HT5312 when I go to change my security questions there is a not forgot option how do I get this to work?

when I go to change my security questions there is a not forgot option how do I get this to work?

That option will only appear if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If it's not appearing then I assume that you don't have one, in which case see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

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  • HT5312 when i want to change my security questions i don't have option to send rest  security questions ?

    when i want to change my security questions i don't have option to send rest  security questions ?

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    The reset option will only appear if you have a rescue email address. Creating one requires supplying two of the answers.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105986)

  • I need to Change my security questions because I don't know them how do I do this

    I need to change my security questions because I don't know them how can I do this

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • HT5312 I want to change my security question but i can not remember answers

    I want to change my security questions but i can not remember answers so i want you to help me reset them.
    Thanks

    The page that you posted from tells you how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should let you reset them.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • When i want to change the security questions they sent an email to a different email address then the alternate email addresses

    when i want to change the security questions they sent an email to a different email address then the alternate email addresses

    The reset link will send reset info to the rescue email account that you put on your account - alternate email addresses are different email addresses, they are not used for resetting questions.
    If you don't have access to your rescue email account (you won't be able to change it until you can answer your questions) then you will have to contact Support in your country (and which is therefore on your iTunes account) to get the questions reset.
    Contacting Apple about account security : Contact Apple for help with Apple ID account security
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset you can then change your rescue email address for potential future use (but it can't be the same as any other address on the account) : Manage your Apple ID primary, rescue, alternate, and notification email addresses
    Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

  • Hello there .. When I want to change my security question I can't and show me Emil not for me to send the information for change the security question how to fix this problem

    Hello there .. When I want to change my security question I can't and show me Emil not for me to send the information for change the security question how to fix this problem

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a rescue email address or a Security Questions issue, then see:
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             Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
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         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
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    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT5312 How do i change my security questions if i do not know them amd also do not know my rescue email?

    How do i change my security questions if i do not know them and also do not know my rescue email?

    Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

  • I forgot my apple id password and i already deleted my yahoo account for that apple id. When i try resetting it for security question, my birthday verification says invalid. How can i retrieve my password for a swleted yahoo account?

    I forgot my apple id password and i already deleted my yahoo account for that apple id. When i try resetting it for security question, my birthday verification says invalid. How can i retrieve my password for a swleted yahoo account?

    http://support.apple.com/kb/ht5312
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