HT5312 what is the 100% guaranteed way to reset the security questions? i forgot how the answers were typed specifically and i need help. there is no email address for them to send the answers to for some reason, and the "change payment method" idea didnt

somebody please know something. for some reason apple doesnt want problems to be settled over email and everything has to be fixed over the phone, but i hate calling people and would rather email. so is there a way or do i have to call them?

If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset - which will be by phone as they need to confirm your id and that it's your account
Contacting Apple about account security : http://support.apple.com/kb/HT5699
You can try contacting them via email via this link, but you might have to wait 24 to 48 hours for a reply, and they then might just tell to you to use the HT5699 link above : https://ssl.apple.com/emea/support/itunes/contact.html

Similar Messages

  • What's the easiest way of resetting my security question answers?

    What's the easiest way of resetting my security question answers?

    Rescue email address and how to reset Apple ID security questions

  • What's the quickest way to reset my security questions because I don't remember my answers

    What's the quickest way to reset my security questions because I don't remember my answers

    http://lmgtfy.com/?q=How+to+reset+apple+security+questions

  • How do i reset my security questions i forgot the answers to them?

    How do i reset my security questions i forgot the answers to them?

    Ok, same here, purchases cant be made, becouse as an addition to the password, apple wants your answer to security questions now... The problem with that questions is, the answers were never needed and now long forgotten!
    A quicklink from Neil DOESNT solve nothing. As I first sign in to Apple, got My Apple ID, no RESCUE EMAIL was needed. With no such email I have NO CHANCE to reset this security questions.
    If I reset my password, there in NO OPTION to reset this security questions as well.
    So, I am strandend with some 30 bucks on my Apple acount and for now no way to spend it, thats OK, but some Apps want authentication for even updating, so I am stuck with no updates either... I purchased for about 500 bucks in last years from Apple, maybe thats it for me...
    (Apple ***** more and more, maybe ut ist time to move to Android; a personal opinion).
    A SOLUTION? Is there a way reseting your security questions with ONLY your Apple ID, the password for it nad a primary and alternate email; without a rescue email setup and no way to set it up???
    Thx for your support, for long time I know now there is no help to be expected from Apple Service...

  • HT5312 The link so you can reset your security question doesn't send to my email why ?

    The link so you can reset your security question doesn't send to my email why ? Why can you guys take out those question when nobody is gonna try to hack your account ,everything you need is a strong password .

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    If you aren't receiving the email to your rescue email account (and you've checked the spam folder on that account and tried clicking the reset link again) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset then if it's available in your country you could change to 2-step verification instead : http://support.apple.com/kb/HT5570

  • Way to reset Itunes security questions without calling Apple?

    Okay so here's the deal. I have forgotten my Itunes account security questions and I can't remember them at all as I created this account years ago and I cannot reset them unless I answer them. I do not have a rescue email address to have them reset and I'm not comfortable at all calling them up to have the reset the questions. (I have severe anxiety) I have tried emailing and text-chatting with Apple multiple times and nobody has been able to help me. Is there any way for the love of god to reset my security questions without having to call them?? Please.

    No.  They will only reset the questions after verifying your identity over the phone.  Once you are verified, and reset the questions, you can establish a rescue email address in case you forget the answers again.
    http://support.apple.com/kb/HT5312
    -If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    -If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    -If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
    HTH

  • What is the simplest way to reset my security questions? I'm using a new device and simply cannot remember answers to security questions set years ago!

    iis there any way I can avoid security questions? These were set years ago. Answers were probably ambiguous. Now I'm using a new device and being asked security questions the answers to which I can't remember.

    Reset Security Questions
    http://support.apple.com/kb/ht5312
    If you still have problem, call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • I forgot the answers to my security questions in the apple store, I can reset my security questions and answers?

    I forgot the answers to my security questions in the apple store,  how can I reset my security questions and answers?

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • Hey i want to know how to reset my security question i forgot answers and i didnt add rescue email

    hey there i want to reset my security questions i didnt add rescue email how to do it please help me out

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95327)

  • Purchased ipad already got apple id through itunes and iphone but it is not an email address ipad setup process will not allow me to use current id or change id to primary email address - do i have to have different id for ipad

    Purchased an ipad but already got apple id through itunes and iphone but is not an email address, ipad setup process will not allow me to use current id or change id to primary email address - do I have to have different id for ipad

    It does have to be a verifiable email address though, you can change it here:
    Apple ID support
    http://www.apple.com/support/appleid/

  • HT5312 How do u reset my security questions I forgot them

    How do u reset my security because I forgot them and all I can do is buy them off the computer and not my iPod touch

    http://support.apple.com/kb/HT5312
    -If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    -If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    -If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
    HTH

  • Is there any way to reset your security questions?

    The only responses that i am recieving are to get an email to your rescue email, however i dont have one and i cant do anything with my account

    1. See my User Tip for some help: Some Solutions for Resetting
        Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for
            support and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • HT5312 how to reset my security question. i forgot my security question

    How to reset my security question. Because I forgot my security question please I want download paid apps -_-

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    How to Manage your Apple ID: Manage My Apple ID

  • Trying to make a purchase form the apple store and I keep being asked to answer my security questions. I don't remember what the answers are. Is there a way to reset your security questions or get the answers to the current ones?

    I have been trying to make a purchase from the apple store and I keep being asked to answer my security questions. I don't remember what my answers are. Is there a way to reset your questions or find out the answers to your old ones?

    Yes, go to the AppleID FAQ for how to reset the questions.

  • Is there any way to reset your security questions if you forgot the answers?

    i am having problems with itunes. i just put a 15$ card on my account and now it will not let me buy anything because i dont remember the securtiy questions. i am verry unhappy about this due to the fact that i can not contact customer service any other way then email that takes about 2 days to get a response. any suggestions?

    From a Kappy  post
    The Best Alternatives for Security Questions and Rescue Mail
    1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

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