HT5457 I have an iphone 3Gs, it was on contract from O2 which is now terminated. I have had it unlocked by O2 and have tried updating it to the current software via Itunes. It seems to have gone back to factory settings and not its telling me it cannot ac

Hello
I have an iphone 3Gs, no longer on contract and unlocked by network provider. I've tried updating the software and it has gone back to factory settings, but it's telling me that it cannot activate the phone due to activation server is unavailable. Is there anything I can do to get the phone working again?

Did you get the 'Congratulations. Your iPhone is now unlocked." message?
Was your iPhone hacked or jailbroken prior to the unlock attempt?
Does the app Cydia appear on your iPhone?

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Ipod touch generation 2 ~ I can't send or receive emails from my gmail account. I have gone back to factory settings and updated the device. It will not take my password.

I have not used this Touch iPod for quite some time and thought I would use it for collecting email when I am out. I have wasted a lot of time trying to get this to work and now wonder if the 2nd generation is too old to send and receive email.

I am using imap on all my other devices. I use a Google domain email address. The only divice I have that will not sync is this older generation iTouch. The version without the camera. Model PB528LL. I know my email address is correct and the password works everywhere else.

HT201269 I restored my iphone and now it has gone back to factory settings. How do I transfer all the purachsed items from my itunes back onto the phone?

I restored my iphone and now it has gone back to factory settings. How do I transfer all the purachsed items from my itunes back onto the phone?

Hello whytea4
Check out the articles below and choose the one for your computer to sync media and apps to your iPhone.
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12113
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I downloaded Macfee security and parental control. The settings have gone back to basic settings but if I try to customise the toolbar by add the "home" icon or adding "contact" to bookmarks until I close and when I open they are gone. Any ideas

I downloaded Macfee security and parental control. The settings have gone back to basic settings but if I try to customise the toolbar by add the "home" icon or adding "contact" to bookmarks until I close and when I open they are gone. Any ideas

Make that four.
If you have any commercially advertised/available antivirus software installed on your Mac, completely uninstall this per the instructions on the AV developer's website.
Antivirus software can slow down the normal operation of OS X and can negatively affect OS X performance and operation.
Do you have apps like MacKeeper or any other maintenance apps like CleanMyMac 1 or 2, TuneUpMyMac or anything like these apps, installed on your Mac? These types of apps, while they appear to be helpful, can do too good a job of data "cleanup" causing the potential to do serious data corruption or data deletion and render a perfectly running OS completely dead and useless leaving you with a frozen, non-functional Mac.
Plus, these type of apps aren't really necessary. They really aren't.
There are manual methods to clear off unnecessary data off of your Mac that are safer and you have complete control over your Mac and not just leave a piece of auto cleaning software in charge of clearing off data off of your Mac.
Their potential of causing OS X issues outweighs the implied good and benefits these types of hard drive or memory "cleaning" apps are written to do.
Plus, the software companies that write these apps make it hard to easily uninstall these apps if something DOES go wrong and these apps work in a way where you have no recovery or revert function to return your Mac back to its former, working state in the event something does go wrong.
It is best to never, EVER download and install these types of apps.
The risk to your system and data is too great a risk!
Search the web to learn how to correctly and properly uninstall these kinds of apps.
They all uninstall differently.

My iphone has gone back to factory settings without me touching it? i have lost everything.

My iphone randomly went back to factory settings and everything that i had saved on my phone previously has all gone; what can i do??

Restore from your backup. Follow this by syncing your content back to your phone.

Gone back to factory settings and now sim card not recognised

Please can someone help. My daughter just bought a 3GS from eBay on 02 network. It has been restored back to factory settings but it won't let us do anything. It is also saying no sim card installed when we put it on iTunes. Please help.

Sounds like you bought a hacked/jailbroken phone that was either re-locked to the original carrier or damaged to the point that it will no longer recognize any SIM when you restored it.

I have a generation 3 given to me, have cleared back to factory settings but unable to download my music from itunes, it says it has synced but no music appears

I have followed the instructions to download from iTunes, however iTunes seems to be syncing to an ipod called prior ipod, it says it has synced but no music on ipod. when I try to follow instructions it directs you to summary screen on iTunes on ipod however I cn not find this screen as on iTunes on ipod it just goes into iTunes shop
help?

Does iTunes see the iPod?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod
Backup the iPod to iTunes and restore from backup
iOS: Back up and restore your iOS device with iCloud or iTunes

QUESTIONS: I have an iphone 3gs.just updating to ios5. am at the stage where I chose to restore iphone via itunes. sync seems stuck at step 7 of 7: syncing artwork. Is this necessary and if not how do I get around it?

QUESTIONS: I have an iphone 3gs.just updating to ios5. am at the stage where I chose to restore iphone via itunes. sync seems stuck at step 7 of 7: syncing artwork. Is this necessary and if not how do I get around it?

When I use find file http://www.macupdate.com/app/mac/30073/find-file (which does tend to find files that "Finder" can't), it's not coming up with any other itunes library files that have been modified in the past week, which I know it would have been - unfortunately, I don't have a very recent backup of the hard drive. It would be a few months old so it wouldn't have the complete library on it....any ideas? I'm wondering if restarting the computer might help but have been afraid to do so in case it would make it harder to recover anything...I was looking at this thread https://discussions.apple.com/thread/4211589?start=0&tstart=0 in the hopes that it might have a helpful suggestion but it's definitely a different scenario.

HT4528 I have accidentally restored my phone back to factory settings and lost my contacts, photos, and apps. I have retrieved my apps via itunes but is there any way to reverse this to get my contacts and photos back?

I have accidentally retored my phone back to factory settings and lost my contact list, photos and all. I have retrieved my apps via itunes but is there any way to reverse this so I can get my photos and contact list back?

Some accident with all the steps and warning messages provided.
All contacts on your iPhone should be available on your computer. Not a good idea to depend on an iPhone or any cell phone alone for such important data. Photos/videos in the Camera Roll should be imported by your computer as with any other digital camera.
Contacts and photos/videos in the Camera Roll should be included with your iPhone's backup which should have been created or updated by iTunes as the first step during the restore process - unless you declined the option.
If you declined the option, the data is gone. If not, restore your iPhone again from the backup that was created or updated before the previous restore.

I have a iPhone 5. In usage, it says i have 2.1 gigs used because of photos and camera. I have deleted all my photos via iPhoto and now reset the phone back to factory settings in order to try to solve this problem, to no avail. Help!

I have a iPhone 5. In usage, it says i have 2.1 gigs used because of photos and camera. I have deleted all my photos via iPhoto and now reset the phone back to factory settings in order to try to solve this problem, to no avail. Both iTunes and the phone say that 2.1 gigs are being used, even though the phone now has nothing on it. What is going on?

Yeah it works fine over wifi the problem is when I try to use it over my 3G. It's really stressing me out now.

HT5704 Hi, Two recent updates for my iPhone have caused crashes (down the white lead via iTunes).I have "fixed" but not sure of the cause?

Hi,
Two recent updates for my iPhone have caused crashes (down the white lead) via iTunes.
I have "fixed" but I don't know the cause?
Each time the update does n't complete.
The download does n't happen.
The computer & internet connection are good.
It is as if the Apple server does n't complete?
The phone stays in recovery mode, until you reset and rebuild in iTunes.
All software is up to date, but I can't find the cause
ANY IDEAS?
Regards,
P.
<Email Edited by Host>

No error messages.
It just fails to complete the download, so recovery mode is the next step.
This can be over a period of eight hours or more!
I have so many (original) Apple USB leads that I would n't know if I have been using the same one (if it was faulty).
Does this sound like a "common" problem?

When I plug my iPhone into my computer to sync my iTunes I get a message that says "iTunes cannot read the content of the iPhone" and wants me to restore my phone back to factory settings. Any suggestions so that I don't have to restore?

When I plug my iPhone into my computer to sync my iTunes I get a message that says "iTunes cannot read the content of the iPhone" and wants me to restore my phone back to factory settings. Any suggestions so that I don't have to restore? I have all of my stuff backed up on iCloud but I really don't want to go through the hassle of wiping it clean and putting everything back on.

This is a post from a user named edgar999 and it worked PERFECTLY:
"OK - this is how it works:
In order to backup from iCloud you cannot use iTunes!
Therefore disconnect your device from your computer.
Turn on your device and go to Settings and then go to General.
At the bottom of this submenu there is a buttom "Reset"
If you push that buttom you see 6 different Erase settings to chose from!
Chose "Erase All Content and Settings" because this will wipe everything from your device and will let you restore from iCloud! (I tried the top "Reset All Settings" but that did not let me use iClouds afterwards!)
Once you pushed that buttom your device will be wiped clean and after some time you will see the Device Welcome Screen like on a new device!
After choosing your location you will be asked to setup your WiFi-conection. After you joint to your Wifi you will be given the choice to restore the iPad from a backup from the iCloud. Choosing this backup will prompt you with your apple ID and password.
Restoring from a backup can take some time. The process uses your Wi-Fi connection to download settings, content and data. If you had a lot of content on your device, this can take a while. The restore screen should give you estimates at each stage of the restore process, starting with restoring the settings and then booting into the iPad. When the iPad home screen appears, the device will continue the restore process by downloading all of your applications.
If you are restoring from a backup because you have run into problems with your device that can only be solved by restoring it, you can first choose your latest backup. If you still have problems, you can move on to the next latest backup, repeating the process until (hopefully) the problem is cleared."
THANK YOU edgar999!!!!

TS3694 I have an old iphone 3g. However I dont use it as a phone but as an ipod. Since its the oldest version, I tried updating it to the newest version that all the iphones seem to have. I tried to restore it but now it's stuck on the connect to itunes m

I have an old iphone 2g/3g. However I dont use it as a phone but as an ipod. Since its the oldest version, I tried updating it to the newest version that all the iphones seem to have. I tried to restore it but now it's stuck on the connect to itunes menu. An error appeared with the error #: 1015. What should I do. Getting a new one is not the answer Im looking for. What should I do?

The 3G stops at iOS 4.2.1 does not support abve that level .
Nothing you can do

I have an iphone 3gs. It was jail broken. I reset it back to factory settings and now all I have on the screen is the apple logo.I have hooked the phone up to itunes but nothing is happening.What do i do.Can someone help???/

I have an iphone 3gs. It was jail broken. I reset it back to factory settings and now all i have on the screen is the apple logo.I have hooked the phone upto itunes but nothing is happening. What do i do? Can someone help please???

Sorry, due to the Terms of Use problems with jailbroken devices can't be discussed here.
You can only get help from those people who told you to modify the software, only they know what the jailbreak did to the firmware.

IPod touch second generation. Trying to sync to mac. Have updated itunes and snow leopard. When I plug it in, it is recognized in iphoto, not itunes. ipod is freezing. Have tried several times to set back to factory settings, but computer wont see it

iPod touch second generation. Trying to sync to mac. Have updated itunes and snow leopard. When I plug it in, it is recognized in iphoto, not itunes. ipod is freezing. Have tried several times to set back to factory settings, but computer wont see it

Try here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

HT5457 I have an iphone 3Gs, it was on contract from O2 which is now terminated. I have had it unlocked by O2 and have tried updating it to the current software via Itunes. It seems to have gone back to factory settings and not its telling me it cannot ac

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