HT5312 What if you don't have a rescue email address?

I neglected to remember my Security Questions, yet I can't reset them due go the fact I don't have rescue email address.

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
Whichever method you use, you probably won't get a response until the 26th. If you absolutely must make a purchase before then, create a new Apple ID; you won't be able to transfer previous purchases or iTunes Store credit to it.
(95502)

Similar Messages

  • HT5312 But what if you don't have a rescue email and you also can't remember your security question answers?

    I have recently just got an iPhone 4,and I redeemed $25 but as I went to buy a 99 cent game it asked me to answer some questions,and I don't remember any of the answers or even remember choosing those questions.I did try to reset my questions but I couldn't cause I have to answer them before I can mangae my account security.I guessed and guessed but never got it right.

    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 What if we don't have a rescue email?

    I need help ! I forgot my security
    question answers and I don't have a rescue email.

    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 What if i don't remember my rescue email address or my security questions

    forgot Security questions!! and rescue email

    The only way to edit the Rescue email address is to answer the security questions.
    If you don't know them either... then Apple starts to become concerned you are not who you think you are. That means you need human intervention, which is going to take some effort on your part.
    Start here:
    https://expresslane.apple.com/
    Navigate the columns as follows: All Products and Services > iTunes > iTunes Store > Account Management > iTunes Store account security
    Answer the questions and if required sign in with your Apple ID and password - same one you used to log in on this support forum. 
    You will find an option to send an email to Apple on that page. Compose a thoughtfully worded email explaining your dilemma, and politely ask to have your security questions reset. There are over 400 million iTunes account holders and Apple receives a great many of these questions every day, so make sure yours is easily understood.
    You will receive a confirmation email immediately. Check your email spam / junk folder for it because a humanoid should respond in a business day or two. You may need to provide some more security-related information before your questions can be reset. These back-and-forth emails may result in a week of correspondence before it is fixed.

  • HT5312 What if I don't have a verification email and I forgot my surcurity questions so I can't download apps on my new ipad 4 what do I do if that happens

    I forgot my surcurity questions and I don't have a rescue email I want to download apps on my new ipad 4 please help me

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get them reset : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • HT201363 i have two security questions but i don't have a rescue email address and i know my apple id and password, what should i do please help me!!:(

    i have two security questions but i don't have a rescue email address and i know my apple id and password, what should i do please help me!!:(

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5312 What if I don't know me rescue email adress ?

    Like I can't remember my security questions an when I hit sent to your rescue email I don't know who is the rescue email

    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 I don't have a rescue email address. I'm trying to set uo iOS7.0 & without the rescue address I can't continue

    Don't have a rescue email address. Trying to set up iOS7.0 & cannot continue. What do I do?

    There are steps half-way down the page that you posted from for how to add/edit a rescue email address.
    If you can't remember your security answers then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use those steps to add a rescue email address to your account.

  • Hi I've been wanting to reset my security questions but I don't have a rescue email address what should I do?

    Hi I've been wanting to reset my security questions but I don't have a rescue email address what should I do?

    HI,
    Get a secondary email from a service like Google or Yahoo  (something that is not going to disappear like an ISP one might if you change services).
    Add it to the Apple ID page.
    9:16 pm      Thursday; November 21, 2013
      iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • HT5312 How can I reset my security questions if I don't have a rescue email address

    How can I reset my security questions if I don't have a rescue email address. Because i just put an itunes card on my account but can't use it because I dont know my security questions. Please help

    Try the ExpressLane: https://expresslane.apple.com and then iTunes, iTunes Store, Password and Security Questions and then you have choices to communicate.

  • I have a problem with My Apple ID, because I have forgotten my security question and I don't have any rescue email address. Would you help me please?

    I have a problem with My Apple ID, because I have forgotten my security question and I don't have any rescue email address. Would you help me please?
    It's not possible to me calling apple support, because I'm not in usa now.

    Then find whatever number that you need for wherever you are -  in this support article - and seek help here.
    http://support.apple.com/kb/HT5699

  • HT5312 how do I reset my security questions if I don't have a rescue email address?

    how do i reset my security questions if i don't have a rescue email address set up?

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87417)

  • HT5312 If I can't remember my security questions, and don't have a rescue email address, why can't I just add a rescue email to my apple ID account without having to contact iTunes Support?

    If I can't remember my security questions, and don't have a rescue email address, why can't I just add a rescue email to my apple ID account without having to contact iTunes Support?

    I verify my identity just by logging in with my password, not being able to add a rescue email address without answering the security questions is just extra hastle and doesn't increase security. No one knows my password so how could they break into my account? I understand having security questions to change your password but not for adding an email address.

  • How do i reset security questions if i don't have a rescue email address and does not give me an option to set up a rescue address...

    how do i reset security questions if i don't have a rescue email address and does not give me an option to set up a rescue address...would I have to delete my apple ID and start again using old ID?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 what if you did not have a rescue e-mail when you initially setup your account and cannot remember security question answers

    what if you did not have a rescue e-mail when you initially setup your account and cannot remember security question answers

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

Maybe you are looking for