HT5312 what if my rescue mail address is wrong ? I did typing mistake  . That mail address is not correct .

          I forgot my security questions . And it is required when I want to buy some appa at my new ipad mini because my account was the first time used in a new device. 
The problem is my rescue maill address is wrong .. it should end up with  .COM . but I see it is .con

You won't be able to change it until you can answer 2 of your questions, so you will need to contact iTunes Support or Apple to get the questions reset : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to correct your rescue email address : http://support.apple.com/kb/HT5312

Similar Messages

  • HT5312 What is my rescue email address?

    I forget answers for security questions and I don't know what is my rescue email address.

    If you can't correctly guess it, use the link to contact the iTunes Store staff in the 'Additional Information' section of that article; if you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
    (88439)

  • HT5312 What if my rescue mail address is not valid anymore and I forgot security questions?

    I felt a need to change my password for iCloud usage (After over a year and after getting new iPhone).
    Unfortunately, I truly forgot my security questions (I do not remember setting them up ) and what makes the story even worse:
    I do not use anymore the rescue mail address…
    Please advice how can I proceed to CHANGE my password?

    Best bet at this point is for you to contact Apple >  Contacting Apple for support and service

  • HT5312 The rescue email address is not correct. How do I change it?

    I need to change my rescue email. How do I do it?

    If you know the answers to your security questions then follow the steps half-way down the HT5312 page that you posted from :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.
    If you can't remember your answers and don't have access to your existing rescue email account then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • HT204053 What is a rescue email address?

    What is a rescue email address?

    The info in this link may be of help: http://support.apple.com/kb/HT5312.

  • HT5312 The rescue email address is not my email address so I cannot reset my questions

    I am trying to purchase an app in the app store but it is asking for answers to my security questions.
    I dont remember them and never had to use them before.
    When I go in to reset them, it send a reset to an unknown email address.
    THis rescue email address is not mine.

    Welcome to the Apple Community.
    Contact Apple through iTunes Store Support

  • HT5312 The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.

    The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.

    Apple ID security issues -
    Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

  • I have a problem with a few emails i wrote which were in the outbox. The outbox disappeared all of a sudden with my mails... However they were not sent since the email address was not correct (just 3 initials). Is there a way to get it back somewhere?

    Hello,
    I have a problem with a few emails i wrote which were in the outbox. The outbox disappeared all of a sudden with my mails... However they were not sent since the email address was not correct (just 3 initials). I was waiting to find out the correct email address of that person, put in in and then sen it...Is there a way to get it back somewhere on the ipad or in some cached folder?
    Many thanks for an answe to this.
    Swisslady2

    There is no cache where the emails would be stored on the iPad, but you could try quitting the mail app and then launch it again and see if the emails return.
    Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Tap the home button. Then try mail again.

  • HT5312 Hello! my resque email address is not provided. Pls inform how to add it

      My rescue email address is not provided. Pls. inform how to add. it and reset your security questions ?

    You can only add a rescue email address by answering two of your security questions, so you will need to get those reset first if you can't answer then - see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
    When you can answer them you can then add a rescue email address for potential future use as described half-way down the page that you posted from

  • The billing address it's correct ! why we can't place any order for this address ? On the screen appear that the address is not correct !

    the billing address it's correct ! why we can't place any order for this address ? On the screen appear that the address is not correct !

    Adobe Reader is free; you don't need to order it.
    If you try to order another product or service I suggest to Contact Adobe Customer Care.

  • I right-click in a Yahoo e-mail window and select Languages - Spanish (Mexico) and start typing in Spanish, but it is not correcting my mistakes, or offering alternative spellings.

    I speak English. I am living in Chile and have a Dell/MS Windows Vista (English) laptop. I have Firefox 3.6.12. I have installed the Spanish (Mexico) dictionary. I right-click in a Yahoo e-mail window and select Languages - Spanish (Mexico) and start typing in Spanish, but it is not correcting my mistakes, or offering alternative spellings.
    I don't know if I have the correct plug-in, correct settings, or am expecting something that isn't possible.

    Do other dictionaries work if you select them in the Languages menu?
    See:
    * http://kb.mozillazine.org/Spell_checking
    * http://kb.mozillazine.org/Dictionaries
    * [[Using the spell checker]]

  • HT5312 I have no rescue email address and I have forgotten my security question. What can i do ?

    What can I do?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 What if the rescue email isn't a real email address and you have no way to remember your answers to your security questions then what do I do

    Can anyone help

    You will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT1918 need to know what is my rescue mail and change it

    i am stuck on the security question and dont know them and i send the reset on the rescue mail but cant recieve any mail so i can make the reset so what i can do

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple throughiTunes Store Support.

  • HT5312 What is a rescue Email?

    What is a rescue email?

    A rescue email is an email address that you can set on your account which can be used for resetting your security questions if you forgot them (following steps 1 to 5 half-way down the HT5312 page that you posted from would give a reset link on your account for them). If you don't have a rescue email address on your account and you forget the answers then you would need to contact Supportin your country to get them reset, you wouldn't be able to reset them on your own.
    Have you forgotten your answers to your questions ?
    If not, and you'd like to add a rescue email address to your account, then steps 1 to 7 half-way down the HT5312 page should let you do so

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