HT5556 Hi there I have an iTunes gift card that won't work?
I have a iTunes gift card but seems it hasn't been activated so unable to redeem it?
Are you able to try taking it back to the store that you bought it from and ask them to activate it properly ? If not then you will need to try contacting iTunes Support (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes (you will probably need to give them images of the front and back of the card, and possibly its receipt)
Similar Messages
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I have an itunes gift card that does not work what should I do?
I have an itunes gift card that does not work what should I do?
Give me more details (but don't state the code).
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i found an old gift card that i got with my ipod from spain
i have a canadian account. when i tried using the gift card it said i couldn't use the spanish gift card with my canadian account. can someone help me solve this problem
the gift card is 15 eurosSorry, but you cannot use that card with a Canadian iTunes Store account. A gift card is valid only in the country of purchase. You'll need to give or sell that card to someone in Spain.
Regards. -
TS1292 i have a itunes gift card that I cannot read the the scratch off code
i have an itunes card that I cannot redeem because I cannot read code!!! HELP
If the page that you posted from doesn't help then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
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I have an itunes gift card which I cannot redeem. I enter the code correctly and am prompted to sign in over and over again. I have tried resetting the iPhone but the laptop I had itunes on is broken, is there another way?
See this support article:
http://support.apple.com/kb/TS1292
If you can't get to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.
Good luck. -
I have an itunes gift card balance on my account however I would rather use my credit card to pay for my music downloads. I cannot find an option to choose credit card over my balance, it just automatically uses my gift card balance instead. Is there a way to change this? I have gone to account settings but cannot find a way to do this. Does anyone have any detailed information on how this could be achieved? Is it even possible? Thanks so much in advance!
Sorry, but there's no way to force the iTunes Store to use your credit card. If there's a credit balance available, purchases will be deducted from that first.
Regards. -
I don't have a itunes gift card, how can I add money to my itunes account?
I don't have a itunes gift card and stores are closed, how can I add money to my itunes account?
you just log into your account and look for the billing method section. you click there and put in your credit card number and stuff. its easy to do it from the itunes store
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Does the balance of a iTunes Gift Card that is "loaded" to my iTunes Store / App Store account have an expiry date ?
I know that the actual card/s have an expiry date, but when I load the card value into my iTunes Store / App Store account, will this balance have an expiry date ?
I can't find an answer.UPDATE
Last night, approx.11:00PM I sent a "Express Lane" enquiry regarding my question.
I received the following e-mail back at 11:30PM:
I have read through your email and understand that you would like to know if there is any expiry time for Store Credit on your account. My name is ******* and I thank you for letting me help you with this.
That is a very good question *******, and the answer is once on your account there is no time frame required for you to spend it. It does not collect interest, but it will certainly be there for you, ready to be used when you find something that interests you.
Thank you for choosing iTunes as your source of entertainment, *******. If you have any more questions feel free to contact me as I am only an email away. Have a great day!
I have removed the names and highlighted the answer to the question I asked the forum. -
I have an iTunes gift card and I have redeemed it. However, I am unable to purchase things from the iTunes Store. How do I purchase an app with my gift card?
Very very likely that tax is applicable and tax is more than $0.01. You need to add a payment method for the tax. If you add a credit card, the girft card balance will be used up first.
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Hello, i have a itunes gift card in frank ( chf ) and i want to use it in my us account but i cant , so i tried to change my country region but i can't , because i have 0.24$ in my account and i can't spend it ,,, what can i do?
Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html -
If I have an iTunes gift card already redeemed on my account, than how do I buy a song using the money from the gift card instead of charging my credit card?
Hi, in my case It did not use the balance first. I had balance but it used my credit card. Do I have to sign in Itunes first? Thanks.
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HT5035 i have a itunes gift card how can i find the balance on my card?
i have a itunes gift card how can i find the balance on my card?
If the value of the card isn't printed on it and you don't have the purchase receipt, the only way to determine the value of the card is by redeeming it. If you have already redeemed it, then the card is now valueless. The credit balance is carried in your iTunes Store account and will be displayed in iTunes next to your Apple ID when you're signed into the iTunes Store, or on an iOS device at the bottom of the screen in the App Store or iTunes Store apps.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base before you post a question.
Regards. -
Hello,
I have an itunes gift card from the uk but i live in france and therefore have a french bank account. itunes won't let me redeem the money from the card because my itunes information is french. Can anyone help me?
Thanks,
DrewSorry, but you cannot use a UK iTunes card in any country other than the UK. Sell or give the card to someone in the UK and buy a French prepaid card.
Regards. -
hi there. i just bought itunes gift card, then hit redeem in my account , the problem when i try to rent a movie it gave me "error occurred (-50) . my internet is working perfectly
Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
I have an iTunes gift card with an unreadable "scratch off" code. I am unable to use the card? Any suggestions?
If you can't redeem your iTunes Gift Card or code.
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