HT5556 i was charge on my credit card on ipod when we program itunes gift card

we purchase itune gift card for our chid to use but we was also charge on my credit card why was that

Hi
I just purchased my iMac and got contend code for free update for os xmoutain lion update. I create an apple ID with my credit card and try to apply code but I notice charge of $19.90 on my credit card. This is ridiculous. Please help to get refund for this money.
Here are my details:
Thanks
<Edited By Host>

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