HT5527 When I go to system preferences (to upgrade Mac OSX) There's no icloud icon. There's a mobileme icon that has an Account Status error. What do I do from here?

When I go to system preferences (to upgrade Mac OSX) There's no icloud icon. There's a mobileme icon that has an Account Status error. What do I do from here?

Note that the method for paying to continue your complimentary storage isn't entirely intuitive:
If you wish to continue your current storage level, the instructions are here:
http://support.apple.com/kb/HT5527
Scroll down to 'How do I purchase my current plan?' and expand the section applicable to your computer or device.

Similar Messages

  • How do i restore systems preferences to a mac osx 10.5.8

    somehow my system pref..app has been removed from my mac..got a new printer and cannot install anything..any suggestions

    Use Pacifist to extract it from your Mac OS X 10.5 DVD and then run the Mac OS X 10.5.8 combo updater.
    (122229)

  • HT2529 This morning Voice Over started running on my computer, but when I go to SYSTEM PREFERENCES/INTERNATIONAL ACCESS the Voice Over option is off, so I turned it on and then off, but it's still on.  What else can I do to make it stop?

    This morning Voice Over started running on my computer when I turned it on.  I did not turn Voice Over.  Could I have hit a combination of keys on the keyboard that accidentally turned it on?  When I went to System Preferences and chose Internation Access it showed that Voice Over was not even on.  I turned it on and turned it off to reset it, and it is still running.  How is this possible, and how to I get rid of it?
    Trumpeter

    I went to System Preferences, Universal Access, and then VoiceOver for the fiftieth time after you said to check VoiceOver Utility to see if I saw anything odd.  On The VoiceOver screen it was actually saying that VoiceOver was on.  All day the VoiceOver option was off, and the computer talked to me everytime I logged in.  I tried turning it on and off and it still talked to me.  Now the VoiceOver option was on, so I turned it off again. Weird! I had tried several combinations of keys again and again as the tech instructed me to do, but we couldn't turn it off, but I have to admit that after my phone went dead I tried everything I could imagine; so maybe in trying to turn the talking off I turned the VoiceOver Option on. Anyway, somewhere along the way it quite talking to me.
    Let me ask you a couple of questions.  When I clicked on VoiceOver Utility, after turning VoiceOver off, the screen message says: Speak the following greeting after login:  Welcome to Mac OSX.  VoiceOver is running. I was assuming that it meant VoiceOver was running.  That is what it is saying right now.   It's not talking to me anymore, but the screen says this whether the VoiceOver icon is on or off.  What is this all about.  Is it telling me that Voice Over is still running when I see this, or what?  After all, even when the OFF icon was chosen the computer still spoke to me when I hit each key upon logging in.  After you read the rest of this you will understand why I am asking if it is still running even though it's not talking to me.
    There is a box that appears and says "Portable Preferences for (Jane Doe) have been detected on (JaneDoe).  Would you like to use them?    Always Use   /  No  /   Yes      What does that mean?
    Last but not least. I was looking around and was clicking on Application, Documents, etc.  When I clicked on Documents, only four things came up even though there are tons of documents on my computer.  All four of them have to do with VoiceOver, and they were labeled as documents.  One of the documents had this in it:
    SCRConfiguration Cursor Tracking KBToVO
    SCRConfiguration Cursor Tracking VOToTXT
    SCRConfiguration Cursor Tracking VOToKB
    I'm not a computer genius, so maybe I just don't know what I'm looking at.  Is it normal for something like this to be found under documents?  All of these were dated today, and the problems started today. I haven't gone to bed yet, so even though it's after midnight it's still the same day to me.  Anyway, none of the documents were dated before this problem started.  On top of that, I have tons of documents on my computer, but when I clicked on Documents, those four are the only ones that showed up.  After trying to decipher the programming language on them, I went to click on Applications and hit Documents again, and all the documents came up.  I scanned the list and didn't see them, but there are so many documents on here that I haven't had time to slowly go over them to see if I missed those four documents somehow. Since then I haven't been able to get just those four to appear by themselves again.
    Now, is it possible that I still have a hacker and he knows through a key logger everything I am communicating to you and the Apple Store,  Maybe he did made a mistake and accidentally caused this problem, and through logging every key I have typed he has learned about his mistake and fixed it.  He could still be key logging me now without me knowing it; or maybe he removed the keylogger, because he know I'm taking it in to the Apple Store and can tell them now exactly what to look for.
    It is either a hacker, or I have a very vivid imagination.  What do you think? 

  • I have an icloud account which I can access via the web but when I go to systems preferences and click on the icloud it sends me to the mobileme closed site?? How do I get it to go to my icloud log in

    I have an icloud account which I can access via the web but when I go to systems preferences and click on the icloud it sends me to the mobileme closed site?? How do I get it to go to my icloud log in?

    You're saying that when you click on the  iCloud preference pane button it sends you to the defunct MMe
    rather than giving you this?
    Is your profile up to date, i.e. are your running 10.7.5?  Make sure you click on the iCloud button and not the MMe button.
    OT

  • I have osx 10.6.8 and have lost the side scroll bars on Safari.  When I go into System Preferences there is NOT an "always" option for displaying Scroll Bar.  How do I get it them to display again?

    When using Safari the scroll bars no longer appear on the right hand side.  When I go into System Preferences the option to Always have the scroll bars displayed is NOT there.  How/Where do I go to get these to show all the time?

    It SHOULD be under the General tab in System Preferences:
    (Note that this is a Mavericks screenshot, but it should be there in Snow Leopard, too, if indeed you're still running 10.6.8 as your profile says)
    Clinton

  • When I go to System Preferences Network "Click the lock to make changes",... it ALWAYS UNLOCKED.   That is even if I have locked it before last shutdown. Should it not stay locked until I unlock it again as administrator?

    When I go to
    System Preferences > Network > "Click the lock to make changes",...
    It is ALWAYS UNLOCKED.
    That is even if I have locked it before the last shutdown.
    Should it not stay locked until I unlock it again as administrator?
    PJ  (Pjflyer)

    From the menu bar, select
     ▹ System Preferences... ▹ Security & Privacy ▹ General
    If there's a closed padlock icon in the lower left corner of the preference pane, click it and authenticate to unlock the settings. Enter your login password when prompted.
    Click the Advanced button and check the box marked Require an administrator password to access locked preferences in the sheet that drops down. Then click OK.

  • When i go onto system preferences the icloud button isnt there how do i get it there so i can setup my mac on find my iphone

    when i go onto system preferences the icloud button isnt there how do i get it there so i can setup my mac on find my iphone

    You have to have 10.7.2 to have the iCloud icon appear.
    You need to upgrade to Lion, via download from the app store, $29 (US).

  • I currently have no sound from my internal speakers. When I go to system preferences, internal speakers is not an option - there is nothing there. What should I do to fix this?

    I don't know what to do - I don't have any sound coming from my internal speakers, and with headphones there is still no sound coming out. When I go into system preferences under sound, there is nothing there - it says 'no output devices'. What should I do?

    MacBook Pro model?
    Hard to suggest a solution without knowing the model.
    The following tips may not apply to latest MacBook Pro 13 inch model.
    Go step by step and test.
    1. System Preference > Sound > Output > Internal Speakers
        Highlight  Internal Speakers / Headphones
        Make sure that Mute is not enabled.
    2.Plug in and  remove the headphone.
        If you see red light in the headphone port, plug the headphone
        in and out of the port 5 or 6 times to flip the microswitch inside.
        Sound output may be stuck in the digital mode.
    3. Reset PRAM.  http://support.apple.com/kb/PH4405
    4. Reset SMC.     http://support.apple.com/kb/HT3964
        Choose the method for:
        "Resetting SMC on portables with a battery you should not remove on your own".
    5. Applications > Utilities > Audio MIDI Setup
        Audio Devices window
        Side Bar
        Click the Built-in Output.
        Under Mute any of the boxes checked? If so, uncheck it.

  • HT204053 When I go into System Preferences there is no icloud icon.

    I have just purchased an Imac and an Ipad and I am trying to set up icloud. When I go to system preferences there is no icloud icon.

    Welcome to the Apple community.
    What operating system is your Mac running. iCloud requires OSX 10.7.2 or better, it sounds as though you are running a previous system.

  • I do not see an icloud icon when I go to system preferences.How can I get the icon so that I can download it?   an I get

    I just bought an ipad and it had icloud and when I attach the ipad to the macbook pro (running lion; up to date) it is not even recognizing that it is attached. I want to put the icloud on the macbook pro because it is not on there.  When I go to system preferences and look for the icon for icloud it is not there.  The instructiions said that you have to go to system preferences and click on the icloud icon and follow the instructions but I show no icon.  Help!

    You are most likely running Snow Leopard or an older version. Did it say what your current software is? If you are upgrading from Snow Leopard (10.6) to Lion (10.7), it needs to be purchased from the Mac App Store.

  • I have a MacBook Pro. When I go to system preference, the external speakers option does not appear in the Input tab. Help?

    I have a MacBook Pro. When I go to system preferences, the external speakers option does not appear on the input tab and, of course, the external speakers do not work. Help?

    When you plug headphones in, or external speakers, where it states "internal speakers", it will rename that "headphones", say. Unless you are running an external sound card.

  • I have a desktop OS X 10.9.5.  I once was able to make an album in iPhoto my screensaver, now I cannot.  When I go to System Preferences Screensaver and attempt to choose photos my IPhotos do not come up as they once did. mjcjane

    I have a desktop OS X 10.9.5.  I once was able to make an album in iPhoto my screensaver, now I cannot.  When I go to System Preferences >Screensaver and attempt to choose photos my IPhotos do not come up as they once did.
    mjcjane

    Are you getting the Source dropdown?

  • My macbook has no sound when i go to system preferences there is a tick on mute and i cant take it off and it also says there is no input device do you know what to do.

    My macbook has no sound when i go to system preferences there is a tick on mute and i cant take it off and it also says there is no input device do you know what to do.

    Might be corruped sound preferences ..
    Type or copy paste the following;
    /Library/Preferences/Audio
    Click Go the move both .plist files from the Audio folder to the Trash.
    com.apple.audioDeviceSettings.pllist
    com.apple.audio.SystemSettings.plist
    Restart your Mac. See if that made a difference ...

  • I received an email from Icloud support that I used 4.8gb of storage out of 5.0 available. When I check on systems preferences, i show only using 228mbs. Please advise?

    I received an email from Icloud support that I used 4.8gb of storage out of 5.0 available. When I check on systems preferences, i show only using 228mbs. Please advise?

    The message probably was sent by mistake. Ignore it, unless you have problems with the iCloud email address

  • I recently used the computer for I player over the TV, but when removing the external speakers the internal speaker appears to have stopped working and when going on to system preferences and sound I am only given the option of digital out put. Help

    I recently used the computer for I player over the TV, but when removing the external speakers the internal speaker appears to have stopped working and when going on to system preferences and sound I am only given the option of digital out put. Help

    Do you see a red light shining in the headphone port?

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