HT5567 iPod won't update - iOS 6.0.1

The latest software on my iPod Touch 5th Gen won't update.
I get a message saying it cant verify because I'm 'no longer connected to the Internet' however I am, the signal is full.
What's the reason for this and is there a way around it? Any help?

May be a problem with your internet service provider. Who is your ISP and is it a high speed connection?
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

Similar Messages

Playsists selected for syncing no longer exist? ipod won't update

My new ipod won't update because it says that playlists I've selected for syncing no longer exist. For this reason I can't get any of my music onto my ipod and I don't understand what I am supposed to do to fix this
dell inspiron Windows XP

Hi guys, I've been having the same problem. Specifically, when I try to transfer songs from iTunes to my iPod I get the following error message: "Songs in the iPod "My iPod" cannot be updated because all the playlists selected for syncing no longer exist". I did some searching around at this site, and found that one possible problem is that my library is larger than my iPod's capacity, so I have to eliminate some songs. I did this, but I still get the same error message.

I deleted my "iPod Slection" playlist and now my iPod won't update.

I don't know exactly how it happened but the songs on my original "iPod Selection" playlist got messed up and so iTunes automatically created another "iPod Selection Playlist" and I didn't want the songs it put in that playlist on my iPod so I deleted it. But now my iPod won't update because it says "your iPod cannot be updated because all the playlists selected for updating no longer exist." If anyone could help me I would greatly appreciate it. Thanks!

Seems like you've got auto sync with your iPod and it is looking for a specifically named playlist.
Check your preferences.
Create a new playlist and sync that.
Regards,
Colin R.

HT4972 how do you save everything on your ipod touch before updating ios 6.1.2?

How do you save everything on your ipod touch before updating ios 6.1.2. ?

Follow these instructions. When you restore from backup as the article says the iPod will also be updated.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

IPod Won't Update - Is iTunes 7 to blame?

I started having problems with my iPod's playback - skipping songs in a playlist and skipping to the next track before the end of the song - I then tried to add songs (and update calenders etc.) using iTunes 7 (having only just downloaded it) and then everything stopped working.
The iPod registered on the computer and in iTunes - the contents of the iPod appeared in ITunes too, but it refused to accept new songs - when I tried to add songs, iTunes said it was updating, but it froze on the second song and iTunes then crashed.
I have restored the iPod and reinstalled iTunes 7, but neither of them work - the iPod won't update and iTunes constantly crashes (particularly when playing and pausing songs). I tried downgrading to iTunes 6.0.5 - which works fine - but the iPod still would not update.
Are these problems due to iTunes 7 being rubbish or do I have a broken iPod?? Is there anything I can try??
I have also just realised my mistake in putting this question in the Fifth Generation iPod forum, as I don't have one. Apologies for that - I have an iPod with click wheel but I don't seem to be able to move the question!
Macbook Pro 2.0Ghz - 20Gb iPod with Click Wheel Mac OS X (10.4.7)

hi Jim!
Plug in my iPOD, and it says its updating, and I can see the new music on the iPOD from iTunes, but its NOT ON MY IPOD when I unplug and try and play.
sounds like a drive letter confusion on your PC. see:
http://docs.info.apple.com/article.html?artnum=93499
... although, of course, you don't actually
b care
about what we might say, or fixing it ...
love, b

HT4623 Hi. My device won't update iOS in settings. It won't download apps for me. Itis connected to the internet). The latest app I tried to download appears stuck! Has not completed its download, won't open and I cannot delete it. What can I do?

Hi. My device won't update iOS in settings. It won't download any new apps for me. (It is connected to the internet). The latest app I tried to download appears stuck! Has not completed its download, won't open and I cannot delete it. What can I do? I purchased the product online a year ago. I'm not sure of the exact date... I think it was late November 2012.
Any help appreciated.
Fileas

If this has happened more than once the problem is likely on your PC.
See here: http://www.apple.com/support/iphone/assistant/itunes/

My 2003 IPOD Won't Update with Purchased Music from ITunes

Hi!
My 2003 IPOD won't update with my Itunes purchased music when I sync.
I have reset, restored, updated with the latest versions of IPOD updater as well as Itunes.
Still no purchased music on my IPOD.
Can anyone help me?
2003 IPOD

Specific songs from the iTunes Music Store don't play
Try deauthorizing and reauthorizing your computer. Repeat the deauthorization and reauthorization process for any other iTunes Music Store accounts for which your computer is authorized.
1.Double-click one of your affected iTunes Music Store songs.
2.Enter your account name and password in the resulting dialog.
3.Click OK.
After you've deauthorized and reauthorized your computer, open iTunes, select your iPod, and choose Update iPod from the File menu. If that doesn't resolve the issue, try restoring your iPod.
After you've restored your iPod, open iTunes, select your iPod, and choose Update iPod from the File menu. If that doesn't resolve the issue, try recreating your iTunes library.
After you've recreated your iTunes library, open iTunes, select your iPod, and choose Update iPod from the File menu.

HT5957 My 4th generation ipod won't update and says iOS 6.1.3 is up to date

My ipod isn't updating to any new update even though it's out and millions are using it. My ipod is connected to the internet and is a 4th generation. It just contiues to say iOS 6.1.3 is up to date. I have eveb tryed going though itunes store and on my computer. PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!

This is correct.
As a Apple has posted on their website since early June, the ONLY ipod touch that can handle ios 7 is the 5th gen.

IPod won't update

I recently tried to update my iPod and I get a message saying that some of the playlists needed for updating no longer exist and it won't update. It also cleared my entire library on my iPod as well.
I'm not sure how to fix this because the only playlist i have is the recently added one.

You need to check your music settings in itunes when the ipod is connected to the computer.
Connect the ipod to the computer
click on music at the top of the summary page when itunes recognizes the ipod.
see if the ipod is set to update only to a particular playlist and if that playlist still exist in itunes.

IPOD won't update from iTunes

Jeez, I thought that iTunes/iPOD would be pretty simple; move music from here to there. I have been using for over a year with no problem, but within the latest couple of upgrades to iTunes, my iPOD will no longer update correctly. I have spent over 6 hours trying to figure this crap out, and it still won't work. YEAH, I have the latest Updater/iPOD software installed, and the latest iTunes. Plug in my iPOD, and it says its updating, and I can see the new music on the iPOD from iTunes, but its NOT ON MY IPOD when I unplug and try and play. The other day I formatted the dang thing, and spent five hours moving music; next day added two additional songs to the library, and they will not move to the iPOD. Have tried moving manually, but they still will not play on the iPOD.
What kind of crap are you giving us??? If iTunes/iPOD won't do what its supposed to do (move music from here to there), then I don't want to mess around with it. If you can't move my music properly, why would I put my Contacts/Calendars on this device?
Support: Forget about it! Post a message in a Discussion Group and hope for the best. Forget about actually calling someone and asking for help, even though you paid top dollar for your 30gb iPOD. I'm starting to look for some fool to buy it and let them deal with it. Oh Yeah, by the way, the screen is scratched even though I bought a PROTECTIVE case for it.
Several people in our office were interested in purchasing an iPOD, iShuffle and I have convinced them to look elsewhere.
Two people in our office recently purchased iShuffles that did not work...

hi Jim!
Plug in my iPOD, and it says its updating, and I can see the new music on the iPOD from iTunes, but its NOT ON MY IPOD when I unplug and try and play.
sounds like a drive letter confusion on your PC. see:
http://docs.info.apple.com/article.html?artnum=93499
... although, of course, you don't actually
b care
about what we might say, or fixing it ...
love, b

IPod won't update software

I have downloaded the latest software for my shuffle and for some reason it won't update. The only I get is Restore. This is the same for the 1.1 version. My iPod no longer plays any music. It only flashes orange and green. Any suggestions would be very useful. I just want my shuffle to work.

If it is flashing green and orange, this is normally not a good sign. A call to Apple iPod Tech Support may be in order... sorry
1 (800) 275-22743.
MV
P.S. Did you try resetting it?

Ipod won't update in windows 8

All of a sudden, Itunes won't update my Ipod in Windows 8. It doesn't even recognise that the Ipod is connected.
I got one error message from Itunes that the driver had been corrupted and it was trying to fix it.
I got another message from Windows that it had blocked the installation of an unlicenced driver.
I uninstalled Itunes, rebooted and reinstalled it without result but no error messages.
Just had a Windows update so I think that is the culprit.
When I plug in the ipod to the USB port, I get a sound acknowledgement but Windows doesn't seem to know it is there as there is no explorer icon and it doesn't show up in My Computer

Hi loughgill,
Acrobat 9 might have compatibility issues with Windows 8.
Try changing the compatibility of Acrobat to Windows Xp and then check.

My ipod won't update

When i open itunes and connect the ipod it recognizes it as usual and begins flashing the do not disconnect image on the ipod however it doesn't go away unless you manually eject the iPod and then the iPod does not update and add new songs. If you right click on the iPod in itunes and click update the entire screen flashes once and then the information bar at the top never changes to updating ipod, i've installed the latest itunes and updater and updated the software on the ipod itself, it did that sucessfully but nothing else. thanks

Go to "Edit Preferences -> iPod" to be sure that you are on one of the "Automatic" settings, which should automatically eject your iPod.
iTunes won't automatically eject your iPod, though, if "Disk Use" is enabled. Right-click your iPod, and see if disk use is enabled. If it is, then try unchecking Disk Use, and see if that works.
-Kylene
If any post helps or solves your issue, please mark it that way accordingly. Thank you for helping the boards!

Ipod won't update...help?

Hi I dunno what's wrong with my ipod I mean I 've put in new songs in the iTunes but it won't update into my ipod. When I connect it to the computer it just keeps on charging and nothin else I can't even find it as an F drive in my computer??!!!!
Please help

See these.
USB drivers are not installed properly or are out of date.
iTunes 7 doesn't recognize the iPod.
Your Windows PC doesn't recognize iPod</font color</a>.
iPod appears in Windows Explorer but does not appear in iTunes.
iPod does not appear in iTunes.
Fast user switching in Windows XP is not supported.
Windows confuses iPod with network drive

Software on ipod won't update

I've been trying to update all the songs onto my ipod but it won't update all videos so I tried to update the software on the ipod but an unknown error (1417) occured, can anyone tell me any ways to fix it. Hook 'em Horns

Try this: Hi There, i had the same issues and followed these instructions. They worked for me so, im hoping they will work for you.
1)Plug in your iPod and wait for iTunes to tell you an update for it is available
2)Click the Install button on that dialog and keep an eye on your iPod
3)When your iPod screen switches from the flashing "Do Not Disconnect" message to the Main Menu screen, unplug the iPod, wait a couple SECONDS, plug the iPod back in
4)You should notice some slow-down in the progress meter and a new dialog box should come up and tell you your iPod is being updated and to not disconnect it until the update finishes
5)That's it. Wait for the update to finish and iTunes will re-recognize it and show its new up-to-date status.

HT5567 iPod won't update - iOS 6.0.1

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