HT5318 the iTunes 10.6.3 will not download on my windows 7 computer. it will try to go to itunes store but not not succeed. what is wrong?
the itunes 10.6.3 willl not download on my windows 7 computer. it just goes to itune store and nothing happens
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US
Similar Messages
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how can i fix this problem?
Hi hannah698,
If you are having issues accessing or making a purchase from the iTunes Store with an unknown error (45054), you may find the troubleshooting steps outlined in the following articles helpful:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Regards,
- Brenden -
why when i want to download a free app from app store it asks for my apple id and when i give my apple id it then says "this apple id has not yet been used in the itunes store". i dont even know what that means and it will this happen everytime?
If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534 -
I have remaining credit at the iTunes Store, but will not let me use without entering 'your Gift Card or Download Code' which, of course, was thrown away months ago, when I first put the code in! Originally it was put into my computer, now I'm trying to redeem on my iPhone. Anybody have any ideas....I mean it IS my money! Thanks Ruthie
What you are saying does not make sense. You redeem a card once, that's it. It doesn't matter what device you are using, as long as it's using the same account, you will get the reminder of your store credits.
Could you give more details now? -
42404 error after downloading itunes (20+ times!) can access the itunes store but can't do any downloads... itunes support has not offered any valid suggestions
This is EXACTLY what happened to me and many others. Tech support returned most of my money but not all of it. Figure that one out! It is clear no music is downloaded (or in queue), it is clear an unknown error message is produced, and it is clear we, the consumer, are still being charged anyway. Will Apple require a credit card from its customers and alienate those that do not wish to use a credit card? Will Apple insult its customers and make silly suggestions such as 'Use an iTunes gift card' in much the same way a forum moderator has already recommended?
I have an idea: Acknowledge the problem publicly (via email, for example) and fix it in a future update. Customers will be more understanding if they know there is a temporary problem and Apple is working hard to fix it. Oh, and return our money, please!
Windows XP Pro
Windows XP Pro -
Not all of my perviously purchaced songs are showing up on itunes purchaced link on my account. It show that I have already purchaced them in the itune store, but i have no way of downloading them back into my library.
If they aren't showing in the Purchased tab in the iTunes store app (and the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes) for redownloading then have you checked to see if they are hidden : http://support.apple.com/kb/HT4919 ?
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I bought 20 new songs in the ITunes store but they are not in my IPOD after synching?
I bought 20 new songs in the ITunes store but they are not in my IPOD after synching?
I'm having this same problem and can't find a solution that works in the apple support community. What's frustrating is that this used to work seamlessly with Windows. Then I bought a macbook pro and upgraded to OS X Mavericks and a lot of stuff broke.
I'll call apple in the morning. -
How do I download previously purchased albums from iTunes when the album has either disappeared from my computer or the tunes are not playable? The albums show as purchased on the iTunes store, but not available to download to my authorized device. I also have albums that appear in my library, but are not able to be added to my iPod from my computer
When you download something from the iCloud, it is a brand new licensed copy. Your iCloud account just contains a notation that you have this app. It isn't storing an actual copy of the app from your Mac.
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I downloaded a song that I purchased from the ITunes store, but the song does not play properly. How can I re-download the same song without having to purchase it a second time?
I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
Logo shows up in the Itunes store, but does not show up when it downloads
Here is my feed: http://thechristaylorshow.libsyn.com/rss
My show logo shows up in the itunes store, but it does not show up after i download it on my itunes.
What should I do? All help is quite appreciatedI checked the top episode in your feed, and it does not have an image embedded in it as is necessary to have it display when subscribing. The method for doing this using iTunes is described here:
http://homepage.mac.com/rfwilmut/notes/faq.html#coverart -
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SOME MUSIC IS SHOWING AS PURCHASED IN THE ITUNES STORE BUT HAS NOT PORTED ACROSS VIA ICLOUD INTO MY MUSIC LIBRARY. CAN ANYONE HELP
Hello stuartfromwillenhall,
Thanks for using Apple Support Communities.
It appears that you want to download some previous purchases from iTunes. To download these items please see the directions in the article below.
Download past purchases
Cheers,
Alex H. -
I recently downloaded music from the iTunes store but it doesn't play on my iPod
I recently downloaded music through the iTunes store and synched it manually to my iPod nano (5th generation) and while it shows up on my iPod when I scroll through my list of artists/songs/albums it will not play any sound if selected and will not play through at all. At the very best all it will do is skip ahead 1 to 2 songs. What do I need to do?
I think it's also worth noting that the songs work on my other devices (laptop and iPad mini) absolutely fine with zero issues.I had some time finally figuring why I could buy and download from the Itunes store, but could not load it on my IPOD. What finally worked was plugging my IPOD in to the computer, as I would when "syncing", and, after loading, it would show my device in the side bar. You have to go to VIEW in the top Tool Bar and click on SHOW SIDE BAR in the drop down menu. "SUMMARY' tab, on top, is what I clicked on to show an option of restoring my IPOD to the factory defaults. It erases everything on the IPOD, but gives an option of AUTOFILL afterwards, which it does from the computer. This is one solution of many you could try. Good luck.
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on my computer there are two different accounts for the itunes store but my brothers account keeps syncing in on my iphone instead of my own account how do i get his account off of my phone and add my own back?
Not a good idead to share IDs
Read http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
Read Sharing an Apple ID with your Family
Does your father have a recent backup of his phone? If so restore his phone from that. Please not that everythign created on th ephone since the backup was made will be lost -
I tried buying an album off of the iTunes Store but I didn't know the security question answers. I reached the limit for the amount of answers and now it disabled my account from buying for 8 hours but I want the album by tonight! Can anyone help?!
If you've disabled your account for 8 hours then you will need to wait until the 8 hours have completed.
When the 8 hours are up, then if you have a rescue email address (which is not the same thing as an alternate email address) on your account then you should get a reset link on your account : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620 -
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I upgraded my iphone 5 to IOS 7 and it will not recognise my previously OK bt home hub connection. If I go to an allternative, BT WiFI it connects but will not allow me to access anything on the web or any applications needing web access. Any way round this or can I revert back to IOS 6?
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When I have done this, all I did was network the two machines and copy the contents of the iTunes folder to the other machine, and that's it.
My understanding (which may not be 100% correct) is that the one file that is absolutely necessary is iTunes Library, and that the XML file is actually a copy auto-generated from the iTunes Library, appearing in a different format only for non-iTunes apps that take advantage of the iTunes Library data.
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