HT5457 my iphone 3G has frozen while updating it?
my iophone froze when I was updating it
Start by going through the following
http://support.apple.com/kb/TS3281
Similar Messages
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My Iphone4 has frozen while updating on itunes. Shows a itunes icon on the screen with a usb plug with arrow pointing towards itunes icon.
The exact same thing happened me the other night.
Everything is wiped!!
I need my "itunes back-up password" - which not only do i not remember setting, but any password i every used does not work!!
Is there not hints, or way of resetting this if you do not know it?!?? -
My iphone 4 has not been updated since I purchased it a year ago. When I go to settings to click software update as per instructions, the software update is not listed. How & where do I go to update my phone?
ThanksYou'll have to use iTunes on your computer to get your iPhone to the latest version of iOS. From there you'll be able to update directly from the iPhone for future releases.
http://support.apple.com/kb/HT4972
Regards. -
My iPhone 3gs has frozen while doing update 5.0.1 I think it was. All it shows is the iTunes logo and the usb cable on the screen. I will not turn on or off. I have tried reconnecting to iTunes but nothing happens. Have held both buttons for 10 seconds etc and nothing is working! What can I do?
Here are Apple Steps: http://support.apple.com/kb/HT1808
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My iphone 4 has frozen while I held the button down to try and access voice command. Now it will not allow me to slide and unlock. Won't respond to the shut down button on top nor any touch screen commands. The apple logo appears from time to time but mostly it shows my wallpaper and the time. Can you help me out ?
Try resetting your iPhone by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
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My iPhone 4 has frozen in my settings, while I was trying to update to the iOS 7. What should I do?
My iPhone 4 has frozen in my settings, while I was trying to update to the iOS 7. What should I do?
Reset: Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears
The servers are overloaded. There are a hundred million people all trying to download iOS 7 at one time. I would give it some time and try again later -
Since migrating from Windows 7 to Windows 8 and upgrading to iTunes 11, the latter has frozen while syncing my devices, usually while at the “determining apps to sync” stage of the process. If I am attempting to download app updates before attempting to sync, the problem normally occurs at the first “installing app x” stage. In addition, the whole iTunes experience is extremely sluggish and will even freeze while searching for a track. Everything worked fine on Windows 7. So far, I have repaired the program several times and have checked for compatibility issues, but there is no Windows 8 option in the combo box, obtained after right-clicking the icon and selecting Properties/Compatibility. As a result, I am unable to sync my devices. If I uninstall iTunes before re-installing, will this affect my iTunes libraries? Does anyone have any suggestions?
After going by elimination to isolate if the problem was from (1) iTunes app, (2) my computer or (3) my old iPhone 4G, I figured out what my problem was.
1) First I deleted & reinstalled iTunes on my Windows PC without succes, my playlist did not changed on my iPhone.
2) I tested a successful #sync from the iMac at work.
So my conclusion is: The hard drive on my Windows PC is full and that is affecting iTunes SYNC functionalities.
So I'll do a back-up then run a "Clean Install" of my Windows OS, hoping that it will fix my SYNC problems. -
My iPad has frozen while trying to update apps. How do I fix it?
My ipad has frozen while I was updating some apps. How do I fix it?
http://support.apple.com/kb/HT1430
Try restarting. If it doesn't promopt you with the power bar to slide it off, then follow the reset directions also listed on that page. -
HT201401 iphone frozen while updating
iphone frozen while updating. will not turn on. stuck on apple sign. tried restarting
Same problem i Really need help
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help please, my iphone has frozen when updating and now its stuck on the loading screen, i have tried holding the buttons down : didnt work, i have taken the sim out : didnt work.... i really need my phone to be working i dont know what to do.. help please?
http://support.apple.com/kb/TS1538
http://support.apple.com/kb/HT1808 -
after an update my iPhone 4 has frozen with just the apple screen visible. I have tried connecting to iTunes but now iTunes isn't locating my iPhone. I have tried reseting the phone several times and that isn't working. Any ideas?
Try DFU Mode Restore. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power button, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes.
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My phone has frozen while connected to itunes to update to iOS 5.1 what do I do?
Same problem. When updating to 5.1, my phone went into recovery mode. It won't reset or start; it just says that I need to plug it into iTunes. When I plug it in, iTunes says "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." Then, when I try to restore, it makes it through the restoration of the software, but when it gets to the part about restoring the firmware, I get the same message as some of you: "The iPhone "iPhone" could not be restored. An unkown error occured (1)."
I've tried restoring it with a different computer, changing it to DFU mode before restoring, restoring to the specific ipsw by pressing shift+clicking on restore, re-downloading the 5.1 firmware, updating iTunes, restarting the computer, etc., all to no avail. Note: I do not have a jailbroken phone and do not intend to jailbreak it.
Please, if anyone has found any other fixes (other than bringing it to the Genius Bar), please post them.
I have to say that I'm extremely frustrated with Apple. How can a company get away with releasing a software update that harms the hardware of so many customers' products?? -
my iphone 4 has frozen to the screen with the apple logo and progress bar below it just after the ios 7 update, please help
Thaw it out.
Just kidding. Hold the home button and the on/off switch simultaneously, past the prompt to turn off and let go only when you see the Apple logo. This can take ~20 seconds. -
My iPhone 3Gs has frozen and I can't do anything except turn it off by hard boot. When I plug it in, I have the apple icon and that is all. It was at 43 percent battery life when it happened and my Twitter app was giving me problems. Thoughts?
Put it in recovery mode and restore it as described here: http://support.apple.com/kb/ht1808.
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HT4623 my iphone 5 is frozen from updating ios 8.1.1 what do i do
my iphone 5 is frozen from updating ios 8.1.1 what do i do
Hi, davidfromsorrento.
Thank you for visiting Apple Support Communities.
If your device indicates that you need to connect it to iTunes, here is the troubleshooting article that will help you with this.
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/en-us/HT201263
Cheers,
Jason H.
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