HT5312 What if I never recieved the rescue email?

I have requested numerous time for a rescue email because I can't remember my answers to my questions but never recieve them. The email address is entered right and everything. I need to reset my questions so I can make purchases through my new iPad...what should I do?

If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

Similar Messages

  • HT5312 What if i also forgot the rescue email address or i cant reach it anymore???

    What if i also forgot the rescue email address or i cant reach it anymore???

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • HT5312 What if I never registered a rescue email???

    And don't recall my answers to security questions?!?

    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 what if you cant access your rescue email?

    what if you cant access your rescue email?

    You won't be able to change it until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to update your rescue email address for potential future use.

  • HT5312 how do i get to the rescue email address page?

    My young son cannot remember his security answers and I do not understand how to get to the rescue email address page.  please help

    You need to ask Apple to reset the security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98618)

  • HT201363 I have never seen the rescue email address i don't know what it is!

    Okay so my apple id has asked me to verify my security questions, i made the id so long ago that i can't remember the questions! i was going to send it my my rescue email but i dont know what the email is and i have never seen the email address before! Is there a way that i can get a new rescue email address!? Thanks in advance!

    Not without correctly answering two of the questions. You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102232)

  • HT5312 What if i dont have a rescue email adresse?

    Someone at my job have made securityquestions on the schools iPad. And we dont have a rescue Email. What can we do to fix this?

    Try here  >  http://support.apple.com/kb/HT5312
    And here  >  http://www.apple.com/support/appleid/contact/

  • HT5312 what if i dont have a rescue email

    i dont remember my secrity questions, and i don't have a rescue email, what do i do??

    You need to contact Apple, either through the link in that article or by phoning them.
    (77363)

  • HT5312 I have tried to request the 'rescue' email for 2 separate Apple IDs.  The email does not send.  I no longer remember my Security questions, I need to reset them so that I can change my password on my account.  Has anyone else experienced these issu

    Please help....

    If you aren't receiving the emails on your rescue email accounts (and you've checked the spam folder as well as the inbox, and tried clicking the reset link again), then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • HT5312 How do I set up the rescue email if I don't have one and can't remember security questions?

    How do I set up a rescue email...if I don't think I have one? I don't remember my security questions and I need them.

    You cannot and need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (94200)

  • HT5312 What if I don't have rescue email and then forgotten the security questions?

    I just bought new ipad4 and I don't know the answer for the security questions. As a result, I can't purchase any applications on store. I have redeemed 50$ so I don't want to just make new account
    I also don't have rescue email

    Call your country number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

  • HT5312 How do i get to the rescue email address

    I tried to buy a game for the first time and since it was my first time it asked to answer my security questions but it asked ones that i never put or answered!

    You need to ask Apple to reset the security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98618)

  • HT5312 What if you didnt put a rescue email?

    how would u do it then

    account security
    Please call apple @ 1-800-692-7753
    ask for the account security team
    you may want to add a credit card to your iTunes account  before calling; so they will have a way to verify your identity.
    Peace, Clyde
    check # for your country
    http://support.apple.com/kb/HE57

  • HT5312 What if i forgot the rescue email address ? And the security questions ... I only have This sonnet seems to be about the author's attempts to immortalize his wife or the love of his life. Access  to my apple id email . I think someone changed them

    What if i forgot the rescue email address ? And the security questions ... I only have This sonnet seems to be about the author’s attempts to immortalize his wife or the love of his life. Access  to my apple id email . I think someone changed them .

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    The security questions and rescue email address is there for account security. If you don't have a rescue email address then contact iTunes Support using the link on the HT5312 page that you posted from.
    When they've been reset you can then either a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT5312 What to do if we can t remember the answers to the secrets questions and we do not receive the reset when clicking send reset to rescue email ( can t remember what is the rescue email we gave ) ?

    What to do if we can t remember the answers to the secrets questions and we do not receive the reset when clicking send reset to rescue email ( can t remember what is the rescue email we gave ) ?

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

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