HT5312 There is no option for - forget security questions.

There is no option for - forget security questions.
I had tried many times then I found this message "Exceeded Maximum Attempts". Please, Help

Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
Setting up a rescue email address requires correctly answering two of the questions.
(94109)

Similar Messages

  • HT5312 Is the a solution for forgotten security questions linked to a long defunct rescue email address?

    Is the a solution for forgotten security questions linked to a long defunct rescue email address?
    Note:  There is no call center number for the country I am in.

    Click here and ask the iTunes Store staff for assistance.
    (98663)

  • HT5312 I forgot the answers for the security questions and I want send the answers for my email

    I  forgot the answers for the security questions and I want send the answers for my email

    Contact iTunes Support:
    Go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
       Then select 'iTunes Store', and on the next screen select 'Account Management'
       Next choose 'Apple ID Account Security' and fill in that you'd like your security   
       questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)
    2. Once your questions have been reset, and you set up new ones, also set up a RESCUE EMAIL ADDRESS, so if you forget them again, you won't have to go through all of this.....
    Cheers,
    GB

  • HT5312 not getting the option to reset security questions when we sign into security questions

    we are not getting the option to resent security quesions when we are attempting to answer the questions.  We have a back up email saved but why are we not getting this option on the security question page?

    The reset link will only show if you have a rescue email address, which is not the same thing as an alternate/secondary email address. If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • TS2446 Disabled for forgetting security questions answers

    I cannot remember my answer for the security questions and now I cannot do anything.  How do I get past this?

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (76435)

  • HT5312 I forgot the answers for my security questions, now I can't get into my AppleID. All because my rescue email address has been deactivated due to inactivity. Now what?

    Here is some bad luck.
    I forgot the answers for my security questions. I want to buy an app in the app store but Apple keeps asking me these questions I can't remember the answers to. All because my rescue email address has been deactivated due to inactivity. Now what?
    I tried to create my old email address again, but funny enough it told me that specific email address was already taken....

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (100112)

  • HT5312 I forgot my anwsers for my security questions what do i do?

    I forgot my anwsers for my security questions what do i do?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support. Ask
              to speak to Security Support.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 there are no link to reset security question in my E mail

    i ask apple team several time how to reset security question. i know step to reset but there are no link to my e-mail. Why??  no assist

    The Three Best Alternatives for Security Questions and Rescue Mail
         If you do not have success with one, then try another:
            1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
            2.  Call Apple Support in your country: Customer Service: Contact Apple support.
            3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 I forgot the answers for the security questions

    How do i reset ?

    The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 my account is locked and i forget security questions, i cant call for assistance. please inform me by my account email

    it is hard to understand your security solutions

    Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset (which will be phone as they need to confirm your id)
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570
    If there isn't a phone number for your country and your country doesn't appear on the iTunes Support page then you could try selecting a different country and topic so that you get the email contact option and so that you can explain your problem by email and then see what they reply with

  • HT5312 Hi, i'm forget answer for may security questions for Apple ID and can't reset it

    HI. i'm forget answer for may security questions for Apple ID and can't reset it, after verified email adress the link for reset questions is not available.

    The reset link will only show if you have a rescue email address on your account - if you've just added an address then it will be an alternate/secondary email address, which is a different setting/address on your account (a rescue email address can only be added by answering 2 of your questions).
    You will need to contact iTunes Support / Apple to get the questions reset : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • HT5312 I forget "Security Questions' Answers" for my Apple ID.

    I forget "Security Questions' Answers" for my Apple ID. I did not add a rescue email while creating it too. Therefore, i am not able to purchase any apps from "AppStore". Any solution to solve this problem? Thanks!!!!!!

    Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
    Setting up a rescue email address requires correctly answering two of the questions.
    (92643)

  • HT5312 For the security questions, it won't give me the option to change it. Like when I go to manage my account,it doesn't say  " send security code." What should I do?

    For the security questions, it won't give me the option to change it. Like when I go to manage my account,it doesn't say  " send security code." What should I do?

    The reset will only show if you had put a rescue email address on your account, if you aren't getting the link then you don't have one and you won't be able to add one until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • When i type in the correct answer for my security question it always comes up as incorrect I have the answer written down but there not working can someone help

    hello
    when i type in the correct answer for my security question it always comes up as incorrect I have the answer written down but there not working can someone help

    Hi, Corinneact. 
    Thank you for visiting Apple Support Communities. 
    The usual cause for errors is that the security question responses are case sensitive.  If case sensitivity is not an issue with your answers, see the last step in the attached section of the article below. 
    Navigate to My Apple ID using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. 
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Cheers,
    Jason H. 

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