HT5503 i can not update IOS 7 because I did not update IOS 6 . What can I do ?
i can not update IOS 7 because I did not update IOS 6 . What can I do ?
ruikiki wrote:
i can not update IOS 7 because I did not update IOS 6 .
Not true... You do not need iOS 6 before iOS 7.
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it...
if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
NOTE:
iOS 7 requires iTunes v 11.1 Installed on your computer
iTunes free download from www.itunes.com/download
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Generally, that means the phone has been jailbroken (hacked). You can try restoring it as new using iTunes. Beyond that, there's really nothing we can advise as jailbroken phones can't be supported on these forums.
See also Lawrence's post in this thread:
https://discussions.apple.com/thread/5186252?tstart=0
Best of luck. -
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my itunes library file can not be saved because i dont have enough memory what can i do?
Permissions error. First, launch Disk Utility, select your Volume & then "Repair Permissions".
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After registration of 6 divices/apps I bought two readers. Now I cant not use them because of no free license. What can I do? Adobe does not answer my questions.
Thanks too all the people who responded. . . . (noone)
Got it sorted though. Seems that Apple has issues with multiple apple id's.
Seems i had to somehow remember and use the original id i had when i first bought my 1st iPhone. . . .
Even after that it was extremely hard to get my apps back on my PC.
If anyone else has the same problem. . . .email Apple. Cya. -
I made a purchase in an app. The app closed and I assumed that the purchase did not go through because it did not appear when I reopened the app, so I "re-purchased it". I was charged twice, but only received it once. What can I do?
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom -
Email does not go through because server did not reply
Very recently, I get an error message "email did not go through because server did not reply" when trying to share a photo from iPhoto to email...regular Mail works very well. What's going on here?
Have you changed anything with your email recently like to two step validation or your password or???
in the iPhoto preferences ==> accounts delete your e-mail account and reenter it
OR
IMHO the better solution is to set Apple mail as the email client in the iPhoto preferences
LN -
I just upgraded to firefox 6 and it did not include the add ons. It said that the add ons were out of date. When I try to open yahoo.com I don't have any site to see. I can open chrome browser and IE without any problem. Before this new problem I was having a problem with firefox taking a long time to open. I have no problem with the other browsers.
See:
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I select my photos from iPhoto, go to toolbar, click share and email, photo is uploaded onto email screen and I add photo info and type in my
email address, click send at the bottom of page and it after a minute or two, a pop up appears with the message: your email did not go through
because your server did not reply. Have sent the same photo to my email address with no problem just to doublecheck. Why will it not
send out to other email addresses? Thank you.Go into iPhoto's Accounts preference pane and delete the email account that's there. Now add it back and try again.
A more reliable method is to set Mail as the email Client for iPhoto in iPhoto's General preference pane. The Mail client is more reliable, gives you better access to your Contacts, gives you a sent copy and has photo themes similar to iPhoto's in its stationary section.
OT -
Today when trying to download new songs to my Ipod touch a message popped up stating that my Ipod can not be used because I need to update the software to 10.6.3 and to go www.itunes.com. I cant find where to update my Ipod touch to the version on the website. HELP!!!
I suspect you have a Mac with OSX 10.5.8. If so see:
ios 6 and macosx 10.5 on a pre intel...: Apple Support Communities
Otherwise what OS and version do yo have?
What version of iTunes do you have? -
My cellular network is not working on my iphone 5 after updating to ios 8.1.2 !!
It was working fine on ios 8.1.1 i need help, what can I do?I have this problem too - and it is on a BRAND new iPhone 6 - I have definitively tracked the issue to the moment I upgraded to iOS 8.1.2 - and am beyond frustrated. No fix to tell you about, sorry…but you can read my post here if you are into the whole "misery loves company" thing: iOS 8.1.2 Cellular data problem (Definitive - maybe)
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When trying to update my iPad to version iOS 7.0.04 I keep getting 'Unable to Verify Update' message 'Because I am not connected to the Internet'. I am connected. I have reset iPad, reset Internet connections but to no avail?
Boy sure what you are doing but the current iOS level is 7.1 not 7.0.4.
You cannot update to 7.0.4. -
why does it say itunes can not contact the ipod update server because you are not connected to the internet when i am connected to the internet? i need to update my ipod i even changed the LAN settings and it stilll doesnt work
Have you seen this article?
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
B-rock -
when I try to update Firefox I get a window saying it can't be loaded because I do not have all the necessary permissions. What does this mean and what do I do?
If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox -
I cannot update apps because i do not have iOS what should i do?
I cannot update apps because i do not have iOS what should i do?
You are confusing iCloud storage (the storage plan you purchased) with the space on your iPhone. To update over the air you need space on your iPhone. The 13Gb are available storage space in iCloud. The available space on your iPhone is shown in settings, general, usage.
As modular says, the solution is to update by connecting your iPhone to the computer you normally sync with. -
Ok I’m completely lost here....
I’m running Microsoft Windows XP Home Edition Service Pack 3 (Build 2600), I updated iTunes to 11.0.2.25 and some other updates for windows last night on my laptop. I try connecting to download the iOS 6.1.2 update for my iPhone 4 and my iPhone 5 via iTunes. I am getting this message for both "iTunes could not contact the iPhone software update server because you are not connected to the internet. Make sure your internet connection is active and try again." Everything was fine with connecting prior to running these updates because I downloaded the 6.1 update with no problems when it came out.
What I have done so far with which has made no difference:
Checked my internet connection
Changed my internet connection
Signed out of iTunes and then signed back in
Ran diagnostics via iTunes, comes back with: Network interfaces verified- Internet connection failed- Secure link to iTunes store verified
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-02-20 20:40:48.
Disabled firewall, spy sweeper, virus scanner
start>run>cmd> typed "netsh winsock reset"
Rebooted
Checked the parental controls in iTunes
Start>control panel>internet options>connections tab> lan settings> selected the "automatically detect settings"
Deleted iTunes and reinstalled iTunes
When I would "ping gs.apple.com" it would come back with "request timed out" no matter what internet connection I was on, so I went into the hosts file start>my computer>(C:)>WINDOWS>system32>drivers>ect>HOSTS and added "# 127.0.0.1 gs.apple.com". Now it will ping gs.apple.com just fine but still comes up with the "iTunes could not contact the iPhone software update server because you are not connected to the internet" message in iTunes when i try to download the update.
If anyone can come up with any ideas that I haven’t tried, please let me know. This is keeping me back from updating both of my phones along with if anything should ever happen to them; restores as well.im computer is connected i can go to the apple store through itunes but when i plug my phone in i keep getting that alert... i plugged my phone in to update it after the apple loaded the itunes icon and a usb showed up.
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