HT5381 can not update my MacBook Pro from 10.6.6 to 10.6.7 through software update and manual installation

I can not update my mac book pro 2.3 GHz Intel core i5 4GB 1333MHZ DDR3 either through software update or manuall installation
Its build 10J3210
thanks

Hi mate
I know even if i tried through software update it stays on 10.6.6
For 10.6.8 i will hv to get updated to 10.6.7 first
i will be happy enough to get on to 10.6.8 atleast as i will be able to get itunes 11 to get my iphone sync with mac
when tried to install downloaded update i got following messege

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After updating my Macbook Pro retina display to os x yosemite 10.10.2, the mause and track pad locks, and do not respond especially when using the Mac for a long period, please help, how can I solve this, I do not like feel like in windows, so I paid

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Hi Buterem,
I'm sorry to hear you are having issues with your MacBook Pro since your recent Yosemite update. I also apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are having intermittent but persistent responsiveness issues with your mouse or trackpad, you may want to try using Activity Monitor to see if these incidents correspond to occupied system resources, especially system memory or CPU. You may find the following article helpful:
How to use Activity Monitor - Apple Support
If the entire system hangs or locks up (for example, if the system clock freezes and stops counting up), you may also be experiencing some variety of Kernel Panic. If that is the case, you may also find this article useful:
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Support
Regards,
- Brenden

I have updated my Macbook Pro from 10.7.5 to 10.9.1 and it keeps on restarting after upgrade. Please help me fix this issue.

Hi All,
I have updated the Macbook Pro from 10.7.5 to 10.9.1 today and once it is done I restarted the system and it keeps on crashing/restarting the system every 2 min.
I have found the below backtrace. Please help me fix this issue.
Anonymous UUID:
C72C8841-51A0-BB21-689C-2AB204820087
Mon Dec 30 23:57:23 2013
panic(cpu 0 caller 0xffffff801da5260f): "a freed zone element has been modified: expected 0xdeadbeefdeadbeef but found 0, bits changed 0xdeadbeefdeadbeef, at offset 8 of 128 in zone: kalloc.128"@/SourceCache/xnu/xnu-2422.1.72/osfmk/kern/zalloc.c:461
Backtrace (CPU 0), Frame : Return Address
0xffffff8096bf3690 : 0xffffff801da22f69
0xffffff8096bf3710 : 0xffffff801da5260f
0xffffff8096bf3770 : 0xffffff801da51d09
0xffffff8096bf3870 : 0xffffff801da2aa2f
0xffffff8096bf38a0 : 0xffffff801dde080d
0xffffff8096bf38e0 : 0xffffff7f9fcada11
0xffffff8096bf3930 : 0xffffff7f9fcae16e
0xffffff8096bf39a0 : 0xffffff7f9fcae523
0xffffff8096bf39d0 : 0xffffff801dc13438
0xffffff8096bf3a00 : 0xffffff801dd83378
0xffffff8096bf3a70 : 0xffffff801dbfd1ae
0xffffff8096bf3ae0 : 0xffffff801dbf437a
0xffffff8096bf3b80 : 0xffffff801dbe5f15
0xffffff8096bf3c30 : 0xffffff801dbe67d2
0xffffff8096bf3f50 : 0xffffff801de3de23
0xffffff8096bf3fb0 : 0xffffff801daf3e06
Kernel Extensions in backtrace:
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib(1.0d1)[E163B7AE-F6E5-328 6-B827-66DB3FE3DB7B]@0xffffff7f9fcac000->0xffffff7f9fcaffff
BSD process name corresponding to current thread: applet
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide:
0x000000001d800000
Kernel text base: 0xffffff801da00000
System model name: MacBookPro7,1 (Mac-F222BEC8)
System uptime in nanoseconds: 172506613860
last loaded kext at 107245362778: com.trendmicro.kext.KERedirect 1.0.0 (addr 0xffffff7f9ff33000, size 24576)
loaded kexts:
com.trendmicro.kext.KERedirect 1.0.0
com.logmein.driver.LogMeInSoundDriver 1.0.0
org.virtualbox.kext.VBoxUSB 3.2.6
org.virtualbox.kext.VBoxDrv 3.2.6
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleHDAHardwareConfigDriver 2.5.3fc1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.11
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.filesystems.autofs 3.0
com.apple.GeForceTesla 8.1.8
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.nvidia.NVDAStartup 8.1.8
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.iokit.IOBluetoothUSBDFU 4.2.0f6
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleUSBOHCI 650.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.kext.triggers 1.0
com.apple.nvidia.classic.NVDANV50HalTesla 8.1.8
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.nvidia.classic.NVDAResmanTesla 8.1.8
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.driver.AppleMCP89RootPortPM 1.11
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.NVSMU 2.2.9
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Unable to gather system configuration information.Model: MacBookPro7,1, BootROM MBP71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f7
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK2555GSXF, 250.06 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N
USB Device: Built-in iSight
USB Device: Internal Memory Card Reader
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: IR Receiver
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus:
Please help me fix this issue.
Thank you,
Nishanth

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

HT1338 How can I upgrade my MacBook Pro from OS X 10.5.8 to most recent Operating System ?

How can I upgrade my MacBook Pro from OS X 10.5.8 to most recent Operating System ?
I just bought a Ipad Air and realized than my MacPro does not support Icloud.

Upgrade Paths to Snow Leopard, Lion, Mountain Lion, or Mavericks
You can upgrade to Mountain Lion or Mavericks from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard — Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service — this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion or Mavericks
To upgrade to Mountain Lion or Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion or Mavericks (Free) from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion — System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
             Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
         7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
         See App Compatibility Table — RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

HT1338 how do i update my macbook pro from 10.5.8 to the latest software? also please let me know what do i have to do to save my files from being deleted when updating? thank you

how do i update my macbook pro from 10.5.8 to the latest software?

First you have to purchase Snow Leopard, 10.6, from the Apple on-line store for $20. Install and on-line software update from the disk version to the last of the line, 10.6.8.
Then determine if you can go to Mountain Lion, http://www.apple.com/osx/specs and if you can go to the App Store and purchase for $20 the download of 10.8.3.
If you cannot go to ML, see if you can go to Lion, 10.7.5, do you have an Intel Core 2 Duo, i3, i5, i7 or Xeon processor at least 2 GB ram and 7 GB free hard drive space. If so you can purchase a download code for Lion from 1-800-MY-APPLE for $20.
If you can use Mountain Lion, skip the Lion step and go directly to ML.

I can not boot my MacBook Pro. How do I get and save the data that is not backed up??

I can not boot my MacBook Pro running on Lion 10.7.4. I pressed control, comment P and R keys and O got to the disk utility, then I tried to repair disk and it can not be repaired. I get a message that tells me to back up as much data as possible ?. But if I can not open the computer how can I save my data??
I have a back up until 2 weeks ago on time machine. but the work of the last 2 weeks is extremely important how can I get it??
If I use m time machine backup do I loose the additional data of the last two weeks!,
Please help.. It's a huge amount of work that I have done and can not loose it

If it were me, I'd get a new hard drive or SSD and put it in an external enclosure. Boot into the recovery partition, format the new drive (not the old one) and install the OS to it. Shut down the Mac, open it up, and swap the drives. You may be able to read your data from the old one externally if you're lucky. If you're very lucky you may be able to use Migration Assistant to move all your stuff to the new drive.
Look at ifixit.com for the exact procedure to get to the drive on your model. If it's a unibody it's pretty simple.
http://www.amazon.com/Sabrent-2-5-Inch-Aluminum-Enclosure-EC-TB4P/dp/B005EIGUD4/ ref=sr_1_3?ie=UTF8&qid=1392154588&sr=8-3&keywords=2.5+enclosure

Now I am in Thailand. Can i buy Refurbished Macbook pro from US appple store?

Excuse me. I am in Thailand. Can i buy Refurbished Macbook pro from US apple store?

The USA web store requires payment in US funds, from a US source, and with a US billing address for the account. And as Limnos mentions, they do not ship internationally - they will only ship to a US street address (no P.O. Boxes so no re-shipper will work either).

Can I buy a MacBook Pro from the United Arab Emirates Store Online and ship it to me in Saudi Arabia by Armax ?

Can I buy a MacBook Pro from the United Arab Emirates Store Online and ship it to me in Saudi Arabia by Armax ?

Fahd Alghazi,
have you tried contacting them directly to see if they would do that?

Can I buy a MacBook Pro from U.S.A's store online with a keyboard English&Arabic? How?

Can I buy a MacBook Pro from U.S.A's store online with a keyboard English&Arabic? How?

That is great!
But the price ismore expensive than the United States.
In the United States's store $2199
In the United Ararb Emarates $2499.73
I can save $300 if I will from United States, but I want the Keyboard English and Arabic.
Can I request that by contact to Apple?

I can't update my macbook pro from lion 10.7 to mavericks

I can't update my macbook pro late 2011 from lion 10.7.5 to mavericks, what I do?

Click here and install it manually.
(113263)

Can't update my macbook pro from 10.7.4 to 10.8.2

Like in topic, i bought my macbook pro retina 15' few days ago, and now i'm trying to update OS to the lastest version but after whole download its complete and i'm going futher to rebooting and instaling there is a massasge thats telling me that computer can't install anything and after this he just rebooting thats all. I was trying to that few times but everytime after download this thing happend.
Sorry for my poor english i hope u'll get everything ^^
Regards Omokade

Hi mate
I know even if i tried through software update it stays on 10.6.6
For 10.6.8 i will hv to get updated to 10.6.7 first
i will be happy enough to get on to 10.6.8 atleast as i will be able to get itunes 11 to get my iphone sync with mac
when tried to install downloaded update i got following messege

Can a Macbook Pro from late 2008 upgrade to the most recent OS software? Or will I have to get a new computer in order to have that? Thanks!

I currently have a Macbook Pro from late 2008 and I'd like to update it to the most current software in order to run newer programs such as Adobe Creative Suite 6. I am not sure if this is even possible but if anyone has any advice or help I would really appreciate it! Thanks!
MacBook Pro

The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...
Next... See if your Mac can run Mountain Lion...
Upgrade to Mountain Lion
With Regard to ML... Check here for compatibility of 3rd party Software you may be using...
http://roaringapps.com/apps:table
You should also consider more RAM... Get the Maximum you can for your Mac...
It is important to get the Correct and Matching RAM
See Here > OWC RAM > http://www.macsales.com

HT1338 Can a Macbook Pro from late 2008 upgrade to the most recent OS software? Or will I have to get a new computer in order to have that? Thanks!

I currently have a Macbook Pro from late 2008 and I'd like to update it to the most current software in order to run newer programs such as Adobe Creative Suite 6. I am not sure if this is even possible but if anyone has any advice or help I would really appreciate it! Thanks!

The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...
Next... See if your Mac can run Mountain Lion...
Upgrade to Mountain Lion
With Regard to ML... Check here for compatibility of 3rd party Software you may be using...
http://roaringapps.com/apps:table
You should also consider more RAM... Get the Maximum you can for your Mac...
It is important to get the Correct and Matching RAM
See Here > OWC RAM > http://www.macsales.com

HT5381 can not update my MacBook Pro from 10.6.6 to 10.6.7 through software update and manual installation

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