HT5312 what should i do if i forgot my security question.??i cant use my remaining balance...:(

please help me use my remaining itunes store balance..i cant use it..

See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Here  >  Apple  Support  iTunes Store  Contact

Similar Messages

  • HT5312 what do i do if i forgot my security questions?

    What do I do if i forgot my security questions for my apple ID?

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 what should i do if i forget my security questions answer?

    what should i do if i forget my security questions answer?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT4539 What should I do when I forgot my security question answers?

    I can't remember my answers to the security questions and I just want to buy apps! I've been trying to look it up on customer support but I can't
    Find anything helpful!

    You will have to contact itunes store support. They will tell you how to contact the right department who can reset them for you. You can't reset tehm unless you know the answers to teh previous ones.

  • HT5312 What can I do if I forgot the security questions

    I can't really download anything because I don't know my security questions

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (96338)

  • What should i do if i forgot my security qestion and rescue email and i redeemed itunes gift cards?

    what should i do if i forgot my security qestion and rescue email and i redeemed itunes gift cards?

    any reply?

  • What do I do if I forgot my security question to the answers

    What do I do if I forgot my security question to the answers how can I fix that

    Reset Security Questions
    http://support.apple.com/kb/HT5312
    If you can't solve problem, call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • What do you do when you forgot your Security questions

    What do you do when you forgot your Security questions an you can't download any thing

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98197)

  • What do I do if I forgot my security questions for Apple ID.

    What do I do if I forgot my security questions for Apple ID and the email did not send. Help asap thanks

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101704)

  • TS2446 What can I do if I forgot the security question answer ?!

    What can I do if I forgot the security question answer ?!

    Make sure you have a credit card listed in itunes (at least temporarily)  before you call. Call them and they will identify your phone and ask you info about your credit card. WAIT until they reset your security questions then MOST IMPORTANT remove your credit card information. Also set a secondary email address in the security question section for next time. This will save you 40 minutes.

  • I forgot my security questions answers. cant find the way to reset them

    I forgot my security questions answers. cant find the way to reset them

    Try this Discussion...
    https://discussions.apple.com/thread/4305745

  • I forgot my security questions and cant get the link to reset them by email

    I forgot my security questions and cant get the link to reset them by email.  Can someone help me?

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (109220)

  • HT5312 What should i do if i forgot the answers of my security question?

    What should i do if i forgot the answers of my security question?  I

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • What should I do if I forgot my sercurity questions

    What should I do if I forgot my sercurity questions

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if the article doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (111867)

  • HT5312 I really need help. I forgot my security question answers and i dont remember them. I dont know how to get to this email thing and i dont remember if i ever set one up or not.. Please help quickly

    I forgot my security questions and i dont know how to get to the email rescue and don't think i ever set one up with my account.. Please help me !!!!

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

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