HT5312 This only has instructions for the old layout? I don't see an option to send recovery question to alternate email? Any help?
Any help?
The instructions on that page are correct, the reset link will show if you have a rescue email address on your account - an alternate email address is not a rescue email address, it can't be used for resetting security questions.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
After they've been reset you can use the steps on the HT5312 page that you posted from to add a rescue email address for potential future use.
Similar Messages
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HT5312 Don't have an option to send security answers to secondary email
So frustrating - Don't have an option to send security answers to secondary email
If you do not have a rescue email address (different from alternate email address) set up on the account then you will not see the option.
You will need to contact iTunes Support online:
http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic)
or by phone: Apple Support Numbers -
This happens when I get an email with a link attached. Also, every single time I open up the NEW version, it defaults to the "welcome to Firefox 4" page. Is there a way to make it stop doing that too? Did I just download the new version too soon, before the bugs were worked out?
Version 3.6.16 is opening....as it did when I clicked the link in your email message to me about this situation. The upgraded version (Firefox4) sits in my dock and the old version opens when I click on a link.
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I cannot remember my security questions and I am not given the option to send to an alternate email address because I didn't have one set up at the time. How can I get past this point?
See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Here > Apple Support iTunes Store Contact -
Help. Need to reinstall Adobe Photoshop Elements 12 and Premier Elements 12. Both are pre paid programs that I had on computer, however the system needed to be reset via recovery and these programs were erased> Since I already forked out the cash for these I'd like to be using them as I am an artist and need the programs. Please, any help? Ideas?
You should try to keep the title short and sweet and put the details in the message... it's a mystery what happened regarding the download link, so here's some...
PSE 10, 11, 12 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
PE 10, 11, 12 - http://helpx.adobe.com/premiere-elements/kb/premiere-elements-10-11-downloads.html -
HT1766 What if I forgot my password for the backup? I don't see a forgot password button.
I put a password for my backup months ago and now I don't remember it. I rectently went on vacaction and my iPhone was backed up to iCould. While I was on vcation i started to get notifcations saying that there was no more space in cloud. I kept on ignoring it. Now I want to back it up to my mom's mac, and I need the password, but I don't know the password. Please help me out. Thank You. Sincerely, Saad Jaber.
If you don't know the password then you cannot use the backup. That is the point of the passcode.
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First time buying on itunes and i forgot the answers to my secrete questions, any help
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
I'm looking for the old toolbar that doesn't double post the web adress and only has single line entries and the extension xpi doesn't work with my new computer
Mike wrote:
> Could someone tell me why this prototype-based lightbox
seems to work on one
> of my sites but not on the other?
>
> I literally took the exact same .js & css files,
copied them over from one
> site to the other, but it's only partially working on
the new site.
>
> Works :
>
http://www.roxanacampagiorni.com/
>
> Doesn't work :
>
http://www.vilverset.com/sample.html
>
> Been troubleshooting this one for days, and I'm stumped.
Script wants
> nothing to do with lightboxing HTML files on the new
site. Only straight
> JPGs. But it was written to work with them, and it
*does* work with them
> just fine on the *other* site.
>
> Where is the anomaly between the two sites that's
causing it to break in
> sample.html?
>
>
Not sure if this is relevant but on the page that works you
have these
js files linked - 4.....
<script type="text/javascript"
src="/scripts/jscripts.js"></script>
<script type="text/javascript"
src="/scripts/prototype.js"></script>
<script type="text/javascript"
src="/scripts/effects.js"></script>
<script type="text/javascript"
src="/scripts/control.modal.2.2.3.js"></script>
and on the page that doesn't - 3......
<script type="text/javascript"
src="/scripts/prototype.js"></script>
<script type="text/javascript"
src="/scripts/effects.js"></script>
<script type="text/javascript"
src="/scripts/control.modal.2.2.3.js"></script>
HTT
chin chin
Sinclair -
My old Apple ID is on my iPhone, but this has been transferred to a new Apple ID. The iCloud on my phone is requesting the password for the old Apple ID, but this no longer exists. How do I update the iCloud Apple ID on my iPhone? When I try to get the old passwork through forgot my password, the reply is that there is no account that exists.
Try the following....
Go to Settings>icloud, scroll to bottom of screen and tap Delete Account. Then log in using a different ID. -
On iPhoto, I can no longer access the 'Classic' option which would lay out my photos on the page. It will send them as attachments only. I need the page layout for my work. Any thoughts as to why this has changed? It used to fully lay out the photos so I could add notes and detailed information before I sent them. I am thinking it is something simple that I have just missed...
The "Photos" view has been replaced by the Media Browser.
Most applications will show you the Photos icon in the Sidebar, when you need to select photos in a file chooser dialoge. Mail, Safari, the iWork apps. See Terence Devlin's User Tip: How to Access Files in iPhoto
For example, in the File > Open dialogue in Preview I am seeing this in the sidebar. -
Photos from the Internet will not load correctly. I get white boxes with blue question marks inside. This has only been happening for the past 3 weeks so I'm not sure why it is happening.
Yes - email & text work fine but when I use something like Google Images or search a blog with imbedded photos I get the empty white boxes with question marks. If I click the question mark it opens the photo but I can't possibly do that for EVERY image on EVERY page I search!?!?! I've rebooted the iPad & my wireless card several times but neither action helped. Have any clue what I should do now?
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This new update for the iPhone has me troubled. Nowhere did I see where it was only good for 3GS,4S and or 5 or all. Is this update also good for the 3GS? I'm reading people are having trouble.
iOS 6 can be loaded without problem on the 3GS. Not all features are supported however.
With respect to your reading people are having trouble, what did you expect to see on this technical support forum? People don't write in to state they have a trouble-free upgrade. -
When I set up the icloud I was using my then email address. My email address has now changed.
I tried to access under the old email address to change it to a new email address but I couldn't remember the security questions and as I can't access the old email address, I can't change it. So to solve the problem I set up a new account under the new email address. The only problem is my iphone is still asking for the old email address password which doesn't work.
How do I connect my iphone to the new account as it wont let me delete the old account on the iphone without the password (which as mentioned above doesn't work)?Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID. -
My Snow Leopard 10.6.3 has Safari 4.0.4 but this cannot be used for the new features of iTunes. I tried upgrading to Safari 5.1.7 but it needs Snow Leopard 10.6.8. Where can I get a version of Safari 5.1 that is compatible with Snow Leopard 10.6.3?
Hi..
here can I get a version of Safari 5.1 that is compatible with Snow Leopard 10.6.3?
Not possible. You need to update to v10.6.8
Click your Apple menu > Software Update
Or update using the this download > Mac OS X 10.6.8 Update Combo
Then restart your Mac. -
I have changed my icloud email in my iphone but in macbook still using old email. I tried to delete the old email in macbook but it requires password and it does not accept the old password for the old email anymore. How do I remove this old email?
Hello farahani hairon nizar,
If your Apple ID was changed from your old account, you may have to change it back to your old account to be able to sign out and then change it back after that is done. Take a look at the article below for more information.
If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/en-us/HT203828
Regards,
-Norm G.
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