HT5312 when am trying to buy something it tells me that i have to ask some account questions like who was your favorite teacher? and i dont remember what i put

am not able to buy stuff because it asks me for some questions when i put my password but i forgot what i put for the questions it ask me

Hi walter,
You are going to have to reset your security questions. I'm attaching a link here that provides two sets of instructions for doing so. The first set is for if you set up a Rescue Email address, the second set is for if you did not. Here's the link:
https://discussions.apple.com/thread/4286784
Hope this helps!
Cheers,
GB

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TS2446 My Apple ID is locked because I did not know the answers to my security questions when I tried to buy something. How do I get rid of/ reset my security questions?

I cannot buy any music due to the security questions. I do not have the answers to the questions and I got locked out for trying to answer them. How do I disable the security questions?

Usually you will need to contact iTunes store support but this workaround may help:
-On the device/computer that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
- Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
- Sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit/debit card and NOT the security questions.
- At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.

HT1937 im living in lebanon. i got a giftcard from my cuzin in australia. i redeemed the card in my account but when i tried to purchase something i found ouf that i need to answer my security questions which i forgot

what can i do if i forgot my security questions and i want to use my redeemed card
<Title Edited by Host>

How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.

When I tried to buy something iTunes ask me to contact iTunes support

When I tried to buy something iTunes ask me to contact iTunes support?

Click here and ask the iTunes Store staff for assistance.
(113040)

Hi, I have a Power Book G4 Tiger 10.4.11 and my problem concerns iTunes 9.2.1(5). I have changed my Apple ID and password recently. Since that, I am told when I try to buy something in iTunes Store that my "session has expired". Where does this come from?

Hi, I have a Power Book G4 Tiger 10.4.11 and my problem concerns iTunes 9.2.1(5). I have changed my Apple ID and password recently. Since that, I am told, only when I try to buy something in iTunes Store, that my "session has expired". Where does this come from? What should I do to solve this problem ? I would greatly appreciate your help. Thank you in advance.

Hi, I am khonthaï. I solved the problem thanks to JHdeVilliers's post on 4 Dec. 2011: I removed all cookies in Safari and it worked immediately !!!

I have an old generation Apple TV 160GB when trying to rent I get a message that I have to authorize my account information on my computer via iTunes...There is no problem with my account info how is this done?

I have an old generation Apple TV 160GB when trying to rent I get a message that I have to authorize my account information on my computer via iTunes...There is no problem with my account info how is this done?

stf10 wrote:
... trying to move my I tunes to my ny PC. ...
From where are you trying to move your iTunes...

When I send my imessage sometimes it tells me that my message is sent as a text message as oppsed to an imessage and then doesnt tell me if its delievered. It just started doing this last night.How can I fix this?

When I send my imessage sometimes it tells me that my message is sent as a text message as oppsed to an imessage and then doesnt tell me if its delievered. It just started doing this last night.How can I fix this?

This feature only works with people who have iMessage on their iPhone. If you are sending a text to someone with a blackberry etc, you will not get the delivery messages.

I lost my iPhoto and when i try to open it it tells me that i have to update, but it says i have no updates.

i lost my iphoto. when i try to open it it tells me that i have to update. it tells me that i do not have any software updates. please help.

download and install the 9.1 update (assuming you have iPhoto '11 - you tell us nothing at all about yur system
LN

When i try to start itunes i get a message saying that the MSVCR80.dll file is missing and to reinstall itunes. When I try to reinstall itunes it tells me that I have an Error 7 (windows error 126). Can anybody tell me what this means? Thanks

When i try to start itunes i get a message saying that the MSVCR80.dll file is missing and to reinstall itunes. When I try to reinstall itunes it tells me that I have an Error 7 (windows error 126). Can anybody tell me what this means? Thanks

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

I have purchased a new macbook pro model no 840ll/a after the first installation i shut down the coputer. when i start gain i cant . it is asking the passwoerd and i dont remember what is the password . please help

i have purchased a new macbook pro model no 840ll/a after the first installation i shut down the coputer. when i start gain i cant . it is asking the passwoerd and i dont remember what is the password . and when i give the apple id password it is not accepting . what to do

i am able boot my system because of wrong password . how to open

I show that I have an update to my iPhoto but when I click update it tells me that I have updates to other accounts and I should log into the account that I purchased it through? Does anyone know what I should do?

My App icon shows that I have one upgrade. When I try to update this app, to my iphoto, it tells me that I have updates available for other accounts and in order to update this application I need to sign in to the account used to purchased it....I only have one account, so I don't know how to update this, it just stays on my desktop showing that I have 1 update on my App icon...

Are you sure that these Apps were not purchased using another Apple ID...
If so, and you only have one ID, then Contact Customer Service...
Mac Apps Store Customer Service
http://www.apple.com/support/mac/app-store/contact.html?form=account

HT201272 When Im trying to buy something but I cant?

Im trying to buy a 9.99 dollor item and i have 10.10 but It wont let me.

If there's tax in your jurisdiction, it's raising the price of that item to an amount greater than your available iTunes Store credit.
(113212)

When I try to download songs from itunes it says I have to answer my security questions(which i made a year ago) I can't remember them, and I can't get on my email to reset the questions.. please help ASAP!

I recieved an ipod 5 for a early christmas present a day ago, I already owned an ipod 4 so i just used my info from that ipod as a back up for my 5g. but now when i try to download music from itunes it says i must use my security questions (which i made over a year ago) I can't remember the answers and i can't get on the email that it sends the reset info to. i don't know what to do and its really frustrating. please help ASAP!

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
Whichever method you use, you probably won't get a response until the 26th. If you absolutely must make a purchase before then, create a new Apple ID; you won't be able to transfer previous purchases or iTunes Store credit to it.
(95471)

I have downloaded iCloud on my pc (chrome browser) and when I go to sign in it tells me that I have an Apple account but that it is not an ICloud account so I cant sign in? What do I do now?

I just seem to go round in circles - all I want to do is set up iCloud on my pc and I keep being told that I have an apple account but not an iCloud account - help

You're getting that messge because you are trying to create an iCloud account on your PC. You can only create an iCloud account on an iOS device (iPhone, iPad, iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.2) or higher. After creating the account on one of these devices, you will then be able to sign into the account on your PC.

How do you re-set an iPhone password when your child, the comedian, thought it was funny to change the four digit code, and now cannot remember what he put in? Thanks

How do you re-set the four digit password when your son, the comedian, thinks it was funny to change the password, but now cannot remember what he changed it to? the phone goes inactive for 60 minutes, but I can't figure out how to get a reset. Thanks, kel

You're in trouble. You'll have to force the phone into recovery mode & restore it to remove the passcode:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.

HT5312 when am trying to buy something it tells me that i have to ask some account questions like who was your favorite teacher? and i dont remember what i put

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