HT5312 Why do I have to wait for someone to respond

Why do I have to wait for someone to respond for me to receive a rescue mail this is unacceptable I am a first time buyer and don’t have time to remember all the sully password and security questions. This just come to show that that all the problems I have been having with my iPhone 5 just carries over to the poor  design of all Apple user products.
I will never buy an apple product again!

Ok, well thanks for sharing. I'm certain we will miss you.

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    xxxxxx address blocked
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    Leverage, channel 51, TNT, "The Gold Club" Recorded 1/7/2012 2:00 AM (after Tech visit to home)
    The Best Thing I Ever Ate, channel 164 Food Network, "Bang for the Buck" Recorded 1/6/2012 7:30 PM
    My Name Is Earl, channel 52 TBS, "Stole P's HD Cart", Recorded 1/7/2012 8:00 AM (after Tech visited to home)
    NCIS, channel 50 USA,"Internal Affairs" Recorded 1/6/2012 5:00 PM (after Tech visit to home)
    NCIS, channel 50 USA, "UnSEALed" Recorded 1/8/2012 11:00 AM (after Tech visit to home)
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    It seems Verizon has some explaining to do. Maybe they should try Beta testing new software a little better. I would rather have to wait longer for something that works. I am sure that some manager or director said this is close enough, deploy it and we will see what happens. Well, you are seeing the problems. Time to fix your mistake.
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    Time to come clean. You will feel better Verizon.
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