HT5463 In my opinion, when the Silence setting is "only when the device is locked", it contradicts the settings you set above, like Manual. Can someone explain how these settings work together?

Can someone explain how these settings work together? Manual seams to contraduct the SILENCE setting at the bottom of the Do Not Disturb page. It's very confusing.

You should have seen information in the support document that you linked from. It used to be with the first version of Do Not Disturb that it would only function when the device was locked. That changed with iOS 7, and not it can be active all of the time. With it on Manual, it is on, but if you have the device "awake" that you can still receive calls/texts, etc. Sort of like you have the phone awake, so it isn't a problem for you to receive things. If you set the settings for Always, this means you can be doing things on the phone and not be disturbed by anything else. Does that make sense?

Similar Messages

Can someone explain how "Hybrid Power" works on the GT70?

I have had my GT70 20C for a couple months now and have yet to see Hybrid Power working once. I have been playing games that are clearly taxing my system to the max (SC Blacklist and Rome 2) but the Hybrid Power monitor always says "OFF".
Am i missing something obvious? I've tried searching the forums and Internet and it seems others are having the same issue, but i'm having trouble tracking down an answer.
It is my understanding that Hybrid Power only kicks in when it needs too, but it doesn't seem to be doing that at all.
Is there a way to force it on?
Can anyone shed some light on how this feature is supposed to work?
cheers,
-deluxxe

same question same computer. Hybrid power is a application but it already runs hidden on your laptop. I always play on my laptop with the charger connected. never on battery. I get about 40-80 frames on ultra on bf3 without the AA or Sync. One day I forgot to check if the outlet was on, and I noticed that my laptop was "struggling" to run the same setting I always run. I quickly checked if I was in "gaming" mode for the G settings and the windows 8 battery settings. I was and started getting worried that something happened to my laptops GPU. I started checking what was running on task manager, using cc cleaner to see and new start-up programs running, checked to see if the disk was in use or if that automatic maintenance was occurring since I have everything always running smooth. nothing was running expect the normal. I then realized that I was running on battery. I remembered that this hybrid energy thing only worked on if you have it plugged in and charging because somewhere I read said that the battery wouldn't be able to "Boost" the gpu or overclock or whatever they want to call it. Running on battery wont boost the gpu because theres not enough watts going in. While charging it will boost the gpu. im not sure wether this is the case that it does overclock the gpu because it clearly says cpu on the hybrid application. And once you go on gaming mode the gigherts gets locked to 3.3 on the cpu speed. its all confusing to me and im still trying to figure it out but all I know for sure is that you will gain a very big boost on ur speed or performance on ur gpu when you have it connected to the charger and charging. I tested it out by unplugging and pluging while play minecraft with a shaders mod(which really takes up a lot of GPU) and bf3 and arma. and yes, when on battery u have to lower ur settings to getting decent frames, while charging or plugged in you get to pretty much maximize your settings. I went from 60 frames on arma3 to 20-30 frames on battery. how sad that you must always be connected to get that good boost and fps. im not sure wether this is a good since only msi does this and it really its overclocking your gpu, or if 770m is always runs that good and msi just saves you battery when gaming on battery. im not sure but if it really is helping out my gaming then that hybrid power is really good becausae that boost in frames is like a never go back type of thing. always game with turbo fan on and plugged in and charging

Please can someone explain how to delete email addresses? I have people who when I type in their name it comes up with the correct email address but then when you hit return to confirm it promptly changes the name to someone else (always the same someone

Please can someone explain how to delete and email address that when typed in brings up one name but when you hit return to confirm it jumps to another name. I can't find them in my contacts list but they do come up when you type the first few letters of a name.
EG If I type xyz and the name of the person comes up, when I press return to confirm that's the one I want then it jumps to [email protected], always the same def address.
I can't fathom it out.
Thanks
Terri

Try this:
Start a new email. In the To address bar, type in xyz like you normally do, press return to confim, and when the address you want to remove shows up in the address bar, move your cursor over the address you want to delete.
A small triangle next to the name will show up. click on it, a drop down menu will open, click Remove from Previous Recipients List. Then do the drop down menu again and Remove Address.
Good luck.

I have just downlaoded the color burst app, can someone explain how to use it?

I have just downlaoded the color burst app, can someone explain how to use it??
There is no help in the app and i can't log onto the smart solutions..it is really frustrating me because it is propably a really simple app...can someone please help???

I posted in this thread an example that illustrates how to use the 3d graph to do surfaces ac lines.
The type of data that you present to the 3d graph depends on which mthod you are using. In general you want to present a set of points that need plotted. These points are defined by taking one value for each of the XYZ and sometimes W arrays.
Explanation:
You want to plot a surface that is defined by four point (X0,Y0,Z0,W0), (X1,Y1,Z1,W1), etc. You can present the values using (4) 2-d arrays each of which have four values at index (o,o), (0,1), (1,0) and (1,1).
Thie first point plotted would be the point that is defined by taking (0,0) from each of the arrays.
So as you can see from the above all of your arrays should be of the same size and dimensions for this to work.
Look at the Example i posted in the other thread and try some small experiments with small data sets before you jump to anything complicated.
I hope that helps,
Ben
Ben Rayner
I am currently active on.. MainStream Preppers
Rayner's Ridge is under construction

Can someone explain how to set up an administrator account so that I can have my phone and my daughters have separate apple ids?

I mistakenly updated to the latest version of iOS and ever since then I can send messages to my daughter and I receive them but she does not. She has an iphone also and her phone is under my apple id also. Someone told me that I could set up an Administrator Account so that she can still be under my account but she has her own ID and that will fix the problem with text/imessages. I can't find anything on the website that explains how to do that. Can someone explain that to me?
Thanks!

I'm still not clear on what you are trying to accomplish. If you have an iPhone and she does as well you should have your own Apple IDs.
If you want to pay for any purchases she makes with her phone as far as apps/music goes than that is what Family sharing is for.
In my case my Wife and I are setup for family sharing. When she purchases music/apps it charges my credit card. This setup also allows me to share my past music/app purchases with her and vice versa.

Can someone explain how data is fed to the usage details screen in My Verizon?

Can someone explain to me how I can view my data usage for a past date today and when I look at the same date a few days from now there will be additional data. Customer support were adamant that the data usage details come directly from my device so I commented that my device must be saving usage and sending it to Verizon arbitrarily to which I was met with silence on the line.
Here's an example - on 4/1 I checked my data usage details for the date of 3/21 and it looked like this:
03/21/12
08:43:00 PM
0.02518
03/21/12
09:17:00 AM
0.01475
03/21/12
07:20:00 AM
0.01730
then on 4/7 when I checked my data usage details for the date 3/21 it looked like this:
03/21/12
11:45:00 PM
1.15382
03/21/12
11:38:00 PM
0.24853
03/21/12
08:43:00 PM
0.02518
03/21/12
07:50:00 PM
1.03191
03/21/12
06:55:00 PM
1.18499
03/21/12
06:10:00 PM
1.03968
03/21/12
09:17:00 AM
0.01475
03/21/12
07:20:00 AM
0.01730
The red rows have been added between 4/1 & 4/7, but where did they come from? This is just one example, it's happening all over my bill and Verizon cannot justify the anomaly and certainly won't consider removing the $40 in overage charges I have this month. Which brings up another question, why doesn't Verizon offer more than 10GB for the mifi? If I want to use more data and am willing to pay for it, I have to go to another provider?

Hi kellieh,
When you had your data overage (and the additional spurious charges), how did Verizon respond to you?
I have just reported a 2x discrepancy between individual device data usage (.89 GB total) and the reported 1.5 GB for my account. They claim it will take 72 hours to get back to me after they research the problem.
What avenues did you pursue to make contact?
I caled 611, then emailed tech support, then sent a private message to Verizon Wireless support.

Can someone explain how Groupware fits into the CRM mobile model?.

Can anyone explain how Groupware fits into the CRM mobile model?.
Also we have the client console on the laptop, but it looks very basic. My understanding is that it's supposed to be able to download sales details before going on the road, is that correct, or have I misunderstood something?.
Jason

Hi Jason,
For Groupware integration try looking at
http://help.sap.com/saphelp_crm50/helpdata/en/74/49af3ab73dc363e10000000a114084/frameset.htm
For Client Console functionality refer to
http://help.sap.com/saphelp_crm50/helpdata/en/9d/a7443bc6054d4ee10000000a11402f/frameset.htm
Regards,
Gervase

Can someone explain how to set the focus to a component

Hello,
What is the best way to ensure that a component gets the focus with code. I have tried requestFocus and requestFocusInWindow and none of them seems to do there work. The frame containing the components that should get the focus is displayed, the component is focusable so that is not the problem. What I found out is that if the component is deep in a nesting of panes (where the top pane is in the frame) is that calling requestFocus or requestFocusInWindow does not give the component where this focus is called on the focus but either the pane that contains it, one of the parent panes of this pane or one of the components in these panes, in almost all cases the component requesting the focus does not get the focus at all. I always have to write a work around in defining a focus listener for all these panes that transfer the focus back to the component that requested the focus originally, I can't believe that this is the way to ensure that a component has the focus via code. I have searched for documentation but found nothing on what requestFocus(inWindow) is actually dooing (a lot about focus traversibility but I don't want to control this, just make sure that a component gets the focus).
Again I'm pretty sure that the toplevel window is activated and that the component that requested the focus is focusable (I had created a derived version of the DefaultFocusManager that showed who has focus). Personally I think (and I'm not alone if you do a search in this forum on focus management) that there is either a big problem in the documentation of focus management or that it is still not possible to even try to set the focus on a component in a easy way.
Marc

Hello,
thanks for your reply, here is some example code that illustrates the problem I have (the actual code is to big to show here, which is the raison why I did not posted it here). The code wil create a frame with a JPanel with a JTextField, a 'New' Jbutton and a 'Delete' Jbutton, a tabbed pane in the center ('New' will create a new JPanel, add it to the tabbed pane and set the focus on it, either by calling RequestFocusInWindow() directly or by calling it via InvokeLater (someone on this forum suggested to use this). I changed also the focusmanager to show the component that has the focus when you type something. To test compile and run the program (either with a call to requesteFocusInWindow directly or indirectly (by changing the comments), on my system I get the following behaviour:
1. requestFocusInWindow called directly
Start program en type, the tabbed pane has the focus
Press New and type something, a button has the focus not the created panel
Press New again and type something, a button has the focus not the created panel
2. requestFocusInWindow be called indirectly
Start program and type, the tabbed pane has the focus
Press New and type, the created panel has the focus (I thought at one moment that I had found the solution there, but alas ...)
Press New again and type something, a button has again the focus.
Note that with my real program it is not always a button that will have the focus, sometimes it is a combobox or a TextField (I tried to get this with the example code (the JTextField) but did not succeed.
Hopes this clarify the problem a little bid, what I want is when the window is visible to set focus on newly created panes (or in the real program on the panel that is selected via the tabbed pane or via a key combination to shift the focus between the panels) but requestFocusInWindow seems to behave unpredicatable. I can't imagine that what I see is a bug so I must make some assumptions which are not valid but I don't see them, btw listening on the WindowListener is I think not the solution because the frame is already displayed when I want to set the focus and I do not use a modal dialog box.
The example code follows here
Marc
* Main.java
* Created on December 21, 2004, 8:58 AM
package testfocus;
import javax.swing.*;
import java.awt.*;
import java.awt.event.*;
* @author marc
public class Main
static int counter;
/** Creates a new instance of Main */
public Main()
* @param args the command line arguments
public static void main(String[] args)
JFrame frm=new JFrame();
JPanel content=new JPanel();
frm.setContentPane(content);
final JTabbedPane paneContainer=new JTabbedPane();
JPanel bar=new JPanel();
JButton create=new JButton(new AbstractAction("New")
public void actionPerformed(ActionEvent ev)
counter++;
final JPanel pnl=new JPanel();
pnl.setName("test"+counter);
paneContainer.add(pnl);
pnl.setFocusable(true);
pnl.requestFocusInWindow();
/* Either use this or the previous line
SwingUtilities.invokeLater(new Runnable()
public void run()
pnl.requestFocusInWindow();
JButton delete=new JButton(new AbstractAction("Delete")
public void actionPerformed(ActionEvent ev)
int i=paneContainer.getComponentCount()-1;
if (i>=0)
paneContainer.remove(i);
JTextField dummy=new JTextField("Test");
bar.add(dummy);
bar.add(create);
bar.add(delete);
content.setLayout(new BorderLayout());
content.add(bar,BorderLayout.SOUTH);
content.add(paneContainer,BorderLayout.CENTER);
frm.setSize(300,400);
FocusManager.setCurrentManager(new DefaultFocusManager()
public void processKeyEvent(Component component,KeyEvent ev)
System.out.println("Focus owner"+getFocusOwner());
super.processKeyEvent(component,ev);
frm.setVisible(true);
}

Please can someone explain how to retrieve deleted text, I was clearing old text when one came through at the same time so was also deleted.

Can someone please tell me how to retrieve deleted text. i was clearing old texts when a new one came through at the same time and was deleted also. My last update was iOS 8.1.2

You restore from a backup that was created after the text was received but before it was deleted.
But if you literally deleted it right after it came in, then it's not recoverable. Have the other person resend the text.

Can someone explain why one code works and the other one doesn't?

Hi,
I have been doing a little work with XML today and I wrote the following code which did not function properly. In short, it was as if there were elements in the NodeList that disappeared after the initial call to NodeList.getElementsByTagName("span"); The code completely drops through the for loop when I make a call to getTextContent, even though it is not a controlling variable and it does not throw an exception! I'm befuddled. The second portion of code works. For what it is worth, tidy is the HTML cleaner that's been ported to java (JTidy) and parseDOM(InputStream, OutputStream) is supposed to return a Document, which it does! So why I have to call a DocumentBuilderFactory and then get a DocumentBuilder is beyond me. If I don't call Node.getTextContent() the list is processed properly and calls to toString() indicate that the class nodes are in the list! Any help would be appreciated!
import com.boeing.ict.pdemo.io.NullOutputStream;
import java.io.File;
import java.io.FileInputStream;
import java.io.IOException;
import java.io.InputStream;
import java.io.PrintWriter;
import java.util.Properties;
import org.w3c.dom.Document;
import org.w3c.dom.NodeList;
import org.w3c.tidy.Tidy;
public class HTMLDocumentProcessor {
 // class fields
 private Properties tidyProperties = null;
 private final String tidyConfigFile =
 "com/boeing/ict/pdemo/resources/TidyConfiguration.properties";
 * Creates a new instance of HTMLDocumentProcessor
 public HTMLDocumentProcessor() {
 initComponents();
 private void initComponents() {
 try {
 tidyProperties = new Properties();
 tidyProperties.load(ClassLoader.getSystemResourceAsStream(tidyConfigFile));
 } catch (IOException ignore) {
 public Document cleanPage(InputStream docStream) throws IOException {
 Document doc = null;
 NullOutputStream nos = new NullOutputStream(); // A NullOutputStream is
 // is used to keep all the
 // error output from printing
 // check to see if we were successful at loading properties
 if (tidyProperties.isEmpty()) {
 System.err.println("Unable to load configuration file for Tidy");
 System.err.println("Proceeding with default configuration");
 Tidy tidy = new Tidy();
 // set some local, non-destructive settings
 tidy.setQuiet(true);
 tidy.setErrout(new PrintWriter(nos));
 tidy.setConfigurationFromProps(tidyProperties);
 doc = tidy.parseDOM(docStream, nos);
 // assuming everything has gone ok, we return the root element
 return doc;
 public static void main(String[] args) {
 try {
 String fileName = "C:/tmp/metars-search.htm";
 File htmlFile = new File(fileName);
 if (!htmlFile.exists()) {
 System.err.println("File : " + fileName + " does not exist for reading");
 System.exit(0);
 FileInputStream fis = new FileInputStream(htmlFile);
 HTMLDocumentProcessor processor = new HTMLDocumentProcessor();
 Document doc = processor.cleanPage(fis);
 if (doc == null) {
 System.out.println("cleanPage(InputStream) returned null Document");
 System.exit(0);
 NodeList spanTags = doc.getElementsByTagName("span");
 int numSpanTags = spanTags.getLength();
 System.out.println("Number of tags = " + numSpanTags);
 for (int i = 0; i < numSpanTags; i++) { // Loop falls through here!
 System.out.println("Span tag (" + i + ") = " +
 spanTags.item(i).getTextContent());
 } catch (Exception e) {
 e.printStackTrace();
 } finally {
 System.exit(0);
}This segment of code works!
import com.boeing.ict.pdemo.io.NullOutputStream;
import java.io.ByteArrayInputStream;
import java.io.ByteArrayOutputStream;
import java.io.File;
import java.io.FileInputStream;
import java.io.IOException;
import java.io.InputStream;
import java.io.PrintWriter;
import java.util.Properties;
import javax.xml.parsers.DocumentBuilder;
import javax.xml.parsers.DocumentBuilderFactory;
import javax.xml.parsers.ParserConfigurationException;
import org.w3c.dom.Document;
import org.w3c.dom.NodeList;
import org.w3c.tidy.Tidy;
import org.xml.sax.SAXException;
* Class designed to remove specific notam entries from the
* HTML document returned in a request. The document will contain
* either formatted (HTML with CSS) or raw (HTML, pre tags). The
* Formatted HTML will extract the paragraph body information from the
* document in it's formatted state. The raw format will extract data
* as simple lines of text.
* @author John M. Resler (Capt. USAF, Ret.) 
* Class : NotamExtractor 
* Compiler : Sun J2SE version 1.5.0_06 
* Date : June 15, 2006 
* Time : 11:05 AM 
public class HTMLDocumentProcessor {
 // class fields
 private Properties tidyProperties = null;
 private final String tidyConfigFile =
 "com/boeing/ict/pdemo/resources/TidyConfiguration.properties";
 * Creates a new instance of HTMLDocumentProcessor
 public HTMLDocumentProcessor() {
 initComponents();
 private void initComponents() {
 try {
 tidyProperties = new Properties();
 tidyProperties.load(ClassLoader.getSystemResourceAsStream(tidyConfigFile));
 } catch (IOException ignore) {
 public Document cleanPage(InputStream docStream) throws IOException {
 Document doc = null;
 NullOutputStream nos = new NullOutputStream(); // A NullOutputStream is
 // is used to keep all the
 // error output from printing
 ByteArrayOutputStream bos = new ByteArrayOutputStream();
 // check to see if we were successful at loading properties
 if (tidyProperties.isEmpty()) {
 System.err.println("Unable to load configuration file for Tidy");
 System.err.println("Proceeding with default configuration");
 Tidy tidy = new Tidy();
 // set some local, non-destructive settings
 tidy.setQuiet(true);
 tidy.setErrout(new PrintWriter(nos));
 tidy.setConfigurationFromProps(tidyProperties);
 doc = tidy.parseDOM(docStream, bos);
 DocumentBuilderFactory docFactory = DocumentBuilderFactory.newInstance();
 DocumentBuilder docBuilder = null;
 try {
 docBuilder = docFactory.newDocumentBuilder();
 } catch (ParserConfigurationException ex) {
 ex.printStackTrace();
 try {
 doc = docBuilder.parse(new ByteArrayInputStream(bos.toByteArray()));
 } catch (IOException ex) {
 ex.printStackTrace();
 } catch (SAXException ex) {
 ex.printStackTrace();
 // assuming everything has gone ok, we return the root element
 return doc;
 public static void main(String[] args) {
 try {
 String fileName = "C:/tmp/metars-search.htm";
 File htmlFile = new File(fileName);
 if (!htmlFile.exists()) {
 System.err.println("File : " + fileName + " does not exist for reading");
 System.exit(0);
 FileInputStream fis = new FileInputStream(htmlFile);
 HTMLDocumentProcessor processor = new HTMLDocumentProcessor();
 Document doc = processor.cleanPage(fis);
 if (doc == null) {
 System.out.println("cleanPage(InputStream) returned null Document");
 System.exit(0);
 NodeList spanTags = doc.getElementsByTagName("span");
 int numSpanTags = spanTags.getLength();
 for (int i = 0; i < numSpanTags; i++ ) {
 System.out.println(spanTags.item(i).getTextContent().trim());
 } catch (Exception e) {
 e.printStackTrace();
 } finally {
 System.exit(0);
}

Thank you Dr but the following is true:
I placed this code in the for loop before I posted the question :
for (int i = 0; i < numSpanTags; i++) { // Loop falls through here!
 System.out.println("Span tag (" + i + ") = " + spanTags.item(i));
}And I receive 29 (The correct number) of non-null references to objects (Node objects) in the NodeList.
When I replace the exact same for loop with this code :
for (int i = 0; i < numSpanTags; i++) { // Loop falls through here!
 System.out.println("Span tag (" + i + ") = " + spanTags.item(i).getTextContent());
}Nothing prints. This discussion has never been about "clever means to suppress exceptions" it has been precisely about why a loop that has the
exact same references, exact same indices prints one time and doesn't print the other and does not throw an exception. If you can answer
that question then I am interested. I am not interested in pursuing avenues that are incorrect, not understood and most importantly shot from the hip without much thought.

Can someone explain how the -C value drops to the -CL value?

Hi all,
sorry if this question is rather silly but Im trying to understand how the system knows when to change the cache from the -C value to the -CL value in Sybase 12.
The official documentation explains this as
-C = "Sets the initial memory reserved for caching database pages and other database server information".
-CL = "Sets a minimum cache size as a lower limit to dynamic cache resizing".
It also states "This option sets a lower limit to the cache. If -c is specified, and -cl is not specified, then the minimum cache size is set to the initial cache size (the -c setting)".
My question is WHEN and HOW does the system know to drop the amount of Cache from the -C to the -CL values?
Example:
-C 6G -CL 2G
Thanks
David

Hi David,
Two common scenarios where this could happen:
If there is a lack of physical memory available on the host machine, SQL Anywhere will lower it's cache size in response. The processes private working set is checked periodically to make sure the cache is backed by physical memory.
If the sum of all images (dbspaces + temp files + internal overhead) is less the the initial cache size, the database server will run with a cache size sufficient to store this information. In your example of -c 6G -cl 2G, this means that if the sum of all possible data that could be in cache was 1GB, the current cache size would be 2GB (even at startup).
Setting an initial cache size close to the value you expect the cache to be is a good idea, internal structures are initialized at startup based on this value.
Mikel

Can someone explain how to resolve the error "Error al intentar cambiar los módulos"?

I just reinstalled Lightroom 5, but when i run it, it show the message"Error al intentar cambiar los módulos",
Does someone know how to fix that? Thanks!

Error changing modules | Lightroom

I am trying to use an external HD and need to configure it for the MAC. Can someone explain how to configure the HD (Western Digital - My Passport SE)?

Can someone help explain how to add an external HD to the Mac? I have a Western Digital My Passport SE and need to configure if for the MAC and add it to the HD location on my Mac.

Connect the external drive to the Mac. You can do that while the Mac is on, (If the drive is one that has to be plugged into a wall outlet do that too and turn the power on.) If there is a light on the drive it should turn on.
Now double click on the hard drive icon - top left of the screen of your computer. When it opens look for the Applications folder. Double click that. Next look for a folder called Utilities. Double click. In there you will see a file called Disk Utility.app. Double click on that.
You will now see something like this, with two items on the left. The second one is your new drive.
Select it - one click. And click on Erase - one of the buttons at the top, You will see this.
You must select the Format, it's a drop down - the one shown in the image above is best. You can change the name from Untitled if you want. The name can be changed later if you prefer.
At this point look at the bottom right. There is a button there called Erase. Click on it. Then go get yourself a cup of coffee - this will take a few minutes.

Is it possible to switch from the preinstalled iTunesU to the original iTunes on an iPad. If it is can someone explain how to do it?

Is it possible to switch from the preinstalled iTunesU on my iPad to the original iTunes. If it is can someone tell me how, and is this something that commonly happens?

I'm not sure what you are asking. There is no "preinstalled iTunesU" on an iPad. The iTunes app is a portal to the iTunes Store. Use the icons at the bottom of the page to switch to different sections of the store. Use the Music app or the Videos app to access iTunes media you have synced to the iPad.
To learn more, refer to the iPad iOS5 User Guide

Can someone explain how the visit count works? Why would it say I visited a site over 600 times? Anyone know how this counts these visits?

I'm trying to do a detailed log of my computer history. Most of the sites I visited have a visit count of 1, but then I will come across a page that will list 77 or 683 as the visit count. Just wondering if someone can explain how this tracker counts the visits and over what duration of time. Is there a way I can look this up myself?
== This happened ==
Not sure how often

Jneklason wrote:
~snip~
I know this email is confusing and really hard to understand...perhaps now you will know how i've been feeling--lost and confused with all the mis-information, with a hit and miss phone, and out of time with all the 1 1/2 hr to 2 hrs EACH wasted on this issue.
On top of all this, I can't even find out how to file a complaint with anyone higher up than Customer Service.
I hate to tell you this, but you didn't write an email. You wrote a discussion post on the Verizon Wireless Community forum which is a public peer to peer forum. Unfortunately since you didn't mark your post as a question, the VZW reps that roam this community won't ever see your post. Before you re-post it, don't. Duplicate posts get removed from the community.
I see there were several missteps both by the reps and yourself in your post. First you should have insisted on returning the phone within the 14 day return policy period. Second which Samsung Galaxy mini model did you purchase? The S3 mini or the S4 mini? Did you do any research prior to deciding on this device. The reps at that time deflected the easiest course of action, by trying to get you to replace the phone under insurance instead of returning the phone. The Early Edge payment option requires the current phone on the line using the early Edge must be returned to Verizon Wireless. Did you once considered going to a third party site like Swappa to purchase a gently used device for your daughter?

HT5463 In my opinion, when the Silence setting is "only when the device is locked", it contradicts the settings you set above, like Manual. Can someone explain how these settings work together?

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