HT5556 i was charge on my credit card on ipod when we program itunes gift card
we purchase itune gift card for our chid to use but we was also charge on my credit card why was that
Hi
I just purchased my iMac and got contend code for free update for os xmoutain lion update. I create an apple ID with my credit card and try to apply code but I notice charge of $19.90 on my credit card. This is ridiculous. Please help to get refund for this money.
Here are my details:
Thanks
<Edited By Host>
Similar Messages
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I have a 16 year I support that lives in Haiti. He has a computer, but is not able to charge on a credit card. If I purchase prepaid Itunes gift cards, is he able to set up a Itunes account and use these gift cards. That would be his only method of pay
Hi judifrom!
I have some links for you that can help shed some light on the subject of gifting through iTunes and Apple IDs. The first can be found in this link:
Gifting - Apple Store (U.S.)
http://store.apple.com/us/help/gifting
and the relevant information in that link can be found right here:
Gift Cards and Certificates are valid for use only in the country in which they were purchased. Only residents of the U.S may redeem gift certificates purchased in the U.S.
You can still help them set up an Apple ID without payment information so that they can download free items through the iTunes store though. The steps for performing that can be found in the following article:
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Thanks for using the Apple Support Communities!
Cheers,
Braden -
i just purchased songs.it got charged to my credit card before i put in my itunes gift card #. i wanted the purchase on my gift card
You do not have to remove anything in order to use your balance.
It will use the balance first. -
i dont have a credit card and i just putted an itunes gift card ,i have 10$ now but i cant use it without credit card HELP !
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
More details of how:
http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/ -
How do I convert my Apple Gift Card to an iTunes Gift Card via e-mail/online? My mother mistakenly purchased an Apple Gift Card for me instead of an iTunes Gift Card. Please help
Welcome to Apple Support Communities
I am not sure there is a way to do that, but if it is possible you need Apple's help. Contact with iTunes Store support -> http://www.apple.com/support/itunes/contact -
i must have used a wrong id when loading my itune gift card,please let me know which account redeemed it.
<Edited by Host>Nobody here can; only the iTunes Store staff might be able to help with this.
(74761) -
Dear Apple,
I have a problem when I use "iTunes Gift Card" to shop in a game which is called "Puzzle & Dragons"(パズル&ドラゴンズ). I cannot buy anything in the game and the system shows the following message: "please contact itunes support to complete this transaction".
Could you help me to solve the problem? Thank you very much!
Best Regards,
tatClick here and request assistance.
(79862) -
Do you have to used a credit card, or can you use an iTunes gift card?
I've always used iTunes gift cards for my purchase. Can I use an iTunes gift card, or do I have to use a credit card to purchase a Match subscription?
Hi,
You can use Gift cards BUT you must have a valid credit card on your account.
Jim -
must have used awrong id to load my itunes gift card on my iphone 4s,any way i can find out which account redeemed it. serial number GCA0140429644956
As I said in your other thread, nobody here can help with that specific issue. Contact the iTunes Store staff.
(74764) -
I have Mac Mini with Lion Server running 10.8.2 and an iPhone 4.
Wife has iPad 2 and iPhone 4s. (We share Apps)
Each kid (12 and under) has iPod Touch 4th Gen.
So far all purchases made under my Apple ID/iTunes ID.
Is there a way to let the kids have their own account- they get giftcards.... but if I buy an App they can still share it?
so if Child 1 buys an App, or song, can we all enjoy it, but it's purchased from his 'own' account?@survivethestorm.
Firstly thanks for the blog, I think it has saved me time contacting customer support? I too am going thru the introduction of several kids devices, along with my wifes, onto the one iTunes account and on one PC computer (currently we have 3 x iPhones, 2 x iPod touches, 2 older iPods and soon to have iPad). Syncing all devices hasn't been a problem to date as far as music, apps etc but I too have discovered the texting problem you described above, with my sent texts showing on the kids devices, and vice-versa, much to my horror! It appears this is now only becoming a problem with the later iOS software and/or devices?
It appears as you have described above, customer support has indicated by creating a separate Apple Account for each person, this fixes the texting problem? Have there been any issues then with syncing apps, music etc after creating the accounts? I currently dont use iCloud, I simply sync each device on connection via usb to the computer, and choose what is being synced to each device. I like to control (at this point anyway) what is actually going on to the kids devices. Do you know if there is a limit as to how many 'Apple Accounts' can share the one iTunes Library? I realise the number of devices is unlimited to the one account, but just wondered if the number of Apple Accounts changes things?
Once an Apple Account has been created for each person, do you then have to share your iTunes Library (Apps, Music etc) or does it do it automatically do so when they log in?
Also I presume you don't need credit card details for the Apple Account? It was a long time ago I set my original one up.
Sorry for the 'long winded' reply, just very confused and want to make sure I am doing the right thing.
Many thanks. -
Hey everyone! I have an iTunes account and attached to that account I have a debit card. I recently got some iTunes gift cards and would like to use them as the main source to fund purchases until they run out and then go back to using my debit card. How do I do this? Do I have to delete my debit card info and add the gift card info or is there a way to keep the debit card info listed but use the gift cards first?
Thanks so much for all your help. Not sure how to retrieve any disscussions but I'll figure it out somehow.You can redeem iTunes gift cards by clicking "Redeem" under Quick Links at the top right of the iTunes store.
Gift card credit is automatically used before your debit card, so there is no need to remove it. After your credit is used your debit card will be charged again. -
ITunes gift card and Pre-paid credit card in Canada
So I recently bought a 2Gen iTouch and wanted to buy some apps. I bought a iTunes gift card. I set up a iTunes account and went through all the proccess's and redeemed my gift card. It said successful and promted me with my account balance. I tried buying a app and was promted with enter credit card information. I don't have one. But i read the forums and found out that i cannot buy applications in canada, only music and videos.
So now i have non-refundable money on my account with the sole purpose of getting applications. Now my question is that if i get a Pre-paid credit card from anywhere will it work? or does it have to be an actual Master card/Visa?"So there is no way to buy apps with the itunes card?"
Not in Canada.
" iTunes Gift Cards may not be used on the Canadian store to purchase applications and games"
http://store.apple.com/ca/product/M9950C/A?mco=MTM3NzgyMzQ -
How do i use my itunes gift card money and not my credit card
How do i use my itunes gift card money and not my credit card
My ipod told me that i had to put in a credit card and because of that i put in my moms wit her permission. but the thing is i do not want to use the money on her credit card. i hav a 10 dollar itunes gift card in it already and none of it is used up. i want to use that money
how do i do itOpen iTunes on your computer. In the iTunes Store log into your iTunes Store account and view your account. Select Edit Payment Information. In the credit card choices I would choose None. That will remove your Mom's CC info. Next under iTunes Gift Cards and Certificates click the little arrow to redeem your Gift Card. Then follow the instrction to redeem your GC.
You can also do this on your iPod, but it is more complicated to describe how to do it and to actually do it. It is easier to do in the iTunes on your computer. -
HT1918 How can I cancel my credit card and just use an Itunes gift card?
How can I cancel my credit card account and just use an itunes gift card?
Changing Payment Information > http://support.apple.com/kb/HT1918
Also see...
Selecting the None option
http://support.apple.com/kb/TS5366?viewlocale=en_US&locale=en_US
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
How can I change an "apple store gift card" into an "iTunes gift card"?
It recently was my birthday and so I got a 50$ apple gift card via email. I dont want a apple gift card though. I want an itunes gift card. I have tried to redeem both the PIN number and the Gift Card Number in itunes. Sadly this doesnt work.
Please help me find were (or if) I can change the apple card into an iTunes card!
Exta info:
The email was sent to my secondary mail account. This account does not have an open iTunes account and I would like to keep it that way. I would like to use the apple giftcard on my primary account.I know that I can do that. I don't feel like spending any of my money or going and buying another card. I also doubt that im ever going to need more than 50 bucks on itunes. Im asking for a solution that doesnt require much effort, nor money, nor time. Also most stores sell iTunes gift cards, not just apple stores. And I do have a credit card... but thats beside the point.
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