HT5429 maps on iphone 5 do not display anything

Hi everyone. I recently bought a new iPhone 5 and I have a serious problem with my maps app. It does not display anything I search except the grid lines and pins. please help how can I fix it.  pls send the instructions at [email protected] Thank you in advance.

It is not a good idea to put any kind of personal contact information in such a public forum.
First, close the maps app. Double click the home button.  At the bottom, press and hold any app until a red circle appears on the top of each.  Tap the red circle on the Maps app.  Next, reset the phone:  press and hold the power and home buttons at the same time until the Apple logo appears.  Ignore the red slider if it appears.

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