HT5567 Using my ipad1 I opened a link sent by a friend wh/ took me to Fox News page. Then got email from him saying his google act was hacked & not to open link. What can I do to protect against anything malicious that might have come from this link

Using my ipad1 I opened a link sent by a friend wh/ took me to Fox News page. Then got email from him saying his google act was hacked & not to open link. What can I do to protect against anything malicious that might have come from this link

Well, if it was going to do anything to your iPad, its too late now, isn't it?
First off, it did not install anything on the iPad. Can't do that from a web site on an iOS device. The only thing you might consider is to clear your browser cache and data: Open Settings app > Safari:
Clear History
Clear Cookies and Data
And if you are really the paranoid type, Advanced > Website Data > Remove All Website Data.

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HT201210 I was updating my iPhone 3GS, left it overnight and woke up to find that there was an error and my IPhone could not be restored. What can I do to make my phone work again? Have I lost all the data?

I was updating my iPhone 3GS, left it overnight and woke up to find that there was an error and my IPhone could not be restored. What can I do to make my phone work again? Have I lost all the data?

If your phone is in recovery mode, all data are gone. Connect the phone to iTunes on your computer and restore.

Auto feed for 4x6 photos moves to back but HP photo paper does not pick-up . What can I do to fix.

Auto feed for 4x6 photos moves to back but HP photo paper does not pick-up . What can I do to fix. Photosmart C6180, MS Vista
Have tried one sheet, multiple sheets, new pack of photo paper etc.

Hi there,
This article should help as it covers cleaning your pickup rollers. Check out the video and give the steps outlined a shot and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

I have a MacBook Pro and I opened an email, clicked on the link and then realized it may have not been sent by the person it appeared to have come from, what can I do to ensure there are no problems?

I have a MacBook Pro and I opened an email, clicked on the link and then realized it may have not been sent by the person it appeared to have come from, what can I do to ensure there are no problems?

Delete the cookie and cache of any website you visited that you are uncertain about. That's in your browser preferences. What Mac operating system and browser are we talking about?
Did you attempt to download any software from the website, or just visit the link on the e-mail? Or did you attempt to open an attachment on the e-mail?

PSD library: extension could not be opened because it is not signed correctly ! what can i do???

PSD CC: extension could not be opened because it is not signed correctly! What can i do???

The black screen can be an indication of permission issues or other things. Make a temporary, backup copy (if you don't already have a backup copy) of the library and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT

When i open my ipod i see big red x and my ipod does not appear in itunes what can i do???

When i open my ipod i see big red x and my ipod does not appear in itunes what can i do???

iOS: Device not Recognized in iTunes for Windows

I have upgraded my MAC OS to 10.6.8. FCP 5.0 still runs great, but Soundtrack Pro 1.01 opens, but operates at a glacial pace. It does not functionally operate. What can be done to remedy this?

I have upgraded my MAC OS to 10.6.8.
Final Cut Pro 5.0 still runs great, but Soundtrack Pro 1.01 opens, but operates at a glacial pace. It does not functionally operate.
What can be done to remedy this?

Depending on the configuration of the computer hardware and software
you may need to consider upgrade the RAM by installing more capacity.
Also, in the same vane, choose to consider upgrade the hard drive to
one of faster transfer, such as SSD, hybrid, or fusion; if not already at
least 7200-RPM and not too full of saved content.
Since no information is given about the model build configuration of Mac
there may be other suggestions to make it work better. Usually an OS X
upgrade requires one to look at the hardware resources available to it.
The OS X works best with more memory: new higher capacity chips.
This may be possible, and they should be high quality from reputable
vender who has tested them on Apple in OS X, such as OWC or Crucial.
Good luck & happy computing!

My reader will not open a PDF file that I have downloaded from a government web site (an application form) - it states that the file is not good. I can open on the web site but not from my mac computer

My reader will not open a PDF file that I have downloaded from a government web site (an application form) - it states that the file is not good. I can open on the web site but not from my mac computer.

Maybe this: http://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html ?
Do you have a link to that document?

Pages will no longer let me open files that I have previously downloaded, worked on and then saved on my mac. However it will let me open pages documents that I have started from new. I need the other documents to open and can't figure it out. PLEASE

Pages will no longer let me open files that I have previously downloaded, worked on and then saved on my mac. However it will let me open pages documents that I have started from new. I need the other documents to open and can't figure it out. PLEASE

I just got my mac a month ago so go easy on me but I was just working with the pages that was already on it, and then today I know it updated, and now I am unable to open a lot of my documents!:( Idk what you mean by the icloud version lol sorry! As for the version, when I open pages from my apps and click 'about' it says version 5.1? And when I open the document it just goes grey and kind of blinks and doesnt open? No error message or any indication of why it will not open now when I for sure have opened it in the past! Andddd for the OS X I think it is 10.9.1 ??

They stole my iPod, what can i do to protect my self?

Unfortunately somebody broke into my house two days ago and they stole some electronic devices one of which was my iPod touch 32GB bought 2 years ago.
My main concern is that i had all my personal information within and no protection code (i know stupid!!). What can i do to protect my self?is there a way of blocking its use?
Thank you in advance
Regards

lost/stolen
No app on the iOS device is required.
- If you previously turned on FIndMyiPod/iPhone/iPad on the iOS device in Settings>iCloud and wifi is on and connected or cellular data is on and connected for, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
- You can also wipe/erase the iOS device and have the device play a sound via iCloud.
iCloud: Erase your device
iCloud: Use Lost Mode
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the device and report to police and carrier if iPhone or cellular iPad
- There is no way to prevent someone from restoring the erase (it erases it) using it unless you had iOS 7 or later on the device. With iOS 7 or later, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

I have a Ipad4 and now it shows a big screem and I can't use it any more. I did a lot of things like full restore and the Ipad keeps not work well. What can I do? Is it a hardware problem?

I have an Ipad4 and now it shows a big sceem and I can't use it any more. I did a lot of things like full restore and the Ipad keeps not work well. What can I do? Is it a hardware problem?
Look the 2 images on link below:
https://www.dropbox.com/sh/0arufrxzjwwmweu/6Fxz1Ljbmd

Try Settings > General > Accessibility > Zoom: OFF
Note: You may need to use 3 fingers to tap and scroll.

I can not download the new version of Firefox. I keep getting a message that says "Firefox 5.0.1dmg could not be opened, because an unknown error occurred" HOW do I fix this?

Every time I try to download the new version it just says I can not download the new version of Firefox. I keep getting a message that says "Firefox 5.0.1dmg could not be opened, because an unknown error occurred - Try saving to disk first and then opening the file"

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

TS1424 I have just opened iTunes and only the music that I have purchased from the iTunes store is being shown: I can't find any of the music that I have imported from a file. Help?

I have just opened iTunes and only the music that I have purchased from the iTunes store is being shown: I can't find any of the music that I have imported from a file. Help?

See this post.
tt2

I am getting a message saying: "The document "nameofdocument.psd" could not be opened.

I am getting a message saying: "The document "nameofdocument.psd" could not be opened. Photoshop cannot open files in the "Adobe Photoshop file" format.
I get this message:
1. When trying to open a .psd file from the hard drive
2. As an attachment
3. A linked InDesign file.
I CAN open the files when IN Photoshop from the file menu.
I'm running an iMac OS 10.7.5, 3ghz, 4gb
Photoshop CS5
Any help would be appreciated.

Sounds like the OS has lost the list of what filetypes Photoshop can open.
If only PSD is a problem, you can change it directly: http://www.bleepingcomputer.com/tutorials/reset-file-associations-on-your-mac/
If it's many types, you need to clear the LaunchServices database: http://superuser.com/questions/20822/where-does-mac-os-x-store-file-association-informatio n

I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.

I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.
Help!
Thanks, Mark

Unfortunately, the error message gives no details about what codec might be missing or what it needs.
If the file can't be opened in QT, it only means you cannot use the QT "Inspector" window to check what compression formats were used to create the file. It does not mean you can't use the Finder "Information" window to check on the compression formats or use a third party media information window (e.g., like VLC which will open many compression formats not supported natively by QT) to determine what kind of data is included in the MOV wrapper. If the file cannot be opened in any app, it is usually a good sign that the file itself is corrupted.
It's a stupid error message. Apple should do better than that.
Error trapping is quite extensive but there are still many areas which require human oversight. The message is telling you that either the container has a problem (e.g., not properly terminated, non-standard, or corrupted) or that one or more of the compression formats used is not supported by your current codec component configuration or that the data was encoded using non-standard settings or preferences not supported by QT or that the fourCC code does not match the data contained in the file or that there are timecode inconsistencies, etc., etc., etc. In short there are a near infinite number of possible problems for which it would be very difficult/nearly impossible to program error trapping depending on your sourcing of content and how you process it before it reaches the player app. Think of it like trying to play a BD disc in an DVD player.
I'll call Apple support when I get a chance.
Chances are good that they will end up sending you back here. In any case, it is often a good idea to post a sample file for examination by other QT users. At the very least, they should be able to tell you if the sample file will play on other systems which would indicate whether or not the file itself is bad and under the best of circumstances whould allow them to examing the file in detail for various common problems.

HT5567 Using my ipad1 I opened a link sent by a friend wh/ took me to Fox News page. Then got email from him saying his google act was hacked & not to open link. What can I do to protect against anything malicious that might have come from this link

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