HT5457 I tried to update my iPhone 3gs over phone service and now it shows the apple logo like I just turned it on. Then the screen goes black. And it just keeps on repeating. So what do I do?

The Apple logo just flashes on and off and that keeps on repeating what do I do?

Plug it into a computer running iTunes and restore it.

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When I turn on my iPhone 4S the apple logo pops up for a split second then the screen goes black but the phone itselfs boots up just fine???

I tried replacing the screen with no luck. The same thing happened with the new screen. I replaced the backlight coil and the backlight ic and still have the issue. I don't know what else could be the problem. If the battery is completely dead and I plug it in the "charging battery" symbol shows just fine during the entire time it is charging, but as soon as it starts to boot up the apple logo shows for a split second then the screen goes black. The rest of the phone still boots up just fine. I can use SIRI, press the lock button like I'm about to use my phone and slide my thumb across where the "slide to unlock" would normally be and it will make the unlock noise just no picture display. I am pretty tech savvy when it comes to repairs and all of the connections look fine, replaced backlight coil and ic, replaced LCD/digitizer, tried a restore, tried a DFU restore, multiple hard resets, but I am at a loss as to where to go from here. I had dropped the phone and put a minor crack in the screen but the phone worked just fine for a couple months after before this started to happen. The phone is still under apple warranty but apple won't cover it because Apple is stating that it is "caused by the crack in the screen." But being a repair technician I know that is not the case... Good one apple. So I took it upon myself to try to determine the REAL problem. Anyone with a little more knowledge have any ideas? Any suggestions are appreciated!!

Yes, I understand that. But The screen issue is not a result of user damage. The phone was not dropped when the screen got cracked. My daughter was standing in a chair at the table and dropped one of her toys onto the bottom of the phone and cracked it right by the home button. (Nowhere near the LCD/digitizer flex cables, connections, or logic board components) then a few months later my phone had died, I plugged it in, it showed it was charging, then Apple logo disappeared and screen didn't work. AFTER contacting Apple about the issue and them telling me that it "is a result of the very minimal crack to the sheet of glass that has no relation to the LCD or Digitizer and that the warranty does not cover it I had taken it upon myself to change the LCD/digitizer to no avail, as well as backlight ic and backlight coil to no avail. But how do I go about letting Apple know that it is in fact NOT due to the cracked screen nor is it due to the flex cable connections? I can't. So the lady that works the call center phones trying to "convince" me that she knows what she is talking about and "convince" me that it is from the cracked screen I have to take her word because I can't show Apple that its not because of that without paying them $199 to fix the screen in which case they will just send me a new phone rather than fix the faulty hardware under warranty.

Trying to update my iPhone 3Gs. Phone is now stuck with a picture of cd and usb picture on front of phone

It states that it is stuck in recovery mode. I am getting an error message with a code 1603. Could someone please help. Also, is there any way to not lose my personal information? I am not computer savy...please help!

http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
Type 1603 into the search bar at the top of this page by "Support". It will tell you what is going on.
All of your personal information should be on your computer, as you should be syncing regularly.

TS3694 keep geting error code 1015 when trying to update my iphone 3gs any tips to sort it out

keep geting error code 1015 when trying to update my iphone 3gs any tips to sort it out

https://discussions.apple.com/message/19425288#19425288
https://discussions.apple.com/message/18882000#18882000
https://discussions.apple.com/message/18526759#18526759
http://support.apple.com/kb/TS3694?viewlocale=en_US
Errors related to downgrading iOS
The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go toSettings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
There is not much you can do, sorry

I'm trying to update my iphone 3GS to the 4.3.4 version and I am getting the error message "This version of itunes (version 9.1.1) is the current version. How do I update my PHONE and why is an itunes update being confused for my iphone?

I'm trying to update my iphone 3GS to the 4.3.4 version and I am getting the error message "This version of itunes (version 9.1.1) is the current version. How do I update my PHONE and why is an itunes update being confused for my iphone?

You need iTunes 10.0 or greater to update your phone...iTunes isn't confused at all. If you're on a Mac, you'll need OS X 10.5.8 or greater to update iTunes to 10.0 or greater.

I'm getting this problem when trying to update my iphone 3gs it says that the iphone software could not be contacted and I went on youtube got some advise to go into my hard drive to fix the error I have nothing in my host file please help me if you can

I'm getting this problem when trying to update my iphone 3gs it says that the iphone software could not be contacted and I went on youtube got some advise to go into my hard drive to fix the error I have nothing in my host file please help me if you can this is all new to me.

Read this: iOS 4: Updating your device to iOS 5 or later
... oh I think it is a 3gs or a 3
This makes a difference. What does it say in Settings > General > About?

TS3694 hi, I was trying to update my iPhone 3gS but when I turn it on again iTunes send me a message that says error 3194 occurs, please help me!!

hi, I was trying to update my iPhone 3gS but when I turn it on again iTunes send me a message that says error 3194 occurs, please help me!!

If the screen shows a plug going to itunes, then you have no choice, It's in recovery mode. You'll be given the chance to restore from a backup either from itunes or icloud.
I assume when you got the message to update (was this for the ios or update some apps?), that was before the device when dead. At any rate, doing a restore does not change the ios.

In trying to update my iPhone 3Gs from v. 3.13, it apparently downloaded the upgrade, but got stuck during the backup. It backed up for over an hour, and now the green bar in the Backup window is now colorless and is showing no movement. Any suggestions?

In trying to update my iPhone 3Gs from v. 3.13, it apparently downloaded the upgrade, but got stuck during the backup. It backed up for over an hour, and now the green bar in the Backup window is now colorless and is showing no movement. Any suggestions?

In trying to update my iPhone 3Gs from v. 3.13, it apparently downloaded the upgrade, but got stuck during the backup. It backed up for over an hour, and now the green bar in the Backup window is now colorless and is showing no movement. Any suggestions?

I am trying to update my iphone 3Gs for the IOS 5

Please help!
I am trying to update my
IPhone 3GS to the new update ios5 and it has downloaded and its now stuck on the Backing up Iphone bit and its been there since 3:00pm today and still wont go away, I have stopped it once due to thinking the computer had frozen and restarted it and its gone and done the same and now i am going to leave it to go though the night to see if it will be done in the morning, Please please you know how to make this ****ing thing work TELL ME ! lol

are you able to see the apps on the home screen? If so, it's most likely an issue with your carrier
This is also an issue that can appear on devices that have been modified in an unauthorized manner (not judging, just saying)

I have tried to update my iphone 3gs and i need to get ios5 and when i click on check for updates it says that itunes can not be contacted and check my internet connection but i have internet? how else can i get ios5 on my phone?

i have tried to update my iphone 3gs and i need to get ios5 and when i click on check for updates it says that itunes can not be contacted and check my internet connection but i have internet? how else can i get ios5 on my phone?

edit the hosts file on your computer and remove any lines that contain gs.apple.com. Disable your antivirus and firewall.

HT4623 I'm trying to update my iphone 3gs from version 4.2 but under settings-general there is no update link

I'm trying to update my iphone 3gs from version 4.2 but under settings-general there is no update link. This is probably a frequently asked question, so I'm sorry but I'm new to this.

That is only a feature of iOS 5 or later...
You have iOS 4... See Here...
http://support.apple.com/kb/HT4972
OR...
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch

I am trying to update my iphone 3GS software but itunes just says that this is the current version of itunes, it does not see the phone update - anyone know how to get the phone updated?

I am trying to update my iphone 3GS software but itunes just says that this is the current version of itunes, it does not see the phone update - anyone know how to get the phone updated?

Mike
I have done that and it is through pressing that update, which tells me that there is anew version of iphone software, that the prompt comes telling me that this is the current itunes?

HT4623 hi. i was trying to update my iphone 3gs but it was stop and don't let me , cold you pleas help me if is possible

hi. i was trying to update my iphone 3gs but it was stop and don't let me , cold you pleas help me if is possible

What is the exact wording of any error message you received?

TS3694 I tried to update my iphone 3gs from ios 5 to 6 but because of software crash and while restoring with ios 6 it is not activated. Now I degrade it in ios 4 and can not use any app. How can I update this iphone?

I tried to update my iphone 3gs from ios 5 to 6 but because of software crash and while restoring with ios 6 it is not activated. Now I degrade it in ios 4 and can not use any app. How can I update this iphone?

Downgrading the iOS is not supported, and likely has caused the problems you are experiencing.
You'll need to go elsewhere for support.

HT4972 i was trying to update my iphone 3gs ios but in iphone it is saying that iphone could not be activated because the activation server is temporarily unavialable so now what should i do

i was trying to update my iphone 3gs ios but in iphone it is saying that iphone could not be activated because the activation server is temporarily unavialable so now what should i do now plz help mee

usually that means the iPhone was hacked to unlock it from the original carrier

HT5457 I tried to update my iPhone 3gs over phone service and now it shows the apple logo like I just turned it on. Then the screen goes black. And it just keeps on repeating. So what do I do?

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