HT5318 How to get past security questions when you cannot remember the exact answers needed.?

How do you get new security questions and remove old security questions and get the system to recognize the new questions? I have changed the questions but everytime the security questions appear, they are the old ones that I do not remember the exact answers to.

The Three Best Alternatives for Security Questions and Rescue Mail
     If you do not have success with one, then try another:
        1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        2. Call Apple Support in your country: Customer Service: Contact Apple support.
        3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

How to reset your secret question, when you have forgot the answer. And how to change the email where the reset confirmation will be send towards?

can anybody help with the question below?
how to reset your secret question, when you have forgot the answer. And how to change the email where the reset confirmation will be send towards?

You won't be able to change your rescue email address until you can answer your questions, if you don't have access to your current rescue account then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use steps 1 to 7 half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

How can I change my original security questions? After changing my AppleID and password, I am not given an opportunity to change my security questions, which I cannot remember the answers to, so I cannot purchase any music.

How can I change my original security questions? After changing my AppleID and password, I am not given an opportunity to change my security questions, which I cannot remember the answers to, so I cannot purchase any music.

See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
Call Apple Support in your country: Customer Service: Contacting Apple for support and service

HT201303 i want to reset my security question because i cannot remember the answers... but i cannot find the "rescue email or send an email to reset"

i want to reset my security question because i cannot remember the answers... but i cannot find the "rescue email or send an email to reset" please help m to reset my security question... tnx

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87806)

How do you reset your security question if you dont remember the email with it?

I wanna reset my security questions but I don't remember the email with it because its not the same email as my apple id. Could someone please help me

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

TS2446 How can Ichange my security questions when I have forgotten the answers to the original security questions?

I wish to make a purchase through itunes but have been blocked because I cannot remember the answers to my security questions. How can I make a purchase and is there a way to reset these security questions when I don't know the answer to the original question? ... well maybe I do but can remember exactly what I answered to these questions

Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(75671)

HT5312 I dont get an option to reset my security questions and I cant remember the correct answers. How can I have security questions reset?

This is actually for my mothers account. She has tried to use itunes for her new phone but is unable to login. We want to change her password which I think we can manage but the major problem is she cant remember the answers to her secret questions. We called apple support who helped to reset her password but we really need to change her questions also. We dont seem the get the option to change them if we dont know the answers to the existing questions.

Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

HT5312 how to reset my security question as I cannot remember any ?

Hi,
I want to change my security question as I cannot recall them but when I am log in I cannot reset them unless I know them !!!!!!!!!!!
how can I do reset them in a simple way ?
Thanks
David

If you mean that you aren't getting the reset link on your account, as described on the HT5312 page th that you posted from, then that will only show if you have a rescue email address on your account
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

HT5622 how to reset your security questions. when you don,t   remember   your the answers to the questions

i cant remember the answers to the security questions how do i reset the answer

The Three Best Alternatives for Security Questions and Rescue Mail
     If you do not have success with one, then try another:
        1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        2. Call Apple Support in your country: Customer Service: Contact Apple support.
        3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT1918 How do I change my security questions, when I cannot remember old ones?

How do I change my security questions? I do not know old security question answers.

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

HT1918 How to reset security questions when i have lost the old answers?

Well i have not really lost my answers i have forgot please help

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

I can not remember my security answers to the questions, i am wanting to buy some music but it keeps asking for security questions when i cannot remember! What do i do?

I want to buy new music off itunes website on my Ipad, i know my email and password, after i have typed them in it asks me for a security questionaire. However i do not remeber the answers, how am i meant to download music as this is stopping me from doing it. I really need help as it is really annoying me! Thank you.

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(96967)

How to upload data using utl_file when you dont know the exact file name

Hi
i want to upload data from a flat file to a table.
i dont know the exact file name. i want to make a search for filename. like i want to make a search on file (say test*) which will give me all the files with test.
i want to upload data using these files.
how can i do this by using UTL_FILE.
Regards
Manish

Thank you very much.
Thing is previously we are using sqlloader and shell script for loading the data.
now i am creating a procedure (if possible without parameters).
Is there any other way i can do that.
can i make a wild card search using utl_file.
Thanks n Regards
Manish

HT201363 I need to change my Security Questions, as I cannot remember the answers to them, At all.

How can I change them? I have tried calling them, I have tried things that are already listed on Google for it, And the website, But it just doesn't help. Can someone please help me?

Click here and fill out the form.
(93139)

How canI set security questions when it will not recognize my answers?

How can I reset security questions when it will not recognize my answers?

1. See my User Tip for some help: Some Solutions for Resetting
    Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for
        support and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

HT5318 How to get past security questions when you cannot remember the exact answers needed.?

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