HT5527 i am unable to find icloud in my system preferences. What do i do? I don't have time to get to apple until next week and now im going to lose a bunch of data bc i can't update my icloud starage.
i am unable to find icloud in my system preferences. What do i do? I don't have time to get to apple until next week and now im going to lose a bunch of data bc i can't update my icloud starage.
You say you have iOS6: you can perfectly well pay to extend your free storage as an ex-MobileMe subscriber.
If you wish to continue your current storage level, the instructions are here:
http://support.apple.com/kb/HT5527
Scroll down to 'How do I purchase my current plan?' and expand the section applicable to iOS.
Similar Messages
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I don't have iCloud in my system preferences, I am using 10.6.8 how do I see how much storage I am using and how do I purchase more?
You can't check your usage on the iCloud website - you have to do this from the iCloud prefs pane, which you don't have. If you are only using it for email you would have to be storing an awful lot of messages to exceed 5GB. If you are concerned about this you can download some of them to your Mac and off iCloud.
To do this simply create a folder under 'On My Mac', go to the iCloud mailbox, select some of the messages and drag them to the folder you created. Don't try to do too many at once (say more than 100) and allow time for them to download.
If you haven't yet set Mail up to access iCloud, but are simply using the website, you can set it up as detailed here:
Entering iCloud email settings manually in Snow Leopard or Leopard
If you do decide to upgrade, the latest version of iPhoto is only £10.49, though MS Office is more of a problem. But you can go on as you are as long as your Mac holds out - Snow Leopard is a good solid system. -
On the iTunes device menu, I check for updates for my iPod Touch Gen 2 and it says it's up to date at 4.2.1. How can I update it to a newer version?
If you have a 2nd generation iPod, it up to date.
1st Gen up to iOS 3.1.3
2nd Gen up to IOS 4.2.1
3rd Gen up to IOS 5.1.1
4th Gen up to IOS 6 -
I am still on Snow Leopard 10.6.8 and do not have iCloud in my System Preferences. I have registered with iCloud online and backed up my iphone5 last night to my iMac. Where can I find the backup on my iMac?
Below is what comes up when I sign into iCloud - where are all the other applications that I need to backup?
Appreciate any answers to this query?
RachelYour question is unclear. If you're backing up to your iMac, (via iTunes, with cable or WiFi), this has nothing to do with iCloud and the backup is stored on your iMac here:
: ~/Library/Application Support/MobileSync/Backup/ -
HT5622 I can't find icloud on my system preferences?
I cannot find Icloud on my system preferences. How do I get it on my imac MAC osx 10.6.8
You need to upgrade the computer to at least 10.7.2. Open the Mac App Store and try downloading Mavericks. If you get told it's incompatible, choose About this Mac from the Apple menu, check if the computer has at least a Xeon or Core 2 Duo(not Core Duo) CPU and 2GB of RAM, and if it does, click here and order a download code for Lion 10.7.
Back up your data before upgrading. Mac OS X 10.7 and newer don't support PowerPC programs such as versions of Microsoft Office prior to 2008.
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I have updated my mac book pro and am trying to get icloud and the new lion version. The lion version will not download and my biggest problem is finding icloud on my system preference. Can anyone help me?
Welcome to the Apple Support Communities
Connecting your MacBook Pro and your MacBook Air will be the fastest way, but you have to spend money on cables and adapters (also, your MacBook Pro doesn't support Thunderbolt).
As you have a Time Capsule, one thing you can do is to start your MacBook Pro and make a Time Machine backup. Then, turn on your MacBook Air and set it up. Setup Assistant will ask you to restore a backup, so select the option to restore the backup from the Time Capsule and be patient. This can take a lot of time if you have to migrate a lot of files -
I cannot log into systems preferences for icloud on my imac. icloud works on all devices including the imac, but I get the window "You can't sign in at this time" when using system preferences on the imac. I am using mountain lion, but it didn't work on lion either. Help
You may wish to try the following:
1. Sign out of your account
(If you are unable to do this because System Preferences has frozen, Force Quit System Preferences and try again)
2. When prompted, opt to delete, contacts, calendars etc from your Mac.
(You are only deleting this data from your Mac, not from iCloud, the data will be reinstated when you log back in. If you need to check that the data is in iCloud before deleting it go to iCloud.com and check each section for data)
3. Having logged out, check that the iCloud accounts along with their data have disappeared from the Mail, Address Book and iCal Applications.
(If necessary, delete the iCloud accounts from each of these application separately from each Applications Preferences)
4. At this point it may be worth trying to log into iCloud from the System Preferences iCloud settings again, if this works, all well and good, if it doesn't continue to step 5.
5. Open your User Library folder in the Finder. (When in the Finder, go to the Go menu, hold down the option key (alt) and choose Library when it appears in the Go menu)
6. Navigate to Library > Application Support > iCloud and drag the iCloud folder to your desktop. (This action only copies the folder and will provide you with a back up)
7. Select the iCloud folder again in Library > Application Support and drag it to the trash, enter your administrators password when prompted.
8. Restart your computer.
9. You should now be able to enter your ID and Password in system Preferences > iCloud and log into your account. Check the services you wish to use and once you are satisfied it's working as it should, trashh the iCloud folder you copied to your desktop earlier. -
I changed my apple ID email address, and now I can't access my iCloud because it was listed with the previous email address. What can I do?
If the old ID ("email address") is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I have changed my email address and changed my Apple ID. However iCloud on my ipad and an ipad mini still shows my old email address. How can I change my iCloud email address?
Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
I have accidentally deleted my alternate iCloud (email) address. Are there any possibilities to retrieve it back because my iPad is connected to that email address, and now, I can't log out from it on my iPad, because it doesn't exist.
I have alternate icloud email attached to my iPad and I accidentally delete it from appleid.apple.com. And now I can't log out that iCloud account because it doesn't exist and it can't recognize my password.If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
I downloaded a movie from iTunes on my iPhone 4S, went out of the wifi zone and now my movie is no where to be found. I can't find it on my iPhone, Mac or iPad. Where is it?
Sounds like the movie didn't finish downloading before the Wi-Fi signal dropping ...
Try re downloading. You won't be charged again.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My MacBook Pro stated that it needed to be updated. I clicked yes to restart the computer and update but when it restarted it stays on the gray screen with the apple logo and then pops up, stating "unable to find driver for this platform." What do I do?
Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with networks that require any kind of authentication other than a WPA or WPA2 Personal password.
When the Mac OS X Utilities screen appears, follow the prompts to reinstall the Mac OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac didn’t ship with Lion, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.
Don't install the Thunderbolt update -- it's defective. -
My iPhone 4S (iOS8) is locked to ex's iCloud account (but to my credit card!). I don't have the password. How can I change it to my new iCloud account?
My phone shows my name plus iCloud old iCloud account. My kids' new iPads show my name plus my new iCloud account. But both accounts show my children as "family" associated with them.
Basically, I need to change the iCloud account on my phone to my new one. But I'm not given that option.
Help and thanks.Hi and thanks. The password on the old iCloud account doesn't work and my ex-husband says he doesn't know what it is -- and that he's not getting emails to reset the password. I tried using the rescue questions and even the birthdate isn't working. I think he's changed it to keep me out, but it's charging my credit card account.
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how can I synch my ipod to a new computer without losing all my content, purchased and my old copied albums?
My PC and backup died in the same week and now I am told I could lose all my content if I synch?
I have new purchases on my new laptop but too paranoid to synch the ipod incase I lose the thousands of tunes I copied over from my old collections.See these 2 Links...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991 -
Can I update my icloud account from my pc
Can I update my icloud account from my pc
Yes, but you would need to install the iCloud control panel.
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