HT5538 iMessage Q -- won't activate - even after following all instructions via Apple site

Trying to get iMessage to work on husband's iPhone 5.
Followed these instructions. http://support.apple.com/kb/ts4268 All attempts failed.
Image on this page http://support.apple.com/kb/HT5538 shows that the phone number needs to be checked also. Mine is grayed out so I cannot check it.
I have already activated (months ago) my phone number and email with Apple, but only reason I am questioning how to activate iMessage is because someone tried to send me a message and I never received it. They had to call to find out why I didn't respond.
I've followed all instructions on the links I've listed above, but still does not activate.
Iphone 5
About this iPhone: V 6.1.4 (10B350); carrier AT&T 14.0.
iMessage under settings > waiting for activation; send and receive: email correct and verified; phone number does not have a check after it like the image shows at the above link.
On my iphone 4, the phone number is checked along with the email address.
So I'm thinking there must be an issue with the phone number in order to get iPhone iMessage to work.
Not finding anything about that on the Apple site or Googling either.

Found answer. One does NOT have to do all the suggestions I've found everywhere on Apple forum: reinstall, reboot, reactivate, delete Apple acocunt, reinstall Apple account, reinstall email, reinstall phone number, restore, clean installs, reinstall previous backup, reset to factory settings, on and on and on with a nightmare of information to try.
All it took was TOGGLING the auto date/time settings on iPhone.
The phone number then was checked automatically.

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