HT5538 I am letting my friend use my apple account for her Ipad and she recently uptdated to the latest ios, I have an iphone and I got a message saying that her iPad is now using my phone number got FaceTime and messages what can I do ?

I don't know how to take them off my account without having their iPad please help I don't want them using my number

Iphone user 12345 wrote:
Their dad is strict and wouldn't let them open one because it requires credit card even though I opened mine with an iTunes card they asked plus they are my moms bosses daughters what could I do
No... It doesn't require a credit card.
http://support.apple.com/kb/ht2534

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I have an old Ipad and an IPad Air. I used one Apple ID for both IPads. Now I wish ti split the iCloud storage and separate the two. I want to change my new IPad Air to a New Apple ID. How do I do it?

I have an old Ipad and an IPad Air. I used one Apple ID for both IPads. Now I wish to split the iCloud storage and separate the two. I want to change my new IPad Air to a New Apple ID. How do I do it?

Go to Settings > iCloud > Delete Account, and enter your Apple ID password. Then sign in with the new ID.
NOTE: "Delete Account" just means it will be deleted from the iPad. The account itself will not be deleted.

TS4268 i've backup in itunes with another phone number activation , now i want active with new phone number without losing old backups , what can i do for this problem ?? :(

i've backup in itunes with another phone number activation , now i want active with new phone number without losing old backups , what can i do for this problem ??

If I get this right, you've ported your phone number to AT&T with the purchase of the iPhone. That is considered opening your own account under your name. Your brother's account is not ported to AT&T unless you used his SS# instead of yours. Your brother still has his account under Verizon Wireless, all you did was use your cell phone number to when you opened your own AT&T account.
If you don't want to use your Verizon Wireless phone #, my suggestion is to call AT&T customer service and explain that you want a new phone number instead of the ported Verizon number.

I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer.

Hi everyone! I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer, so I can't put it in recovery mode or someting like that... What can I do?? I tried everything they tell me to do in the apple support but nothing seems to work. Thank you!

No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine.

HT1848 MY wife has an Iphone 4 and I have a 5. To date we haev used one apple is/account to manage music purchases. Recently we bought a Mac and created a new apple account for her. How do I synched her phone with new apple account?

MY wife has an Iphone 4 and I have a 5. To date we have used one apple account to manage music purchases/library. I updated ny phone to the new OS version and all her texting is showing up on my phone. I understand if i create an apple account for her I will not see her texts. Recently we bought a Mac and created a new apple account for her. How do I synched her phone with new apple account and get access to the music library under my account on the new MAC laptop before I update her phone to the new OS?
Going forward if I purchase music under my apple id and want her to have it on her device, how can I acheive that?

You can continue to share an Apple ID for purchases.
Sign her in to her new account here:
Settings > iCloud > Delete Account (Keep on Phone if you want to transfer contacts, calendars, etc...) then sign in with her new ID
Settings > Messages > Send & Receive > Apple ID > Sign out then in with new
Settings > FaceTime > Apple ID > Sign out then in with new
Use the same Apple ID here:
Settings > iTunes & App Stores > Apple ID

While downloading the latest IOS update to my iPhone 4, my phone went into a frozen state with the update 2/3's complete. It's remained like this for the past 12 hours. I can't turn the phone off, and I can't connect it to iTunes. Anyone know what to do?

While downloading the latest IOS update to my iPhone 4S, my phone went into a frozen state with the update 2/3's complete. It's remained like this for the past 12 hours. I can't turn the phone off, and I can't connect it to iTunes. Anyone know what to do?

If the place of purchase does not have a 'Lemon' policy (three replacements = refund or complete exchange), sadly you are out of luck.
And Apple themselves do not have any power over what policy a reseller uses. You can call Apple Care and have them replace it, but the odds are you would probably get a standard replacement again like has previously happened. I'm pretty sure Apple holds their own sort of 'Lemon' polocy where if it's been replaced three times through them they'll swap it out for a brand new phone. Not 100% sure though, best bet is too call them again.
And it ***** getting a response like that from their support personel, but hey, they can't all be that bad can they? I'm sure if you plead your case they'll try and help out. I've dealt with them in the past and had one or two people that rubbed me the wrong way, but most of them have been a great help and kept me a happy customer, haha.
Regards,
ThatGuy

I have never updated ios on my iPhone 4. I am currently running ios 4. I tried to update yesterday to ios 6 but many hours into the backup I got an error message saying that continuing would cause all of my phone contents to be lost. What should I do?

I have never updated ios on my iPhone 4. I am currently running ios 4. I tried to update yesterday to ios 6 but many hours into the backup I got an error message saying that continuing would cause all of my phone contents to be lost. What should I do?

Why, if it told you you have insufficient space on your computer, would it suggest making more space available on your phone?
At a guess, you have insufficient space on your phone. Installing software will typically require more space than the final size of the software, perhaps even twice or three times as much, for the installation process. You can easily dump some videos or music temporarily, and then synch them back in afterwards.

I forgot the apple id for my ipad 2, now it's locked and required active again?!

I want to give my ipad 2 to my brother in law, so I easered it and update it to version 7.03, and creat a new apple id for my ipad two months ago, then go travelling for more than one month.
My family try so many times of the wrong password on it, now it's lock and required to be active again.
But I forgot the id!!!
What can I do for it?

Dan Chen-hujiu wrote:
But I forgot the id!!!
What can I do for it?
Go Here > iForgot
Dan Chen-hujiu wrote:
... update it to version 7.03,.. try so many times of the wrong password on it, now it's lock and required to be active again.
The Apple ID and Password that was Originally used to Activate the iDevice is required
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818
If you do not have that information you will not be able to use the Device

HT204380 Why will it not let me use my phone number on FaceTime and iMessage? It's only letting me use my email address

When I try to select my phone number as a way of FaceTiming and to iMessage me, it is blanked out in a light grey and will not let me select it as an option so I can only be contacted by my email but this isn't how I want to be contacted. Please help?

Hi there Scrivzy,
I would recommend taking a look at the information found in the article below.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
-Griff W.

How do I use the same apple id for 2 iPads, but not share email, phone #, etc.?

I have had 2 iPads for a couple years, both using the same apple id. One is used primarily by my husband. Today I got notifications that my husband's ipad is now using all the same email addresses and phone number associated with mine. How do I change this?

You can set the same Apple ID for iTunes and App Stores, but have different Apple ID's for Messages, iCloud and Facetime.
Settings->iCloud->Apple ID->Sign Out
Settings->Facetime->Apple ID->Sign Out
Settings->Messages->Send & Receive->Apple ID->Sign Out
Just go into Settings, and make sure the Apple ID set for those services is different for both iPads.

HT204380 pls Help...Someone is using my PHONE NUMBER on FaceTime

Hi Good day everyone,
I received a notification on my iphone saying this "Particular person" is now using my number for Facetime. this scared me is that really possible? what shud i do? on the window the only option is click OK. i shutoff my phone quickly. pls need i your advice. Thank you

i call them and they said "maybe" the guy that used my number accidentally type in my number.. im still confused. but hopefully thats what happened.

TS4268 My iPhone says that I cannot be contacted by my phone number on imessage

I got a replacement iPhone today and under iMessage in settings my phone number is greyed out where it says how I can be contacted, anyone know how to fix this?

I am assuming you updated to version 5.1.1, not 5.0.1 since no legitimate version of 5.0.1 is available.
Where is this iPhone from and what means did you use to unlock it?

I have a first generation ipad that I gave to my father. He wants to download a few things and it says that he can't because he needs the new ios update. When I try to download it it says that I can't. Is the older version IPADS unable to update?

I have a first generation IPad and it won't let me download unless I update to the new ios system. When I go to do that it won't let me do that either. What advise can you offer? Thanks

Maybe a little more info would be helpful. How are you trying to update the iPad? What model iPad it is and what version of the iOS is on it now?

I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my compute

Please post options available

Hello Eainere,
Thank you for using Apple Support Communities.
It sounds like the phone is in recovery mode, and is not recognized in iTunes when you have it plugged in.
The steps to take next will depend on what Operating system you have installed on your computer.
For Mac OS:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
For Windows OS:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
All the best,
Sterling

Is using one Apple Account for a family of two the best way to go?

We are a family of two; at the beginning, I was the only Mc user (iPhone, MacBook Air and iMac). Then my wife got an iMac, an iPad and just ordered an iPhone. Our problem is that we are both using my same Apple Account and ID - which is fine because we want to share our calendars, phone book etc… Is this the best way to go, or should I create an Apple Account for her and then run the option Family Share ? What do you recommend ? How do I proceed with an eventual change ?

Just sign out of the account on her devices, then sign into the new account, don't forget Find My Phone (it it is active)
iCloud calendars can be shared.

HT5538 I am letting my friend use my apple account for her Ipad and she recently uptdated to the latest ios, I have an iphone and I got a message saying that her iPad is now using my phone number got FaceTime and messages what can I do ?

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