HT5509 I am stuck in guided access. Nothing is working as the Apple support says it should. How do I get out?

My daughter' iPad is stuck in Guided Access. How do I get out?

Try resetting the iPad - press and hold the Poewr and Home buttons until the screen goes blank, then release them. The iPad should reboot. Go straight into the Settings app and turn off Guided Access.
~Lyssa

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HT5509 I am stuck in guided access on ios7!! HELP PLEASE!!

I am stuck in guided access on ios7, reboot and lost mode are not getting me out. HELP!

On iPhone 4s hold the circle button and the one on the top of the phone(as if you were taking a screenshot) down for 10-20 sec until the phone shuts off and then proceed to turn it back on. When the phone powers back on you'll still have to put in your code for the lock screen if that's enabled, but after that guided access will be turned off. Took me 45 minutes of pure frustration to figure this crap out being that I didn't even know I ha a GA password or that it would be any different than my lockscreen code. F*ckin rediculous I tell you!!!!!!
But it does work, yw.
OH!!! and when you hold the buttons down it will still give you the messege saying you have to triple-click and enter your code, ignore this and slam those buttons down anyway. They are a decoy. And furthermore, F*CK YOU APPLE. That is all.

HT5624 Just purchased an Ipad, I,m stuck on a page "Conditions" on this page ias a note saying "Send by Email", i cannot get out of this page, how do I get out. Walter

Just purchased an Ipad, I'm stuck on a page "Conditions" on this page it says "Send by email"
. How do I get out of this page. Walter

Reboot the iPad by holding down on the sleep and home buttons at the same time until the Apple logo appears on the screen. It takes about 10 seconds. After you see the logo, you can release the buttons.

All of a sudden, when I click on Firefox in order to access my aol free e-mail, all I get is a screen that says "Google". How do I get out of that screen?

I've never had this problem before. Always when I click on Mozilla Firefox I get the Aol screen asking for my password to get my aol free e-mail. Why am I all of a sudden getting this Google screen which I can see no way to exit from it?

Hi pinks60,
You should take a look at the Knowledge Base article [[How to set the home page]]. Your homepage might have been changed to the default Firefox home page. It sounds like you just want to make webmail.aol.com/ your home page. Just enter that into the address bar and hit enter. Then follow the steps to make that your home page.
If that doesn't work you should look at the article [[Preferences are not saved]].
If you don't see the navigation bar to enter an address or any of the other navigation buttons, take a look at [[Back and forward or other toolbar items are missing]]. That article will show you how to turn on the navigation bar again.
Hopefully this helps!

HT3224 I am new to Mac and started transferring data from my PC to my new Macbook Pro. Connection was lost once I started and now my Pro is stuck on the 'Transferring Information' screen. How do I get out of this screen to attempt the connection again?

II am new to Mac and was trying to transfer data from my PC to my new Macbook Pro. The connection was lost however and now my Pro is stuck on the 'Transferring you nformation' screen. How do I get out of this screen so I can attempt the connection again? Is it safe to force shut down of my Mac and will it still prompt me through all the setup process again?

Welcome to Apple Support Communities
If your Mac and PC are connected by Ethernet, unplug and plug that cable again. If not, you have to turn off the MacBook by holding the Power button.
In the next startup, try to transfer your files again. It's important not to interrupt the transfer process, because in most cases, you will stop it and you won't be able to resume it

Am stuck in the Settings app main page, How do I get out of it?

I have an iPhone 4S and had accidentally deleted my backup. I wents to turn the back up on and am now stuck in the Settings app main screen. How do I get out of it? I've tried tapping the home button and Siri comes up.

Press and release the HOME button once. Do not hold it, or Siri will come up (as you discovered). If that doesn't close Settings reset the phone by holding the HOME and SLEEP buttons until an Apple logo appears (about 10 seconds)

HT5509 My iPod is stuck in guided access mode and I don't know the password???

Some how my son got his iPod stuck in guided access mode and doesn't know the pass code! It does not seem to be the same password to unlock it???

Well this is embarrassing........ third times a charm! Just tried for the third time to reboot and it worked. Yay!

Ios 8.2 stuck on guided access

HELLPPPPP
My iphone 6 ios 8.2 is stuck on guided access.
I couldn't exit during Youtube as the passcode screen kept glitching only showing half of the keypad, so I thought id wait for the time to expire (60 mins)
The time has now expired but I now cant access anything as it saying "Time Expired please triple click......" but i cant do anything.
Ive tried holding Sleep and the home button but it does nothing as the sleep is disabled.

Pressing the Home button quickly three times will turn it off again.
Accessibility Shortcut
Use the Accessibility Shortcut. Press the Home button quickly three times to turn any of these features on or off:
VoiceOver
Invert Colors
Grayscale
Zoom
Switch Control
AssistiveTouch
Guided Access (The shortcut starts Guided Access if it’s already turned on. See Guided Access on page 156.)
copied from page 139 of the user guide iOS8

Ipod stuck on "guided access"

5th generation Ipod touch ios 7.
I do not know how it happened but it suddenly is stuck on "guided access" and it says to circle apps I want disabled. I don't want any apps disabled but I tried what it says and it don't work. It wont turn off, nothing works

Two moons maybe this will help, comes straight out of the manual. If you don't know the passcode try resetting, Press and hold the power and home buttons together, until the Apple logo appears, usually takes about 10 seconds+/-. Then release both buttons. If home page comes up then try Settings>General>Accessibility>Guided Access. Good luck. Cheers.
Guided Access
Guided Access helps an iPod touch user stay focused on a task. Guided Access dedicates iPod touch to a single app, and lets you control app features. Use Guided Access to:
Temporarily restrict iPod touch to a particular app
Disable areas of the screen that aren’t relevant to a task, or areas where an accidental gesture might cause a distraction
Disable the iPod touch hardware buttons Turn on Guided Access. Go to Settings > General > Accessibility > Guided Access, where you can:
Turn Guided Access on or off
Set a passcode that controls the use of Guided Access and prevents someone from leaving a session
Set whether other accessibility shortcuts are available during a session
Start a Guided Access session. Open the app you want to run, then triple-click the Home button. Adjust settings for the session, then click Start.
Disable app controls and areas of the app screen: Circle any part of the screen you want to disable. Use the handles to adjust the area.
Enable the Sleep/Wake or Volume buttons: Tap Options and turn on the buttons.
Ignore all screen touches: Turn off Touch.
Keep iPod touch from switching from portrait to landscape or from responding to any other motions: Turn off Motion. End a Guided Access session. Triple-click the Home button, enter the Guided Access passcode, and tap End.

I am stuck in guided access and I don't remember my password. How do I get out of it without losing all of my picture and apps and such?

I am stuck in guided access and I don't remember my password. How do I get out of it without losing all of my picture and apps and such?

Connect the iPod to its syncing computer and restore via iTunes. If the iPod asks for the passcode and you can't enter the passcode or if you do not have the syncing computer, place the iPod in recovery mode and then restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore

Stuck in guided access

I am stuck in guided access. When I triple click the home button I can select VoiceOver, invert colours, zoom, assistive touch and guided access. Can anyone help me?

Hi shelli7911,
If you are having issues with Guided Access on your iPad, you may find the following article helpful:
End a Guided Access session
Triple-click the Home button.
Enter the Guided Access passcode.
iOS: About Guided Access - Apple Support
Regards,
- Brenden

STUCK IN GUIDED ACCESS ON IPAD. TRIPLE-CLICKING AND FORCER REBOOTS DON'T WORK, THE IPAD JUST UNLOCKS ITSELF AND GOES BACK TO THE APP I WAS IN!!!!!!!!!!!!!

Stuck in Guided Access on iPad. iOS 7!
- Triple-clicking won't work, the Accessibility Options pop-up and I tap Guided Access, it unticks, but no passcode input screen comes up, and the iPad stays in guided access.
- Forced reboots don't work, the iPad just unlocks it self (no lock code) and goes back to the app that I am stuck in, which is Google Chrome.
- Lost Mode is not an option, location services are off.
- When I plug it into my computer, iTunes says that it is locked with a passcode, so I can't back it up.
There seems like no possible way to get out.
Help!?

If you are prepare to wipe your iPad.
FORCE IPAD INTO RECOVERY MODE
1. Hold Sleep/Wake button down and slide to turn off iPad
2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug.
5. Release Home button.
ON COMPUTER
6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
7. Select "Restore iPad"...

IPad stuck on guided access?

I turned on guided access on my iPad, but when I triple click the home button to exit, it nothing shows up but a message saying 'Guided access is enabled. Triple click the home button to exit". How can I fix this? It won't turn off or anything.

You're right sberman, that is how it is SUPPOSED to work but the problem is, Guided Access doesn't always work like it should. I use this for my 11 month old, and in the FIsher Price apps (and some others) once you enable guided access and try triple clicking the home button to end Guided Access, the screen just says "guided access is enabled" – (no kidding!)
Short of whipping the iPad across the room when the iPad is making tinkerbell noises with every gesture from a kid's app and you need to get back to work, you can force reboot the iPad by holding down the home & sleep/wake buttons at the same time for 15 seconds. When the screen goes dark, press the sleep/wake button and the the iPad will reboot and you can use it again.
Hopefully Apple solves this bug. It's potentially a great feature, but this bug really kills it.

Stuck in guided access password keyboard changes into regular

Help,
I'm currently stuck in guided access.
When I try to fill in the password to get out, not the normal password keyboard appears but the regular letter keyboard instead!
I tried fillin in the digids on that keyboard but it still didn't
Thanks in advance,
Mramaa

iOS: About Guided Access
SOS I cannot Exit Guided access: Apple Support Communities
In case i forget my guided access...: Apple Support Communities

Stuck in guided access (Not setup with find my iphone)

I am stuck in Guided access. I have an apple iPad 2, and resetting the iPad does not fix it. Also, "Find my iPhone" is not enabled. I can no longer triple-click the home button to enter a pass-code (The passcode that I do not know). I am so mad!! Please!? Does anyone know how to fix it?

Hello KendraEM,
I can see how that can be frustrating. I would try to do a reset on your iPad by holding the Sleep/wake button and Home button until you see the Apple logo. Let me know if this helps or if you need further assistance.
Restart or reset your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT201559
Regards,
-Norm G.

HT5509 I am stuck in guided access. Nothing is working as the Apple support says it should. How do I get out?

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