HT5312 When I made my Itunes account, I didn't type in a rescue email address. Now my computer is saying that I have to type in the answers to my security questions, but I can't remember them. But, since I don't have a rescue email, I can't find out the a

When I made my Itunes account, I didn't type in a rescue email address. Now, whenever I try to buy music, it says that "since this is the first time buying music on this computer, you must enter the answers to your security questions". But, first, I've always bought music on this computer. Second, I can't remember the answers to my security questions. But I can't reset them, because I don't have a rescue email address. What do I do?

Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

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HT5312 Am I do not know how to change my rescue email as it is wrong and in can not remember my answers to my security questions so I want to change them but I can't as I have the wrong rescue email anyone know how to change your rescue email

Am I do not know how to change my rescue email as it is wrong and in can not remember my answers to my security questions so I want to change them but I can't as I have the wrong rescue email anyone know how to change your rescue email

You won't be able to change it until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to update your rescue email address for potential future use.

I forgot the answers to my security questions and I wanna purchase an app but it won't let me until I answer them can someone help me ?

I forgot the answers to my security questions and I wanna purchase an app but it won't let me until I answer them can someone help me ?

The Three Best Alternatives for Security Questions and Rescue Mail
     If you do not have success with one, then try another:
        1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        2. Call Apple Support in your country: Customer Service: Contact Apple support.
        3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

OK so i need to reset my security questions because i do not remember them,but the link that is given for my email is incorrect. i do not know how to change that?

OK so i need to reset my security questions because i do not remember them,but the link that is given for my email is incorrect. i do not know how to change that?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103340)

I created my itunes account YEARS ago!! And I can't remember the answers to my security questions? Because I cannot remember the answers I cannot make purchases in the app store. Please help me create new security questions.

I created my itunes account YEARS ago!! And I can't remember the answers to my security questions? Because I cannot remember the answers I cannot make purchases in the app store. Please help me create new security questions. Please help me.

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps you get the questions reset :https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing the number for Apple in your country and ask to talk to the Account Security Team : http://support.apple.com/kb/HE57

So I forgot the answers to my security questions and in order to reset them I need to answer them? Help? I can't buy anything and I don't see the option to resend them...

So I forgot the answers to my security questions and in order to reset them I need to answer them? Help? I can't buy anything and I don't see the option to resend them...

The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you aren't getting the link then that implies that you don't have one and you won't be able to add one until you can answer 2 of your questions - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been resetyou can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

How do I retrieve the answers to my security questions? I did not write them down.

How do I retrieve the answers to my security questions? I did not write them down or I did but have lost them.
Thank you

You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID and click Manage your account.

HT5312 I have forgotten the answers to my Security questions, would you kindly please reset them. Thank-You

I have forgotten the answers to my Security questions, would you kindly please reset them. Thank-You

These are user-to-user forums, you are not talking to Apple here.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

HT5312 I can't remember the answers to my security questions. How do I get them. I've built a rescue email but don't know how to have the answers sent to it.

How do I get iTune to send me the answers to my security questions or how to reset them. I do have a rescue email address but don't know how to have the answers sent to it.

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions

Hey! I forgot the answers to my security questions on my phone and its not allowing me to buy anything without knowing it. How can i reset it or get the answers to it again?

Hey! I forgot the answers to my security questions. AND i need them in order to buy things at the apple store and i tried every answer i could think of that it would be and none are it. How can i reset it an/or get the answes to my questions?

Rescue email address and how to reset Apple ID security questions

HT4623 I do not know the answers to my security questions. How do I reset them?

I just bought my new iPhone and want to purchase a new app, but the app store will not let me until I answer a couple security questions. I, however, do not remember my answers to these questions. So how do I get around this?
Thanks,
Dennnis

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111628)

My account is locked because I entered the wrong answer to my security questions. I do not remember them, and I do not have a rescue email. Please help!

I have forgotten my security questions answers, and because I have entered them wrong a number of times my account is locked. I don't have a rescue email and I need to reset my security questions. Please help! (Note: if possible I would rather contact apple by email--not phone conversation, but I can if necessary.)

See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact

TS2446 I can't remember the answers to my security questions... How do I reset those answeres?

I can not remember what the answeres to my security questions. How do I reset them or get the asserts emailed to me?

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

HT2534 how do I change the answers to my security questions for my app account?

I cannot remember the answers to my security questions. How do I reset them?

I believe that Apple are in the process of automatically setting any questions that have not been previously set up by the account owner ... "At this time, the security questions which appear are pre-set by Apple and may not be able to be answered, due to them being automatically issued."
The only way of resetting these is by enquiring (I used expresslane for itunes, i think the same link as above), they will email back (within 24 hours) and ask some questions and when you answer they will reset the security questions. Check your spam folder as my responses were sent to Spam by google.

HT1911 I have forgotten the answers to my security questions?

I have forgotten the answers to my security questions. How do I retrieve them?

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.

HT5312 When I made my Itunes account, I didn't type in a rescue email address. Now my computer is saying that I have to type in the answers to my security questions, but I can't remember them. But, since I don't have a rescue email, I can't find out the a

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