HT5330 My icloud account on my macbook has stuck with the wrong info for incoming mail and I cannot change the info. Somehow the "box" is locked. Any suggestions ?

having problems receiving mail via iCloud.
I cannot revise the setting in Mail for mail from the incoming server
the "box" is jammed and wont let me alter the details.
reluctant to delete the icloud mail box and start again if it's going to delete everything I have already
Any suggestions?
Thanks

The box has never been locked before and now displays a different name to that suggested by Apple for iCloud.
There is obviosly something going on at iCloud as there seem to be large numbers of iCloud users having the same problem....
Works OK with the iphone but not the Macbook !!

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http://support.apple.com/kb/HT1918
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Mattreichenbach is probably on the right track here with a reset of settings. I think I've determined the issue has to do with cached account information and inconsistencies for the account name. This seems to crop up when I've changed my password and it hasn't propagated fully to all the servers, devices, certificates, etc.
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HT5330 My icloud account on my macbook has stuck with the wrong info for incoming mail and I cannot change the info. Somehow the "box" is locked. Any suggestions ?

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