HT5313 I can't get 10.7.5 to download. Have gone through "Software Update" several times and each time error messg suggests perhaps the file has been corrupted when downloading. Current OS=10.7.4 Thoughts?

I can't get 10.7.5 to download. Have gone through "Software Update" several times and each time error messg suggests perhaps the file has been corrupted when downloading. Current OS=10.7.4 Thoughts?

Try downloading from here. http://support.apple.com/kb/DL1583
Message was edited by: hpr3

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TS1424 I tried downloading a new song by Josh Turner, "Time is Love". However, when trying to download Itunes gave an almost automatic response saying the file has been corrupted and there is basically nothing to download. How do I get my song?

You pay 1.29 for a song and you should get it. Itunes says the download is corrupted and check with the itunes store for available downloads to redownload my song. Nothing happens and the song I already purchased is not yet available to me.

Try downloading again:
Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.
If it absolutely refuses to download:
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

Iphone4 would not restore Error -50. I have tried to restore and it restored it to the point that it created after 5.0 was installed. How can I get it an older restore point from my backups and restore it on another computer? The phone has been wiped out.

Iphone would not restore---- Error -50. I have tried to restore, and it restored it to the new point that it created after 5.0 was installed. How can I get it an older restore point from my backups and restore it on another computer? The phone has been wiped out. I can see earlier backups in my C:\Documents and Settings\user\Application Data\Apple Computer\MobileSync\Backup folder. There are four subfolders in this address. I need my contacts, photos, and messages back. I know this is a common error but I can not figure it out. I have ran the other troublshoot items in the error steps for 13 and 14 like apple says. Is there a way to call apple and get a step by step of how to restore from another restore point? Does anybody have a solution????

It tells you to go to Error 13 and 14 if you receive error (-50).
Here is what I have tried...
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting. I have moved it around to different ports.
Put a USB 2.0 hub between the device and the computer. Didn't change anything.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts. Removed all virus protection and firewall.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.Used the Microsoft fix it.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online. Doesn't matter.
Try to restore from another known-good computer and network. I do not know how to do this or how to find the correct/full/complete restore point. There should be more information for this.

Why can't I open a pdf file on my desktop? I keep getting this message: Adobe Reader could not open '8pdk_96_4.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and w

Why can't I open a pdf file on my desktop? I have Adobe Reader and running OS 10.10.1 I keep getting the same message: "Adobe Reader could not open '8pdk_96_4.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."

I tried that.
I saved the file 8pdk_96_4.pdf to my desktop and tried to open it using Adobe Reader but I get the same message: Adobe Reader could not open '8pdk_96_4.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

I am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn't help. My apple ID has been confirmed as correct. what can I do next?

Hi all
i am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn’t help. My apple ID has been confirmed as correct. what can I do next?

I am having the same issue! I see several people are having this problem, and I see there is no solution from Apple! Why is it I only see problems on this site and never any solutions?

W henever I try to open an Adobe file I get this message: Adobe Reader could not open ....because it is either not a supported file or because the file has been damaged. This is driving me nuts. Can I purchase somethine from Adobe that will allow me to op

Whenever I try to open an Adobe file I get this message:
Adobe Reader could not open ..... because it is either not
a supported file type or because the file has been damaged
(for example, it was sent as an e-mail attachment and wasn't
correctly decoded). This is driving me nuts !! Is there an Adobe
product that I can purchase that will make my Adobe Reader
work??? Right now it is useless to me and I have an important
download taht was sent as an Adobe download file and after
I downloaded the file Adobe Reader refuses to open it.
Please Help!!!!

I am having the same problems!!! How can a person get help from ADOBE? Or do I cancel and find a different program for converting.

HT4972 I have an Iphone 4 and each time I try to update to iOS 7.0.6 I receive an error message after attempting the update. I have gone through the update process about 3 different times, and each time I get the error message after about 30 minutes.

I have an IPhone 4 and each time I try to update to iOS 7.0.6 I receive an error message. I have gone through te update process about 3 times and each time I get message saying there was an error and it was unable to update.

What is the error message, and the error number specifically? You can look it up here: http://support.apple.com/kb/TS3694

Every time I download anything I get an error message stating ...could not open ....dmg because it is either not a supported file type or the file has been damaged." What do I need to do to fix this problem?

For the last month or so, every time I download anything I get an error message stating "........could not open ...... .dmg because it is either not a supported file type or because the file has been damaged...." I do not know what to do to fix this issue. Any ideas?

hmmm.... try this
basic troubleshooting:
Repair Disk Permissions http://support.apple.com/kb/PH5821
Repair Disk http://support.apple.com/kb/ht1782
reset ACLs http://osxdaily.com/2011/11/15/repair-user-permissions-in-mac-os-x-lion/

When I try to open a PDF downloaded from Adobe DC I get an error message:Adobe Acrobat Reader DC could not open 'nrneph.2015.33.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email

When I try to download a PDF from Adobe DC, I get an error message: "Adobe Acrobat Reader DC could not open 'nrneph.2015.33.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)"
I am using a Macbook Pro, OSX 10.9.5, Safari browser. Previous versions of Adobe Acrobat have worked fine for years.
WGC

What's the name of the file you are attempting to open? Is it "ScreenFlow_4.5.2.dmg"? If it is the correct name then the message is correct and you are attempting to open a file with DMG files extension and not one with a PDF file extension. Adobe Reader opens PDF files an not any other file type.

I keep getting a warnin that my pages document could not be auto saved. The file has been changed by another application. Click save anyway to keep your changes and save the changes made by the other application as a version, or click revert to keep the c

I keep getting a warning stating that the document could not be auto saved in pages. The file has been changed by another application. Then it says click save any way to keep your changes and save the changes made by the other application as a version, or click revert to keep the changes from the other application and save your changes to a version.
What in the heck does all that mean, and why are they trying to behave like a Windows product or a Microsoft office product. I just don't get it.
Why is another application changing my documents? It's like they've created a virus within their own programs. It's a pain in the neck and makes no sense.

I am also having the issue of a warning saying "could not be auto-saved in Pages. The file has been changed in another application. I then hit "save anyway", the warning will go away for a time, sometimes minutes, sometimes hourr, but then the warming reapprears saying the same thing. This is not the case with all Pages documents but it is the case with many.
Working with a Retina Macbook Pro and current software
These are newly created documents

I can not load a web page? I have gone through the help pages so many times. Removed, reinstalled, checked preferences, checked security settings. Can anyone offer a possible solution?

I can not load a web page? I have gone through the help pages so many times. Removed, reinstalled, checked preferences, checked proxies, cleared cache, checked security settings. I have tried disabling plugins and addons. Can anyone offer a possible solution? On Mac.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox > Preferences > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*http://kb.mozillazine.org/Error_loading_websites
*https://support.mozilla.org/kb/Error+loading+web+sites

Hello I get a message on adobe reader XI could not open because it is either not a supported file type or because the file has been damaged. Any ideas of what I can do?

How can I fix unsupported file type or file that has been damaged?

See http://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html

The bookmarks sidebar keeps popping in and out and I can't get it to stop. I have gone to "View" and tried to hide it but no luck. Any suggestions?

The bookmarks sidebar keeps popping in and out. This shifts the screen making it hard to read or write anything. I have gone to "View" but am unable to stop it. The firefox questions don't address this issue.

Did you check if there were extensions installed in that new profile? 
Some programs install extensions globally and appear automatically in a new profile.
Do a clean (re-)install:
* Download a fresh Firefox copy and save the file to the desktop.
* http://www.mozilla.com/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Do a malware check with some malware scanning programs. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan. 
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
* "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Firefox won't open at all, and when I try to use the 'run' feature, it says the file has been moved, etc. I use Windows 8 and I can not lose my bookmarks. Help?

Firefox has been working great on my computer for months, and then all the sudden it wouldn't load any pages. So naturally I restarted my computer, but when it restarted Firefox wouldn't open at all. The icon glows for a bit like normal, then it fades and never actually opens. When I try to use the 'run' command, I get this error:
"C:\Program Files\Mozilla Firefox\ refers to a location that is unavailable. It could be on a hard drive on this computer, or on a network. Check to make sure that the disk is properly inserted, or that you are connected to the Internet or your network, and then try again. If it still cannot be located, the information might have been moved to a different location."
I also tried the same for the file in the x86 folder but it gave the same error, and I went and looked for the files in the location given and they were there.
Firefox didn't crash, so there aren't any other error messages I can give you.
The things I had bookmarked are really important, I can not lose those, but other than that I'm fine with anything else needing to re-installed, etc.
Help please?

But I can't... find... it... It's not there.
Unless you're talking about the entire Mozilla Firefox folder (which isn't what the thing you copied says,) there is no installation folder.

How can I keep the links between pages in a PDF file after the file has been saved?

My accounting department has just starting using Adobe Acrobat XI Standard to make our account reconciliations. I like that we can create links between one page and the next, so that we can show our supervisor where the account balances tie to the supporting documentation. But I have noticed the links disappear after my supervisor reviews and signs the PDF file. Is there a way we can keep the links after it is signed? Please note that we are not using EchoSign, just the “place signature” function in Acrobat.

When a document is signed, the signer has the option of locking the document. The links won't be active if the document is locked, so to avoid this, instruct the signer not to lock when signing.

HT5313 I can't get 10.7.5 to download. Have gone through "Software Update" several times and each time error messg suggests perhaps the file has been corrupted when downloading. Current OS=10.7.4 Thoughts?

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