HT5312 the statement forget your answer does not appear in my i-pad air ,as well as i have more than one additional e-mail

Dear Sir
The statement "forget your answer" in the security support does not appear in my i-pad air ,as well as ,I have more than 2 e-mails added in my i pad

I have a very similar problem but I have done the 5 Rs and more---multiple times--and my iPOD and iTunes are just stuck in an endless cycle of Restore and Restart but rather than showing up in the source panel so I can put my music back on, the icon appears and tells me to restore again. I did everything including checking my USB ports etc. in My Computer and my iPOD refuses to get out of this cycle when iTUNES does bother to recognize it. Any suggestions other than the 5 Rs---because they are doing absolutely nothing.

Similar Messages

HT5312 the option: "forget your answers" doesn't appear to me,

i just have to write answers but i forgot the answers,
is there anything that i can do to reset my questions?

The reset link will only show iif you have a rescue email address (which is not the same thing as an alternate email address) set up on your account.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

I have a new Palm Pre Plus - can I have more than one Google G-Mail Account on the phone?

I have a general G-Mail account and it has started getting too busy with advertisements etc. I'm thinking about changing to a different e-mail address but don't know what yet.
I have an old Palm Centro I used to Synch with my laptop. Now I need to do this with G-Mail. So I created a unique g-mail account that would only contain my calendar and contact information - i called it "palm.last name" - made sense to me.
When I try to add it to my Palm Pre Plus I am unable to sign in. I'm wondering if you are limited to the number of Gmail e-mail accounts you can have on the phone. If i can only have 1 then I don't want my e-mail to be "palm.last name" and give that out to people - that would not make sense to them.
I already have a Yahoo Account and I'm thinking about another Yahoo Account to keep some e-mails and instant messages separate from my personal Yahoo. If I cannot add more than 1 account, this is going to be a problem.
Thank you for any assistance you can provide.

Hi, and welcome to the Palm Support Community.
You should be able to add your second Gmail account without any problem...I have two Gmail accounts on my Pre and have no difficulties.
When you say you are unable to "sign in", I assume you mean you are unable to sync the email and calendar on your new account? Double-checking your user name and password are the only things that come to mind.
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

HT4623 I attempted to update the software of my dated iphone 3G. The version 4.2 downloaded and installed successfully on my phone...only to state at the end that "Your SIM does not seem to be supported. Please insert a supported SIM....". I can't even re

I attempted to update the software of my dated iphone 3G last evening. My phone was constatantly connected with iTunes during the process. The iOS version 4.2 downloaded and installed successfully on my phone...only to state at the end that "Your SIM does not seem to be supported. Please insert a supported SIM....". It gives me no option on the phone other than making an Emergency call. I can't even restart or reboot the phone, or access springboard, etc. The black screen displays a USB cable plugged in to the iTunes logo. Incidentlly, I have been using this SIM for many months on this phone. I also tried inserting other functional SIMs. None of this works. Can someone help please!! Thanks,

Maybe it was hacked before and now through the update it's locked back to the original carrier.

HT5312 can you please send the answers to my sercurtiy questions to my email becuase the option to do so does not appear.

can you please send the answers to my sercurtiy questions to my email becuase the option to do so does not appear.

The answers are not sent to your rescue email. A reset link is sent. If you are not receiving the link to reset your security questions (not the same email as your AppleID email address), you should call applecare and ask for account security.

My computer The File "itunes library.til" does not appear to be a valid iTunes library file. iTunes has attempted to recover your itunes library and renamed it to "iTunes Library (Damaged itl)"

My computer crashed when I was using Itunes. I got everything up and running and got this message "The File “itunes library.til” does not appear to be a valid iTunes library file. iTunes has attempted to recover your itunes library and renamed it to “iTunes Library (Damaged itl)” Everything loads up put in takes 10 min. then my music playlists are deleted everytime I turn Itunes on. What can I do to solve this problem? Thanks.

Hi shyanne23,
Thanks for using Apple Support Communities. If your iTunes library file has become damaged in some way, you may want to try recreating your iTunes library and playlists by following this article:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
Cheers,
- Ari

HT5312 the option forgot your answers? isn't there and i have a rescue email... Can anyone help?

Hi, Im trying to purchase a song and iTunes wants m sercuity questions but i forget my sercuity questions and the option: Forget your answers. It isn't there and i have verified my rescue email address. Can anyone help?

Apple ID Security -
Telephone Apple Care for your country and ask for the Account Security Team, then request help resetting the questions.
Or use this link for contact by internet-
http://www.apple.com/support/appleid/contact/
Choose Other Apple ID Topics and then Apple ID Account Security

TS1398 Forget this network does not appear. It only allows me to join a network.

The forget this network does not appear... Only gives me option to join network. I need to forget network. I hit the i button and it doesn't appear.

Odd...the only other thing I can suggest is to reboot the Wi-Fi network at work (if you can) and try again.
EDIT: Do you use something called Quickconnect client to setup a wireless connection? If so, this may help:
(via Google)
To remove the wireless profile from an iOS device:
Go to Settings > General > Profiles
Select the profile you wish to remove (eduroam or UI-Wireless-Setup, for example)
Select Remove
If asked, enter your device’s security PIN number
Other than that, I'm out of ideas.

The graphic HTML signature panel does not appear in my Mac mail

The graphic HTML signature panel does not appear in my Mac mail. I have inserted the signature after reading on the forum. But the images do not download - the rest of the text in the signature is in place - just the logo and the baseline which is a graphic file does not download. Please help.

Hi, are the pics at a remote location, or on your Mac?
Have you tried drag & dropping the graphics on the signature window?

ITunes error: "The file iTunes Library.itl does not appear to be a valid iTunes library file."

Every couple of weeks I get this iTunes error after connecting iPod Nano 6th generation. Then it deletes my whole iPod content. I am running Windows 7 x64 Enterprise with latest patches, iTunes 10.2.2.14 and McAfee antivirus.
I tried to reinstall QuickTime + iTunes, clean the system and then reinstall. But this does not work. I also tried to create a brand new library. But no success...
Error: "The file iTunes Library.itl does not appear to be a valid iTunes library file. iTunes has attempted to recover your iTunes library and renamed this file to iTunes Library (Damaged) 3.itl."
Any idea?

No I haven't. I tried almost everything possible but without any remarkable shift. I am about to sell my brand new iPod:(

Xml/itl-"The file "iTunes Library.itl does not appear to be a valid..

"The file "iTunes Library.itl does not appear to be a valid iTunes library file. iTunes has attempted to recover your iTunes library and renamed this file to "iTunes Library (Damaged).itl"
does enyone know how to fix this for ever?
thanks.

Katrina, created test, copied ITL (I Tunes Library file?) across, did the shift thing, I Tunes opens with my songs, created a play list, closed I tunes, re-opened it, play list still there. Is that what you mean?
I think I have some other issues as well.
I Tunes says 2477 songs/485 artists, my I Pod has 300 more.
Windows explorer suggests 589 artists (I keep library organised) I've lost the connection to the "movie" folder.
Also despite songs appearing in the library, they won't play in I Tunes at all. Fine on Ipod (although not docked since this started), fine with other media. players in same location.
Is this a nightmare where I have to delete everything & start again?
Message was edited by: tvsizedoesmatter
Message was edited by: tvsizedoesmatter

Why has this occurred The file "iTunes Library.itl" does not appear to be a valid iTunes library file. iTunes has created a new iTunes library and renamed this file to "iTunes Library (Damaged)".

My itunes library suddenly that the file “iTunes Library.itl” does not appear to be a valid iTunes library file. iTunes has created a new iTunes library and renamed this file to “iTunes Library (Damaged)”. I use an external hard drive for my Itunes.

The library file appears to have been corrupted. You say you use your external drive but is the whole library on it or only your media? No matter, you will have to rebuild the library file:
iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451

I have checked the box "display date and time on the Menu Bar" and it does not work. Using OS X Yosemite 10.10.2 Anybody have a fix?

I have checked the box "display date and time on the Menu Bar" and it does not work. Using OS X Yosemite 10.10.2 Anybody have a fix?

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

The option "Build-in Output" does not appear under my Sound preferences

The sound stopped coming out of my built in speakers. The sound does come through headphonse. The option "Built-in Output" does not appear under my Sound preferences. How can I restore the Built-in Output option under my Sound preferences. Currently the only option that displays is "Digital Out".

Please stop sticking things in your audio ports. you can very easily damage the switch. There is a simple procedure that usually will switch your mac back to internal speakers.
1. open the Audio MID setup app in your utilities folder.
2. Select 'built in output'
3. try the 'source' pull down menu. probably it will read 'digital out' with no other options.
4. control click the 'built in output' option on the left and select 'configure speakers' from the pull down menu.
5. a drop down window will open. Make sure 'Stereo' is selected and click 'done'
6. The Source pulldown menu should now read 'internal speakers'
7. Close the Audio MIDI setup app and get back to work

When I read an email on the internet or iPhone, it does not appear read on my iMac. Same if I delete an email on the internet or iPhone, it does not delete it on my iMac.

When I read an email on the internet or iPhone, it does not appear read on my iMac. Same if I delete an email on the internet or iPhone, it does not delete it on my iMac.

Thanks for your help, do you know if I can change my hotmail to IMAP? Quick search of the internet and it doesn't seem possible, but maybe I'm looking in the wrong spot.

HT5312 the statement forget your answer does not appear in my i-pad air ,as well as i have more than one additional e-mail

Similar Messages

Maybe you are looking for