HT5552 I have a problem with with gems in clash of clans.

Hi everyone.
I have a problem with with gems in clash of clans.
I bought sack of gems by 19.99 +4.99 +4.99 dollar and they take my money without adding gems to my account. After that I received an email from apple about my purchase (it's very normal email after purchase any thing). I tell you this because my purchase was successful but without adding gems to my account?
I email apple support and tells me the will replay within 48 and email clash of clans as well but there is still no response from them?
This is my second day but still no adding gems or even give my money back?
That should i do?
Please I ned you help?
Please I ned you help?
Please I ned you help?

If you haven't had a reply within the 48 hours (you've checked the spam folder on your email account as well as the inbox ?), then try contacting them again (tees are user-to-user forums) : http://reportaproblem.apple.com
Or you can try contacting them via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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I have bought 2500 sack of gems in clash of clans, but they do not transact. It says "You've already purchased this but it hasnt been downloaded. Tap OK to download it now." But i cannot download it. Help?

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Contact supercell, they are the ones that can repost it to your account. If you contact itunes support, they might refund it but they wont be able to repost it to your account

Problem with buying gems on clash of clans

Hi everyone.
I have a problem with with gems in clash of clans.
I bought sack of gems by 19.99 dollar and they take my money without adding gems to my account. After that I received an email from apple about my purchase (it's very normal email after purchase any thing). I tell you this because my purchase was successful but without adding gems to my account?
I email apple support and tells me the will replay within 48 and email clash of clans as well but there is still no response from them?
This is my second day but still no adding gems or even give my money back?
That should i do?
Please I ned you help?

My problem was solved.
Thanks for apple support to help me and they give my money back after that i could purchase some gems successful

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You should be able to. If you haven't already done so then redeem it onto the account (the account that was used to download the game from the store) : Redeem and use iTunes Gift Cards and content codes - Apple Support
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If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT3702 i can not purchase gems from Clash of Clans application with my credit card, what happened?

Dear Apple Support,
I have a problem to purchase gems from Clash of Clans application from my ipad.
is there something wrong with my credit card? there is still enough limit in my credit card, so what happens actually?
please your verification.
thank you

Go to https://expresslane.apple.com ; select 'All Products and Services' in the first column, 'iTunes' in the second column and then 'iTunes Store' in the third column.

Hi everyone. I have a problem with with gems in clash of clans.

Hi everyone.
I have a problem with with gems in clash of clans.
I bought sack of gems by 19.99 dollar and they take my money without adding gems to my account. After that I received an email from apple about my purchase (it's very normal email after purchase any thing). I tell you this because my purchase was successful but without adding gems to my account?
I email apple support and tells me the will replay within 48 and email clash of clans as well but there is still no response from them?
This is my second day but still no adding gems or even give my money back?
That should i do?
Please I ned you help?

How did you contact the support? Use the link below. Did you buy the Gems on the same device as you are using now? This kind of in-app purchase is not transferable and you will not see the gems on a different device.
Apple Support iTunes Store Contact

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Why I can't buy gems on clash of clans it says contact the support I have 3 credit card that I'm using. 1st with my mom 2nd my gf credit card 3rd my uncles. Anyone knows why can't buy?

Can anyone please tell me why I can't buy gems on clash of clans I'm using 3 credit card. 1is with my mom second is with my gf and 3rd is with my uncle so please tell me why every time imma click buy gem it's says contact iTunes support?

I already did and they told me that there they can't do anything about it Bcoz there is an activity on my account. And they gave me a link about terms of buying but dint see my problem there help? :(

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Hi i have a problem when i want to buy gem for clash of clans can u help me plz?

Hi i have a problem when i want to buy gem for clash of clans can u help me plz?

What happens when you try to buy them ?
If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it's a different problem ... ?

Details: i have 15 dollar but i cant by gem on clash of clan game when i want to buy gem this massage appear (your purchase could not be completed contract i tune store support to complete this transaction please help me to solve problem

Details:
i have 15 dollar but i cant by gem on clash of clan game
when i want to buy gem this massage appear (your purchase could not be completed contract i tune store support to complete this transaction
please help me to solve problem

رائد wrote:
please help me to solve problem
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I have 99 dollar but i cant by gem on clash of clan game when i want to buy gem this massage appear (your purchase could not be completed contract i tune store support to complete this transaction please help me to solve problem

i have 99 dollar but i cant by gem on clash of clan game when i want to buy gem this massage appear (your purchase could not be completed contract i tune store support to complete this transaction please help me to solve problem agen !!
halep me

If I were you, I would "Contact iTunes support to complete this transaction."
http://apple.com/emea/support/itunes/contact.html

HT5552 I have a problem with with gems in clash of clans.

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