HT5395 Help with setting up Messages on Mavericks

When I try to set this up it just sits there with the little spinning icon and does not connect. The information is correct as I have iTunes running, I've signed into here and run iMessage on my iPhone 5 and iPad Air.
Can anyone help?
Thanks,
The Tazman

Hi,
Your Specs list Mavericks (OS X 10.9.0 at this stage)
You have posted in Mountian Lion's area (OS X 10.8.x)
What OS were you using before Upgrading to Mavericks ?
If it was Lion (OS X 10.7.x) then check you have a Serial Number listed
IN the Apple Icon Menu top left use the "About this Mac" item.
Now click twice on the line that tell you the current OS Level.
This will change to the build Number (another way Apple counts the OS versions)  and then to the Serial Number.
In some cases of Repair or Refurbishment the Logic/Mother board has been replaced.
The Service Engineer is then supposed to write back the Serail Number to the new board. (it's a once only thing)
This Serial Number is needed since OS X 10.8.2 was released and this uses the Serial Number to generate a security key.
If it is missing then you need to take the Mac to an Apple Store or Apple Authorised Service Provider (AASP) and have it put on the board.
9:07 pm      Tuesday; December 10, 2013
  iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

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