HT5538 Can't activate iMessage on my iPhone 5S phone number

I recently bought an iPhone 5S about two weeks ago and I have been unable to activate iMessage for my phone number on it. I believe I have tried every troubleshoot step without success. When trying to activate iMessage I get several SMS's telling me this number received my message, but it never gets activated. Though it gets activated for my every single email address. I had it activated for my previous iPhone 4. And it's activated on my iPad 2 and MacBook Pro. Any ideas why is this happening on my iPhone 5S?
PD: My sister is also having the same activation issue on her iPhone 5S. This also happens to FaceTime activation
<Personal Information Edited by Host>

Hello there, Gians.
Here's a great Knowledge Base article that offers up a variety of steps for troubleshooting  your issue:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Similar Messages

  • I can not activate imessage in my iphone 4s

    I can not activate imessage in my iphone 4s
    I tried more than once without result
    (ACTIVATION UNSUCCESSFUL)
    turn on iMessage to try again.
    please help me.

    Why don't you describe what happened when you tried to activate Messages? It might help us give you some direction.

  • Hi I can't activate iMessage on my iPhone 4, india

    Hi I have many times to try activate iMessage on iPhone 4 but I can't do it pls help me

    Trouble shooting iMessage activation.

  • ITunes can't seem to detect my iPhone's phone number.

    I recently upgraded to a 4S (don't judge me, I wanted to be able to use all my old peripheries after my i4 got stolen), and it seemed to install just fine. I'm currently transferring music and apps, but when I looked at the iPhone main page, it says Phone Number: n/a (not applicable). Is this a problem with iTunes? With my iPhone itself? Or could it be a carrier issue? The phone itself can make and receive calls and texts - I've been using it all day.
    Any thoughts?

    Is it a standard audio CD?
    Only a standard audio CD will show up in ITunes.

  • HT201441 i bought used ipad now i can't activate it and i lost the phone number of a seller **** no way to activate???

    can anyone help me??????????????????

    Welcome to the Apple community.
    Sorry, unless you can contact the previous owner there is nothing you can do.

  • Since the ios7 update on my iPhone 4S, I can not activate imessaging.

    Since the iOS 7 update, I can not activate iMessages on my iPhone 4S. 

    Hello pughcrew,
    The following article provides steps that can help get Messages activated.
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Cheers,
    Allen

  • I can't activate iMessage

    I can't activate iMessage on my iPhone 4 since upgrading operating systems....help!

    You go to settings >iMessage> then turn  iMessages on > enter your Apple  iTunes ID then your registered. you can only message another ios5 updated phone or iPad. Good luck.

  • Hello. I have an iphone 5s and i can not activate imessage nor facetime. I followed all the steps provided by the apple page and still i can not make it connect. The phone is connected to wifi at all times and has ios 8.

    Hello. I have an iphone 5s and i can not activate imessage nor facetime. I followed all the steps provided by the apple page and still i can not make it connect. The phone is connected to wifi at all times and has ios 8.

    Can you send SMS by using the mobile data network instead of Wi-Fi? I had the same problem setting up my 5s from a backup of my 4s. Only after I sent an SMS via mobile data network, somehow iMessage and FaceTime got activated a couple of minutes later without me doing anything else.
    I even changed my Apple ID password, because at one point I could not log into my account when iMessage asked for my account details.
    If you have difficulty activating FaceTime or iMessage - Apple Support

  • Why can't I activate iMessage on my iPhone

    Why can't i activate iMessage on my iPhone 4S?  All my incoming messages are showing up on my iPad and not my iPhone.

    The following may help: If you get an error when trying to activate iMessage or FaceTime - Apple Support

  • HT201407 how can I activate Imessage on Iphone 4 in Iran?

    how can I activate Imessage on Iphone 4 in Iran?

    You cannot.
    As announced by Apple from the beginning and as stated on their website, SIRI is only on the iphone 4s and the iphone 5

  • I can't activate iMessage on my iPad3. Why do I get a message saying: Unable to contact the iMessage server. Try again."

    I can't activate iMessage on my iPad3; message says: Unable to contact the iMessage server. Try again."
    Settings > iMessage > Enter Apple ID
    I enter the info
    Click "Sign In"
    Prompted for my Apple ID Password again (in a pop up)
    Message appears "iMessage Activation" + "Could not sign in. Please check your network connection and try again."
    OK the message
    I verify Safari can get toethe web & load pages OK
    Back to iMessage in Settings
    Repeat steps 1-4
    Now at iMessage screen where I set how people will message me.  I have my iPhone's number, my email address I use for Apple ID, and my @me email address
    I leave them all checked and I hit "Next"
    "Verifying" with the spinning wheel at the top of the screen...
    Pop up message says: "iMessage Activation" + "Unable to contect the iMessage server. Try again." (this is about the 6th time I've tried this)
    What have I done to try to make it work?:
    Retied as directed by iPad
    Powered iPad off & tried again
    Turned airplane mode on, off, and tried again
    Verified that the iPad DOES have network access by browsing the web with Safari (not using 3G/4G, wifi only)
    Please suggest something...someone.... anyone?

    I can't activate iMessage on my iPad3; message says: Unable to contact the iMessage server. Try again."
    Settings > iMessage > Enter Apple ID
    I enter the info
    Click "Sign In"
    Prompted for my Apple ID Password again (in a pop up)
    Message appears "iMessage Activation" + "Could not sign in. Please check your network connection and try again."
    OK the message
    I verify Safari can get toethe web & load pages OK
    Back to iMessage in Settings
    Repeat steps 1-4
    Now at iMessage screen where I set how people will message me.  I have my iPhone's number, my email address I use for Apple ID, and my @me email address
    I leave them all checked and I hit "Next"
    "Verifying" with the spinning wheel at the top of the screen...
    Pop up message says: "iMessage Activation" + "Unable to contect the iMessage server. Try again." (this is about the 6th time I've tried this)
    What have I done to try to make it work?:
    Retied as directed by iPad
    Powered iPad off & tried again
    Turned airplane mode on, off, and tried again
    Verified that the iPad DOES have network access by browsing the web with Safari (not using 3G/4G, wifi only)
    Please suggest something...someone.... anyone?

  • No possibility to activate iMessages with my iPhone 4

    Hi everibody !
    I have an iPhone 4 !
    I can't activate iMessages on it !!
    When I'm trying I get a message that told me to verify my connection but I'm connected in 3G and Wi-fi.
    I arrived to activate once but only with my email address.
    When I go on the iMessages menu I can't choose my phone numer but only my email address.
    Sometimes the phone number comprtement not even appears and sometimes it appears grey and with no number in it just "my phone number" wriiten !
    I've tried all I find on the apple's site ! I really don't know what else I can try !!
    Could you help me ?
    Excue my english I'm french speaker
    I join screenshots !! Don't pay attention in the fact that my ID is not the same on both pics but I've tried to create a new one thinking it will solve my problem
    Thanks a lot

    Hello Barbara,
    Thank you for the details of the issue you are experiencing with activating iMessage.  I recommend following the steps in this article when you are not able to sign into iMessage on your iPhone:
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • TS4268 I can't activate iMessage and FaceTime

    I can't activate iMessage and FaceTime.

    Whwnevee I try to activate iMessages or FaceTime on my iPhone, I receive incorrect username or password error although I'm sure they're correct. I also set time automatically as recommend by most threads but still the same.

  • How can I install iMessage in my iPhone 4 with 5.0.1 ?

    I installed OS 5.0.1 in my iPhone 4 but didn't get iMessage. I've done the same on my iPad 1 and got it.
    How can I install iMessage in my iPhone 4 with 5.0.1 ?

    It's part of the iOS: Settings>Messages>iMessage>On.

  • I can not activate iMessage in my iPad 3, could some one please help me?

    I can not activate iMessage on my iPad 3

    Why don't you describe what happened when you tried to activate Messages? It might help us give you some direction.

Maybe you are looking for

  • Stacking order vs. Layers?

    I'm coming from working with layers in Photoshop and understanding how they work in there. Illustrator also has layers, though you are able to also change the stacking order of items on a given layer  by using the object > send to back or forward. 1.

  • Quick time player stop every ten minutes?

    quick time player stop every ten minutes? my video is on the hdd so any ideas i have a 4gb ram and 10.5.8

  • Error message - iTunes won't install

    I have a problem when trying to install Quicktime and iTunes. An error message pops up that says "iTunes cannot run because some of its required files are missing. Please reinstall iTunes." I have uninstalled and installed Quicktime and iTunes many t

  • CTRL + F for folders doen't work in CS5

    Hi, When I used my CS 3 Dreamweaver, I could click in the folder list on a folder an pressd CTRL + F so I could search a word in this folder and all subfolder. But since I upgraded to CS 5 it doen's work anymore. I alway have to set the folder manual

  • Can i recover my notes from iphone 3gs in recovery mode

    Can i recover my notes from iphone 3gs in recovery mode