HT5361 mail app that came with my mac book pro won't open

the mail app that came with my mac book pro wont open

Go to your User's Library folder. **
Scroll to Containers
Drag the com.apple.mail folder to the Desktop
Scroll to Mail folder.
Select the V2 > MailData folder.
Delete any files in MailData with envelope in the name. (should be 3)
Log out under the Apple in the Menu bar.
Log in
When you open Mail it will re-index your files.
**Show Library Folder:
Select the Finder in the Dock. Under Go in the Menu bar > hold down the Option key and you’ll see the Library.

Similar Messages

  • TS2834 I've been using the mail app that came with my Mac for over a year. Out of the blue, it will not open and keeps saying "Mail cannot open because of a problem" and something about not being compatible ??? Help! I miss my mail

    I've been using the mail app that came with my Mac for over a year. Out of the blue, it will not open and keeps giving me an error like "Mail cannot open because of an error and something about it not being compatible. Please help! I miss my mail

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • HT2471 How do I recover my Mac Book Pro back to the day I purchased it? Will I lose the apps that came with this Mac Book when I recover it?

    How do I recover my Mac Book Pro back to the day I purchased it? Will I lose apps that came with the Mac Book if I recover it?

    Press the command and r keys when turning on your Macbook.  Do not release those keys until you see the apple logo...
    Disk Utility will pop up.....Your choices are to reinstall, you will not lose anything....
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  • IF UPDATES TO APPS THAT CAME WITH OUR MAC ARE FREE, WHY DOES APPLE REQUIRE BILLING INFORMATION TO BE COMPLETED IN THE SCREEN JUST BEFORE ACCESS TO INSTALLING FREE UPDATES???

    IF UPDATES TO APPS THAT CAME WITH OUR MAC ARE FREE, WHY DOES APPLE REQUIRE BILLING INFORMATION TO BE COMPLETED IN THE SCREEN JUST BEFORE ACCESS TO INSTALLING FREE UPDATES???

    It is necessary to confirm your identity as the 'buyer'.  Please do not use all capital letters.  It is not well regarded here and can be tricky to read for some. Thank you.

  • How do i re-install AOL Mail app that came with IOS???

    How do i re-install AOL Mail app that came with IOS??? I was having an issue with it and uninstalled it from phone. It does not appear in list of apps on Itunes. The one in App store is not the same product.

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  • Ipad is asking for a passcode which I never installed. iPad is now disabled. Tried syncing to itunes with my mac book pro, won't sync. How do I fix this?

    ipad is asking for a passcode which I never installed. iPad is now disabled. Tried syncing to itunes with my mac book pro, won't sync. How do I fix this?

    Recovery Mode
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    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
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  • Can I change the Apple ID assigned to the iLife apps that came with the Mac on purchase?

    My wife and I own 3 apple devices. For ease we use one single Apple ID on all devices. Issue occured when my wife purchased the iMAC whilst I was overseas - during the in store set up (not knowing the impact) allowed the shop assistant set up a new Apple ID for her; resulting in the in built iLife apps (such as iPhoto) being associated to that Apple ID. We have since used the original Apple ID for everything on the MAC.
    The problem occurs when app updates for the original iLife Apps are released - I can't update them under our Apple ID.
    Can I delete iPhoto and re-install under our original ID without loosing all our photos - or is there an easier way to change the ID of the Apps?

    If you simply just changed the email associated with that appleid you can just delete and Re-download the apps.
    You can verify  the above step by going to the App Store on device > Updates>Purchased - if you see the app there just delete it from the home screen and redownload from the purchased section
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  • I made a partition for Yosemite. It's the only one I use. I want to delete the other one that came with my mac. It won't let me do it. How do I do it?

    Hello. I made a partition a while back for Yosemite. Now, I have two partitions. The Yosemite one and the other one that I made smaller and changed the name to Erase so that its easier. I need more space on my Yosemite one. How can I Make the Yosemite Partition have all of the memory. I hate that I know I have like 900 gigs lurking around my iMac that I can never use. Please help. Apple....somebody....

    Erase the large partition. Clone the small volume to the large volume. Boot from the large volume. Delete the small volume then extend the large volume to the full size of the disk.
    Drive Erase for Mavericks, Lion/Mountain Lion
    1.  Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button. Select Disk Utility from the main menu and click on the Continue button.
    2. After DU loads select the volume you wish to erase from the left side list. Click on the Erase tab in the DU main window.
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    Clone Yosemite, Mavericks, Lion/Mountain Lion using Restore Option of Disk Utility
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
         1. Select the destination volume from the left side list.
         2. Click on the Restore tab in the DU main window.
         3. Select the destination volume from the left side list and drag it
             to the Destination entry field.
         4. Select the source volume from the left side list and drag it to
             the Source entry field.
         5. Double-check you got it right, then click on the Restore button.
    Destination means the large volume. Source means the small volume.
    When you finish select the Startup Disk from the Apple menu. Set the top volume as your startup volume. Click on the Restart button.

  • Mac Book Pro Won't Open My External Drive

    I have a 200gb external drive. When I plug it into my fire wire 400, the macbook recognizes the drive, but when I try to open it, I get ye olde spinning color wheel that goes on until I turn off the drive. Any ideas?

    First, I will inform you that your nik is inappropriate. Please change it immediately. We're not prudes here on the Apple Discussions, but we do try to maintain a bit of decorum.
    Nevertheless, I will try to help you. There are several possible explanations for the behavior you are seeing. The most likely is that the volume on your external drive has suffered a disk error. Connect the drive and turn it on, then open Disk Utility, select the drive's volume on the left in the "First Aid" pane, and click on "Repair Disk." Let us know what, if any, errors it reports, and if it is able to successfully repair the volume.
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    Disk Utility might "freeze" when attempting to either unmount or repair the drive. In this case, circumstances point to a problem not with the volume, but with communication between your computer and the volume. This could be caused by incompatible firmware on the drive, or bad hardware in the drive. If it is a firmware issue, it can be resolved by downloading and installing updated firmware (if it exists) for the drive. Check the drive manufacturer's website.
    "Bad drive hardware" could be a bad enclosure "bridge" (Firewire to ATA), a bad ATA cable in the enclosure (I've experienced this problem myself in the past), or a bad drive inside the enclosure. Of these three problems, a bad cable would be the easiest to fix. Obviously, fixing it would involve opening the enclosure, but once opened it is a simple matter to replace the existing cable with a new one.
    Follow what instructions I have given, then use the additional info I have given to help you troubleshoot this problem. Good luck, and change that name(!!).
    Scott

  • I purchased my iMac using the same (and only) Apple ID I use to purchase apps. Third-party apps update fine, but the apps that came with my iMac (iPhoto, iMovie, etc) bring up a message saying I have to log in with the account I used to purchase them.

    I used my only Apple ID to purchase my iMac (Intel-based one).  I've never been able to update core apps that came with it.  I can update third party apps I've bought (like Coda), but when I try to update Garage Band, iPhoto, iMovie and so on, a popup message appears saying "You have updates available for other accounts" and "Log in with the account you used to purchase this app in order to update it", or similar (see screenshot above).
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    I've only ever had one Apple ID, so I have no idea what to do.  I went to ask the Genius bar at my local Apple store, and they couldn't help, and insisted that I must have purchased the iMac using a different account, but I definitely didn't.  There are a few posts on non-Apple forums of this happening to other people, so it must be a rare bug.
    I'm a little concerned it may affect my ability to update from Lion to Mountian Lion.  Can anyone help?
    Dan

    Have you done a Disk Repair and a Disk Permissions Repair?
    If that doesn't resolve the problem I would suggest calling customer support about this issue as it is most likely on their (Apple's) end that the problem exists. 

  • I have an optical mouse that came with my Mac Pro plugged into the USB port on the keyboard. After a year of working normally, the trackball all of a sudden stopped scrolling down. It scrolls up just fine, but not down. Any thoughts?

    I have an optical mouse that came with my Mac Pro, the only thing plugged into the USB port on the keyboard. After a year of working normally, the trackball all of a sudden stopped scrolling down. It scrolls up just fine, but not down. Any thoughts?

    Well
    I tried all of the suggestions, sort of. I did not have alcohol wipes, but I did take alcohol and pour some ona white paper towel and then rolled the mouse touch ball aroound and that finally cleared up the problem.  Just inverting it on paper did not do the reick, it needed some help with the alcohol.  Of course the probelm is the debris that gets inside and it really needs to come out.
    This is a huge problem for RIM devices users too.

  • HELP!!! How do I re install some software from the disc that came with my mac? the bundle comes up and it wants to install it all even when I go to customize.

    How do I reinstall some software from the cd that came with my Mac? Have tried to reinstall but when I choose customize it brings up the whole bundle for install. Thank you

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  • If I install Windows on my Mac using Boot Camp, will I be able to use a Windows Keyboard instead of the Keyboard that came with my Mac?

    If I install Windows on my Mac using Boot Camp, will I be able to use a Windows Keyboard instead of the Keyboard that came with my Mac?

    yeah I use a windows keyboard both in OS X and in windows on my imac I pref the split ms type of keyboard over the tiny apple keyboard and I pref the razor mouse so those are my main input sources in both yosemite and windows8.1

  • I have recently reinstalled my mac air with the tiny usb device provided and some of the software/apps which came with the mac is now gone! how do i get it back. thanks.

    i have recently reinstalled my mac air with the tiny usb device provided and some of the software/apps which came with the mac is now gone! how do i get it back. thanks.

    thank you so much ill give it a shot

  • The Apple ID has been changed on my iPad but the apps won't update with the new id and password, including the apps that came with the iPad so I can't delete and reinstall with new Apple ID

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    Correct. An app can only be updated under the Apple ID that was used to orginally acquire the app. If that is a problem you can delete the app and download again under the new userid. If you paid for the app you will have to pay again. Your old Apple ID does not go away so there is no reason to not use it to download the apps.
    You cannot delete the apps that came with IOS. If you want to "hide" the apps simply put the apps into an application folder by dragging one app onto another. You can do this to all the IOS apps.

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