and password for that service. Your site will be published in a folder with its name at root level of the server, with an index.html file at root level (which will overwrite any index.html file which may be there already). The 'Directory/Path' field may need to include a path such as '/webspace/' or 'ht_docs/' - this is dependent on your hosting service and they should tell you this. If you want to publish within a folder you can add that to the path.
You can then click the 'Test connection' button so that iWeb can check that it can get access to your server space. You should enter the URL of the site in the 'URL' field so that rss feeds and internal links have the correct address.
To publish using an earlier version of iWeb:
From the File menu choose 'Publish to a folder'. You should create a folder somewhere convenient specifically for this and choose it when publishing to a folder: this folder should not contain anything else.
You now need an FTP program (FTP is the 'protocol' used for uploading) to upload the contents of the folder to your server.Cyberduck is free (donation requested): Transmit is $34 but I think better. You will need the server address (your hosting service can tell you that), and your username and password for that service. You can drag the contents of your folder to your webspace, or create a folder there and drag the contents to that if you prefer.
Some facilities that iWeb provided when hosted on MobileMe will not work on other servers: comments on weblogs and photos, password-protecting your site (some hosts may provide this), searching in the weblog, and a hits counter (again, some hosts can provide code for this). Slideshows in iWeb will work on other hosts than MobileMe (they use different code when FTPing which doesn't depend on scripts hosted on MobileMe as the MobileMe version does); however there is an issue with the 'buttons' which control the slideshow which are images hosted on me.com - these depend on images which used to be hosted on MobileMe. The poster 'Old Toad' on the Apple Forums has provided a workaround, described at http://oldtoadstutorials.net/No.26.html. -
The mark of increasing volume doesn't appear when i use the back light key
the mark of increasing volume doesn't appear when i use the back light key
Hi,
Please write your notebook product number (p/n), which system are you using and country of purchase.
Resource:
How to Locate the Notebook product number (p/n)
** Say thanks by clicking the "Thumb up" icon which is on the left. **
** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. ** -
The option "Build-in Output" does not appear under my Sound preferences
The sound stopped coming out of my built in speakers. The sound does come through headphonse. The option "Built-in Output" does not appear under my Sound preferences. How can I restore the Built-in Output option under my Sound preferences. Currently the only option that displays is "Digital Out".
Please stop sticking things in your audio ports. you can very easily damage the switch. There is a simple procedure that usually will switch your mac back to internal speakers.
1. open the Audio MID setup app in your utilities folder.
2. Select 'built in output'
3. try the 'source' pull down menu. probably it will read 'digital out' with no other options.
4. control click the 'built in output' option on the left and select 'configure speakers' from the pull down menu.
5. a drop down window will open. Make sure 'Stereo' is selected and click 'done'
6. The Source pulldown menu should now read 'internal speakers'
7. Close the Audio MIDI setup app and get back to work -
i did the ios5.1.1 update and now the volume on my phone doesn't appear when i push the buttons on the side of the phone. occasionally i see them, but my speakers won't work for playing videos or music either. it does ring when i receive a call though, and for my alarm. ne1 else had these problems?
I have had this happen to me on 3GS, 4 and 4s. Usually the solution is one of the following:
1- If your volume indicator says headphones even though they are not plugged in, then:
Stick your headphones into the headphone jack and then remove quickly.
2. If that does not work Power your phone off. Then when restarting Reset the phone by pressing the home button and the power button at the same time until the apple logo appears.
3. Make sure you have not chosen to send audio to an Airplay device such as Apple Tv.
Hope one of these works for you -
How do I find the airplay button, it's doesn't appear on my iPhone 4S?
How do I find the airplay button, it's doesn't appear on my iPhone 4S?
This is how it works on my iPodtouch:
http://www.youtube.com/watch?v=u5RfCh6jpBM
Maybe you are looking for
-
How can I sync my macbook to apple tv?
My friend uses Apple tv in his home with a wireless keyboard and basically expands his desktop onto his tv. How can I do that?
-
I have around 400,000 photos of 15 years so given the high number, I organized all my photos into 6 catalogs to avoid potential problems. All the photos and the catalogs are in a 4TB Seagate external hard drive. I use Adobe Lightroom 5 and I use a PC
-
How to generate an s-curve graph/chart in labview
I would like to generate my s-curve shape in a visible graph in a labview vi. Are there any quick/dirty vi's that can take position, accel/decel, vel and jerk value, and plot this into a time graph? Something akin Motion Assistant... I am able to con
-
How to delete an untitled document on Pages?
When I first downloaded Pages, I opened it to get comfortable with it. When I was done, I tried exiting the software and it prompted me to either "delete", "cancel", or "save" the document, to which I clicked "delete". However, when I right-clicked o
-
To increase the VARCHAR datatype column length
Hi, I need to increase the VARCHAR datatype column length from VARCHAR2(16) TO VARCHAR2(100) on Production environment. Kindly let us know the impact on Production and also required for downtime to proceed the activity. Please find the details as bel