HT5312 You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.   not  shown why

send an email to your rescue email to reset your security questions.  i cant find it it is not showen

Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If that option doesn't appear or work, only Apple itself can reset the questions.
(90916)

Similar Messages

  • HT5312 How can I see which email is my rescue email?

    I don't remember which email is my rescue email. Where can I get this information?

    If you know the answers to your security questions then follow the instructions hlaf-way down the page that you posted from :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    That will let you view your full rescue email address and optionally change it.
    If you can't remember your answers and can't work out what the address is then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • HT5312 I don't have a rescue email option and i want to reset the security questions , so what shall i do?? I have been trying to do so for about 2 weeks , please can you  help???

    I don't have a rescue email option and i want to reset the security questions , so what shall i do?? I have been trying to do so for about 2 weeks , please can you  help???

    You will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699
    When they've been reset you can then use steps 1 to 7 half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 I forgot my security question answers. How do I send an email to my rescue email to get new questions or the answers?

    I want to buy music but it asked me for my security questions answers and I do not remember them. I want to send an email to my rescue email but i don't know how.

    http://support.apple.com/kb/HT5312
    If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466, and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    HTH

  • I really need help on reseting my security questions i tried sending in my rescue email but the rescue email is not showing up on the password and security tab and i'm positive i don't know the answers this is really getting annoying _

    i really need help on reseting my security questions i tried sending in my rescue email but the rescue email is not showing up on the password and security tab and i'm positive i don't know the answers this is really getting annoying

    If your rescue email is not working and you cannot remember even one answer, then you only have one option - call Apple.
    http://support.apple.com/kb/HT5665

  • HT5576 Email sent Check your inbox for an email with instructions on how to reset your security information but i haven't got anytthng in my email

    Email sent
    Check your inbox for an email with instructions on how to reset your security information
      but  i haven't get anything in my email

    I never got mine either. I ended up scheduling for them to call me to reset my security questions.

  • I need to reset my security questions but when I send an email to the rescue email it doesn't get to me its the wrong email. help?

    iTunes wont let me download any music and I have over $20 on my account. It says I need to answer my security questions but I don't know the answers. When I try to send an email to the rescue email, it doesn't work. It says the email starts with an "h" but none of my emails start with an "h". I also don't know how to edit the email. Someone please help!

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (111154)

  • How to trigger email notification when users fail to reset your password in fim 2010 r2.

    Hi,
    how to trigger email notification when users fail to reset  your password in fim 2010 r2
    Regards
    Anil Kumar

    Hi Sylvain,
    I did all thing as you told me.First i created Criteria based Set after this we created a Workflow type Action and Actvities Type Notifcation Email template and finally i called this Workflow in MPR as Set Transition and call Set that i was created below.and
    check Advance View of Set this gives
    <Filter xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" Dialect="http://schemas.microsoft.com/2006/11/XPathFilterDialect"
    xmlns="/Request[(Creator">http://schemas.xmlsoap.org/ws/2004/09/enumeration">/Request[(Creator = 'b0b36673-d43b-4cfa-a7a2-aff14fd90522') and (RequestStatus = 'Denied or PostProcessingError')]</Filter>
    But this is not working for me so please tell me where i am wrong.
    Regards
    Anil Kumar

  • Resetting my password with no option to send an email to my rescue email address.

    Just as the title says. Before you go linking to here: http://support.apple.com/kb/HT5312?viewlocale=en_US, I have already done all the steps to a T, however, there is no option under my security questions to send a reset email to my rescue email address. (And yes, I did verify both email accounts). How can I fix this?

    The reset link will only show if you have a rescue email address - if you have just added an address then it will be an alternate/secondary email address which is different, a rescue email address can only be added/changed by answering the 2 questions that show on that screen.
    If you've forgotten the answers to your questions then you will need to contact iTunes Support / Apple to get them reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • HT201303 HELP! I forgot my security questions and it want so send an email to my " rescue email" but it's not my email! How do I change the "rescue email" to my email?

    HELP! I forgot my security questions and it want so send an email to my " rescue email" but it's not my email! How do I change the "rescue email" to my email?

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 I need to switch my Apple ID email with my rescue email,

    How can I switch my Apple ID email with my rescue email?

    Use the instructions in the article you asked this question from to change one to a third address(you may be able to append +1 to its username instead) and then change both. You'll need to be able to correctly answer two of the security questions to do this; if you can't, contact Apple through the link in the Additional Information section.
    (102198)

  • HT5625 What if someone else put my apple id email for there rescue email address and security  but i accidently gave them a  wrong apple Id what can i do to hellp them and myself with this situation???

    What if someone else put my apple id email for there rescue email address and security  for their itouch but i accidently gave them a  wrong apple Id what can i do to hellp them and myself with this situation???

    No need to get in touch with account security because they will only tell you what I'm about to tell you...
    Just log into the appleid.apple.com website > sign in with his/her apple id > go to password and security in the left side > enter the security questions > and from there you can edit the rescue email.

  • HT201363 I'm unable to remember the answers to my security questions

    I'm unable to remember the answers to my security questions and the email address I used is no longer active as it was a yahoo email that I had before I owned a iPad does anyone know how I can change this? I would like to use my iTunes card to purchase some music  but can't get past the security question as it sends the reset to an inactive email.

    http://support.apple.com/kb/HT5312
    If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466, and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    HTH

  • I am unable to remember the answers to my security questions.

    Hi! Apple is horrendous, and they will not let me purchase music due to the fact that I am unable to remember the answers to my security questions. It is requiring me to answer these questions because I am trying to purchase my music on a device that, according to the fine folks at Apple, I have never attempted a purchase on before. Contrary to popular belief, however, I have in fact made quite a few purchases on this device, but I digress. I hope that someone out there with a reasonable amount of intelligence will be able to assist me with my dilemma. Thank you, and may your midday be crammed with unfettered joy and myriad delights.

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • How do i add a rescue email address to an already existing apple id? The only option it gives me, under the manage my apple id category, is an alternate email. I am trying to make my alternate email address my rescue email address.

    How do i add a rescue email address to an already existing apple id? The only option it gives me, under the manage my apple id category, is an alternate email. I am trying to make my alternate email address my rescue email address. I am new to this community thing.

    Note that the rescue email address is not on the "Name, ID and Email Address" page -- you need to click on "Password and Security" on the left side. Even after you do that, it may or may not be available. As noted in the following it is only available if you have 3 security questions and are not using 2-step verification: Manage your Apple ID primary, rescue, alternate, and notification email addresses

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