HT5312 why won't Apple send the verification to my email?

I forgot my security questions and I pressed "send to email" so that I could change them but every time I check my email there is no email from them. I've even checked spam and all I want to do is download music on my new iPhone 

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95653)

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    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
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         5.  Call Apple Customer Service: Contacting Apple for support in your
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    Defiled:
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    10:12 PM      Friday; February 15, 2013
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
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