HT5527 My iCloud account does not show any additional storage beyond the 5GB
My iCloud account manager does not show any storage beyond the standard 5 Gbytes that are free. I supposedly have been granted additional storage according to an email from Apple but where is it?
iMovie on your Mac has nothing to do with iCloud storage. Download and use Find Any File to search for your iMovie project. FAF can search areas that Spotlight can't, like invisible folders, packages and system folders. If there a file with your file name on it anywhere on the hard drive FAF will find it.
Do you have Time Machine enabled backing up to an external HD? This situation is exactly what TM is good at. It makes hourly backups so you can go back to find and restore the missing file. All HDs crash at some time or another and having a good backup strategy is the only protection against that.
Similar Messages
-
PE12 just installed, but Organizer share preference for emailing photos does not show any email preferences except the default Adobe. Have Visa with Windows Mail. Previous PE worked OK. How to resolve?
Please post Photoshop Elements related queries over at
http://forums.adobe.com/community/photoshop_elements -
When I establish a multi-day event on iCloud but do not check the "all-day" box it shows up just fine in iCal as an event that exists on each day along side the other events that occupy those dates. However, when I check the "all-day" box when editing the event (in either calendar) the event completely disappears from the iCal calendar (it shows up across the top of the iCloud calendar in the "all-day eventt" line. On my iPhone, there is no change in appearance (the event shows up on each day).
Anybody have a clue what causes this? Maybe just a "feature" of iCal beta?This is exactly what's happening to me. I've been able to recreate this on a Touch also with OS4. It's not occuring on OS3. I've only been able to recreate the problem on July 30th and August 1st calendar dates for some reason. It may be happening on other dates also but I havn't been able to find any.
To recreate the problem go into day view on the calendar. Go to August 1st and create a calendar entry. Then touch the left arrow to go back a day then touch the right arrow to return to august 1st and your entry is invisible. It's still there because if you go forward a day then go back a day it shows.
I've been using list view only now to avoid missing these invisible entries. -
Why does Group created on Master console does not show any device count mapped on the managed Amp?
Q: Why does Group created on Master console does not show any device count mapped on the managed Amp?
A: When a group is created on master console it will be pushed to all the managed amp which is added with Manage group configuration enabled. The Group pushed to the managed amp will be created as Global group and you can create subscriber groups for the global group to which you will add the device into since we cannot add any devices into global group directly.
Hence there is no device added to the global group, on the master console it does not show any device count for the groups that are created on master console.Laura Quitugua wrote:
Hi,
I have syced my outlook email with my iphone 4s and ipad.
Note that only the email account info (username, login, server) is sync'd.
The actual emails are not sync'd.
Opening an email on one device does nothing on teh other devices. -
I have a new email address. Changed this on my itunes account. On iPhone deleted old icloud account and created new with new email. I have set find my phone to on. When I download music from itunes it no longer goes to icloud an does not show up on my iphone.
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
My icloud does not show any apps on my iPhone, anyone know where they are?
I logged in to icloud to view and clean up my storage and it does not show any apps, any ideas?
What apps were you looking for? The apps you purchased from the App store will not be there, and unless they are iCloud-enabled apps that sync documents and data with iCloud, they don't take any space in your iCloud account.
You may want to read this article, as it explains various options for reducing your iCloud storage: http://support.apple.com/kb/ht4847. -
My icloud account does not sync with my iphone 4S. My contacts do not turn up on icloud and I do have "contacts" turned on in my phone.
Unchecking them won't help, it will only hide them from view. The issue you're running into is that iCloud doesn't sync contacts from non-iCloud accounts like your exchange and Yahoo accounts. In order to sync these with iCloud, you would need to copy them to the iCloud account and then disable contact syncing with these other accounts. (If you didn't disable contacts syncing with these accounts, you would see duplicates of these contacts on your phone -- one from the external account, and one from iCloud.) If you want to do this, do the following:
Go to Settings>iCloud, turn Contacts to Off, choose Delete from My iPhone when prompted (any iCloud contacts will still be in iCloud).
Download the app My Contacts Backup. (If you have more than 500 contacts to transfer from your other accounts you will need the “Pro” version.) Use the app to back up the remaining contacts on your phone (from the other accounts) as a vCard attachment to an email that you send to yourself. Confirm that you have received the email before proceeding to step 3.
Go to Settings>iCloud and turn Contacts back to On.
Go to Settings>Mail,Contacts,Calendars>Default Account (in the Contacts section), and confirm that this is set to iCloud.
Go to Settings>Mail,Contacts,Calendars…tap your Yahoo and your exchange account and turn off contacts syncing with these accounts. This will remove the contacts from these accounts from your phone.
Open the My Contacts Backup email and tap the attachment to import the contacts from these accounts back to your phone, and to iCloud. All your contacts should now be in iCloud and be visible on icloud.com. -
How do i update 10.5.8 if my macbook does not show any software updates?
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
Upgrading from Snow Leopard to Lion or Mountain Lion to Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8, Lion, or Mountain Lion installed. Purchase and download Mavericks (Free) from the App Store. Sign in using your Apple ID. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mavericks- System Requirements
Macs that can be upgraded to OS X Mavericks
1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table — RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply. -
I have a honda civic with USB port which allows play back of my old iPhone 4 and 4s. With the new iPhone 5 the radio shows the phone is conected but does not show any music content. Any Suggestions?
You should be syncing your contacts with an app on your computer or cloud service (iCloud, Gmail, Yahoo, etc), and not relying on a backup. If you haven't been doing this, start now and then restore your old backup. You will then be able to sync the new contacts back into the phone. However, you will lose all messages, etc newer thant the backup.
-
My Library (History/Show All History) does not show ANY History - only Tags & "All Bookmarks". What settings do I need to adjust to have this show. Nothing in the Options/Privacy seems to be relevant in English
Lightning is a problem for you because it hooks into Thunderbird at a low level and you need a version compiled for the platform Thunderbird is running on. So you can't do the preferred solution, which is to put your whole profile in a shared folder and have both instances of Thunderbird reference the same profile. (Ditto for Enigmail). Lightning may become an integral part of Thunderbird in an upcoming release, at which point this limitation due to Lightning should disappear.
And if you can't use a shared profile, you can't set your Lightning, or your Address Book, to share a common set of files. Put another way, the linkage from Thunderbird to its address book files and calendar data is hard-coded, and not exposed where we can adjust it. :-(
The halfway house is to place your mail stores in a shared place, and use the Local Directory setting in each account's settings to connect to it. They don't need to be in the profile; what's more important in your case is that they are in a folder accessible to both operating systems.
Look in your profile; everything under Mail and ImapMail needs to be moved out to a shared folder. Note the entries in Thunderbird under Local Directory before you do this, and reconstruct those pathnames in Thunderbird, but adjusted to suit their new locations.
(You can see here that you need to make many adjustments, one per account, in each instance of Thunderbird, so it's a high-maintenance solution and this is why we don't recommend it when the alternative, moving the whole profile, is possible.)
I share address books and calendars between Thunderbirds on various computers (and my phone and tablet) by syncing to something in the cloud; Google Contacts and Google Calendar are my choices, using gContactSync and CalDav.
Having made the break myself some years ago, I'd recommend you break away from Windows. ;-) -
My photostream in windows 7 PC does not shows any pic. when i click on slide show it start showing me slide shows of pic but when i try to copy files i cant do as no photo is viewd in list mode. This problem has arised since IOS is updated.I reinstalled my icloud and checked if icloud sharing is ON. I can see pic in my photo stream in PC only in slide show mode. While in list mode it shows pics before i actually click on photostream folder. My phone memory is out becose of bunch of photoes. How do i copy my photostream photoes.
Hi all. I can’t tell you how to solve your iCloud 3.x issues. Heck, I don’t think they’re even solvable.
But if you had a previous version of iCloud that was working correctly then I can definitely tell you how to solve the “iCloud Photo Stream is not syncing correctly to my Windows 7 PC” problem. …without even a re-boot.
Log out of iCloud 3.0 and uninstall it.
Open My Computer and then open your C:\ drive. Go to Tools/Folder Options and click on the View tab. Select the “Show hidden…” radio button and click on OK.
Open the Users folder.
Open your user folder
Open ProgramData (previously hidden folder)
Open the Apple folder – not the Apple Computer folder.
Open the Installer Cache folder
In Details view sort on Name
Open the folder for the newest entry for iCloud Control Panel 2.x – probably 2.1.2.8 dated 4/25/2013
Right click on iCloud64.msi and select Install.
When finished, the synching between iCloud and your PC will be back to working perfectly as before the 3.0 fiasco. The pictures will be synched to the same Photostream folder as before the “upgrade”. Now all you need to do is wait until Apple/Microsoft get this thing fixed and working before you try the 3.x upgrade again.
I think the iCloud 3.0 software was written by the same folks who wrote healthcare.gov with the main difference being that healthcare.gov might eventually be made to work.
For those of you who hate to go backwards, think of it as attacking to the rear. Which would you rather have, the frustration of no synching or everything working on an older version?
Good luck… -
Once I send my email on icloud, it does not show up on my mail client or on icloud. How can I retrieve an email sent this way?
SADLY not as i downloaded an upgrad to my original PAGES/
i have in the meantim had to open www.icloud. then from there import the file that i am working on and then check on ipad if it uploaded/ yes it did.
but what a waste of time as it doesn not save any changes done automatically back in the cloud....
i am now downloading the new LION and hope that it will fix the problem
i cant find any other way. I was lead to believe that you wrote, it saved automatically, on to the cloud, you then opened anohter device in anotother country even, and the new file was there, waiting, in its latest version.......
and the same magic was supposed to happen in reverse.
It doesn't/
if i have to open a browser, go to www.icloud....why on earth did they not just leave us an icon to drop it in in that case?
I hope the new lion will help resolve the isssue/
any other ideas> keep em coming...thank you so much. -
my iPhone4 will not turn on or show that is working at all, i have tried to charge it so that the screen will light up but it won't work, when plugged into the computer iTunes does not show any sign it is plugged in, what do i do?
There is a hardware problem. Whether it's worth it to you to have no working phone for 2 months until you can update vs paying for replacement/repair now is a question only you can answer.
-
my itunes in pc fails to secure link with itunes store it shows the process bar it automatically quits the process it also does not shows any on the screen. i am using windows xp service pack 3. what shoul i do?
Diagnostics test
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
ECS G31T-M7
iTunes 10.5.2.11
QuickTime 7.6.9
FairPlay 1.13.37
Apple Application Support 2.1.6
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.97
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0012ABAC07F3CCB0
Current user is an administrator.
The current local date and time is 2011-12-31 14:06:21.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel(R) G33/G31 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {7599FAD1-1BB9-4AC6-80AF-404253DC519E}
Description: Atheros L2 Fast Ethernet 10/100 Base-T Controller - Packet Scheduler Miniport
IP Address: 192.168.1.5
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Dec 31 13:46:09 2011
Lease Expires: Tue Jan 03 13:46:09 2012
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was unsuccessful.
The network connection timed out.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-12-31 14:00:02.
**** Device Connectivity Tests ****
iPodService 10.5.2.11 is currently running.
iTunesHelper 10.5.2.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Connected Device Information:
rawkiss’s iPhone, iPhone 3G running firmware version 4.0
Serial Number: 86931UEAY7H
**** Device Sync Tests ****
Sync tests completed successfully.I have found a fix after doing additional research through this forum. Tech Note #328730 addresses this problem and it works for Photoshop Album 3.2 even though it was written for release 1.0.
Here is a link that will take you directly to the Tech Note:
http://kb.adobe.com/selfservice/viewContent.do?externalId=328730
When using this fix the Tech Note indicates:
"Imported image data and tags are lost when you re-create the My Catalog.psa file, so you need to reimport images and reapply any tags"
however it did retain the captions (at least it did for me). -
IOS 7 Calendar Day View does not show any all-day events ?
Hi,
I realize that iOS 7 Calendar Day View does not show any all-day events.
Is this a bug ?
Any help given is much appreciated.
Thanks and Regards.Mine brings me right up to the current time, or in the case of another day, it takes me to the first appointment of the day.
Maybe you are looking for
-
Is there a way to prevent photos from displaying larger than resolution allows?
When I display a small photo (e.g. 2"x3") on the iMac, the photo is dispalyed that size. However, on the iPad, the photo is enlarged to the full screen size and it is so pixellated that it is garbage. I have been pasting the small photo into a larg
-
Need help restoring iPhone 4s to an older backup file instead of most recent backup
My year old iPhone 4 was stolen a few months ago, bought the new 4s in November, but due to a broken laptop screen i could not restore the new phone to my backup on itunes. Finally had the laptop fixed and I accidentally backed up the 4s, which only
-
Hyperlinks in word documents in chrome on Mac not opening
Hello We have word documents with hyperlinks throughout. We have it set to Use the server default (Open in the browser). For our Mac users, they open fine on the first page in Mozilla but the second page and thereafter they are not clickable. In chro
-
PLEASE HELP!!! Black Screen with white curser at startup...
at startup after grey screen fan turns on and screen turns black with a white curser in the upper left. Then one line of text shows saying something to do with single user mode failed with a bunch of other text. (sorry I didn't write it down) It then
-
Cornerstone LMS - text in left hand corner of screen
Hi, When launching an Adobe Presenter 8.0 file in our Cornerstone LMS the Presenter viewing screen is pushed to the right, and in the top left hand corner the following text appears: Adobe_Presenter Adobe_Presenter_Quiz How do we get the module to l