HT5569 5th generation i pod touch

setting up wi fi connection to new 5th generation i pod touch? it will not connect

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:                 
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network       
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Similar Messages

  • Is there any way to connect a 5th generation i pod touch to the BOSE sound dock series ii digital music system? i just brought both for christmas and the bose series ii doesn't allow me to dock the new 5th generation i pod touch?

    is there any way to connect an iPod touch 5th generation to a BOSE soundock series II?

    One of thes shuld work
    Lightning  Adopters
    One of these adopters/cables should work:
    http://store.apple.com/us/product/MD824ZM/A/lightning-to-30-pin-adapter-02-m?fno de=45
    http://store.apple.com/us/product/MD823ZM/A/lightning-to-30-pin-adapter?fnode=45

  • TS1567 5th Gen I-Pod Touch not Syncing, does come up on PC.

    My 5th Gen I-Pod Touch no longer connects to I-Tunes, or Microsoft Sync (In my 2013 Ford Focus) through a sync cable. My computer however, does see the I-pod as a external device, and it does charge through the Sync cable.
    I have reset the I-Pod fully, and it still would not connect. I checked and the I-Pod and the version of I-Tunes is the newest version of each.
    I-Pod: 7.1.1 (11D201)
    I-Tunes 11.1.5.5
    I ran the I-Tunes Diagnostics for the Device Connectivity test, and Device Sync test both, and received the following.
    Device Connectivity Tests
    Supprt services:
    iPod support service is running. (Green Dot)
    iTunes Helper is running. (Green Dot)
    Apple Mobile Device is running. (Green Dot)
    Ports:
    USB ports verified. (Green Dot)
    No FireWire (IEEE 1334) ports found (Green Dot)
    No iPod, iPhone, or iPad found. (Red Dot)
    One or more test failed.
    For more information, click Help next to each test.
    On the Sync test it just told me no device found, (Same red dot item above) I clicked next and got this:
    Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
    Hewlett-Packard HP Compaq 6200 Pro SFF PC
    iTunes 11.1.5.5
    QuickTime 7.7.5
    FairPlay 2.5.16
    Apple Application Support 3.0.1
    iPod Updater Library 11.1f5
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 7.1.1.3
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0027B8C00DF84210
    Current user is an administrator.
    The current local date and time is 2014-04-26 18:20:48.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    Advanced Micro Devices, Inc., AMD Radeon HD 6450
    Advanced Micro Devices, Inc., AMD FirePro 2270 (ATI FireGL)
    Intel Corporation, Intel(R) HD Graphics
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Device Connectivity Tests ****
    iPodService 11.1.5.5 (x64) is currently running.
    iTunesHelper 11.1.5.5 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Renesas Electronics USB 3.0 Host Controller.  Device is working properly.
    Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26.  Device is working properly.
    Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D.  Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Devices Not Currently Connected:
    iPod touch (5th generation) running firmware version 7.1
    Serial Number:          CCQKN0C7F4K5
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.
    I have tried two Sync cables in both my car and Itunes, with the same results.
    Any help would be appreciated.

    If the unit has NEVER been jailbroke, first try a system reset.  It cures many ills and it's quick, easy and harmless...  Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again.  Also, if you have IOS-7, read this.

  • Downloaded the 3.1 onto my 1st generation i pod touch, when turned on there is an apple with a bar half full under it. I have reset but can not bring up my home screen now. HELP ME!!!

    I have a first generation I pod touch. I recently downloaded the 3.1 version to it. In the middle of the download, an apple with a bar appeared under it, the bar has been only half full for many hours now. I reset the Ipod, but still this appears, and can not get my Ipod to turn off or get to the home screen. I can only reset it to turn it off! HElp me please! Or should I truck it down to the MAC store downtown?

    Try connecting it to your iTunes library in recovery mode and restoring it.  See this article for instructions on getting your iPod into recovery mode.
    iOS: Unable to update or restore
    B-rock

  • How do i install ios 4.0 on my 3rd generation i pod touch

    how do i install ios 4.0 on my 3rd generation i pod touch?

    You should have an iOS4 firmware available in your computer. If you want to upgrade, simply hold the Shift button + click the upgrade button so you can choose what firmware you want your iPod to be upgraded. Choose the iOS4 firmware and that's it.
    Business is the game!!

  • 5th Generation 16gb IPod Touch screen unresponsive

    I have a 5th Generation 16gb IPod touch and the screen became unresponsive just today. Just a couple minute after using it just fine, the screen became unresponsive to anything, not swiping, tapping, sliding... nothing. The screen turns on and off, and the Sleep/Wake button works. So does the home screeen. But i cant swipe to unlock it or swipe to turn it off.i did not drop it, get it wet, press to hard on it, i was holding it and taking a picture. then pressed the Sleep/Wake button and then turned it on a couple minutes later and the screen was unresponsive. I dont have any money to get a new one, and i dont have the warranty for it. i propbobly might take it to the apple store to get it checked out. one of my friends said that it has three layers a light layer and other one. she said the light layer got unwired or something and the apple store got it fixed. I cannot pay too much for it and definately will be getting a screenprotecter and cas e for it IFF it gets fixed. my other ipod had a similar problem, and i cant offord to lose another one.
    Any help would be VERY appreaciated

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • I have a fourth generation i pod touch but when i download games it says i need 4.3 how do I get it. How can I tell what mine is

         I have a fourth generation i pod touch. When i download games it says i need 4.3. I was wondering what it was talking about and how I can tell which operating system which I am guessing is the 4.3.
         I would also like to say thank you for taking your time to answer me and thank you for answers

    Connect your iPod touch to your computer and launch iTunes. You'll most likely be prompted to update to the latest version of iOS. If not, click the "update" button. For more information and full details, see the section titled "Update your device using iTunes" in this support article:
    http://support.apple.com/kb/HT4623
    You should read this article as well:
    http://support.apple.com/kb/HT4972
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • I have a second generation I Pod touch.  How do I know which games I can download from the Apple Store?

    I have a second generation I Pod touch.  How do I know which games I can download from the Apple Store?

    Hello, Suzanne. 
    Thank you for visiting Apple Support Communities. 
    Unfortunately there isn't a list available at this time for applications that are specific for your iOS/Software version.  However, once you know which iOS/Software version you have installed, you can browser various applications and look for ones that meet your system requirements.  I have included a screenshot below on how to look for this information. 
    iPhone, iPad, iPod: How to find the software version
    http://support.apple.com/kb/ht2188
    Cheers,
    Jason H. 

  • HT1353 5th generation I pod click wont sync with I tunes

    My 5th generation I pod wont sync with my new computer help please

    Does it apppear in iTunes but does not sync?  Or does it not appear in iTunes when you connect it, and that's why it won't sync?

  • I have just bought a 4th generation i pod touch and i cannot download existing i tunes onto it

    I have just bought a new i pod touch 32 gb 4th generation and cannot get my existing i tunes account to download to it

    The 2G can only go as high as iOS 4.2.1. To find apps for the 2G
    iOSSearch - search the iTunes store for compatible apps.
    Vintapps 3.1.3 - paid app.
    Apple Club - filter apps by iOS version.
    To update to 4.2.1
    The Settings>General>Software Update comes with iOS 5 and later.
    Connect the iPod to your computer and update via iTunes as far as your iPod model allows
      A 2G to 4.2.1. Requires iTunes version 10.X. If a Mac it requires OSX 10.5.8 or later.

  • 2nd generation i pod touch- screen frozen

    hi
    my ipod touch 2nd generation is frozen , help!

    hi
    try holding the circle button and lock button down toger for 10 seconds till an apple appears
    then turn your i pod back on. this should help:)

  • Pre-Loaded 5th Generation i-Pod

    Hey Everyone -
    First off I want to say that I just received my first ever i-Pod, which is a fifth generation unit that is black in color. It was purchased for me by a friend who pre-loaded it with a ton of music for me. I went to start loading music videos to my unit when I started bumping into a problem.
    I share a computer with my wife, who has an older, non-color display i-Pod (our computer is an IBM NetVista running Windows 2000). She already has i-Tunes on our computer and in i-Tunes, she has an extensive library with her music files. When I go to plug in my new i-Pod, i-Tunes detects the unit and asks if I'd like to sync my unit with my wife's library that is already on our computer. I always select "no" as I do not want to lose the existing music files that were pre-loaded onto my i-Pod by my friend and have it replaced with my wife's. Once I select "no", it seems as though there is nothing else that can be done in i-Tunes that will allow it to detect my unit, create a library for me based on the music files that I already have on my unit and allow me to purchase my own music files to be added to my i-Pod. Is there any way around this? Any help you can offer would be greatly appreciated and Thanks in advace for your advice.

    What you are trying to do is considered music piracy, and it's illegal.
    You cannot keep the content that your friend put on it.
    The Apple iPod was designed specifically to hinder this type of illegal file sharing.
    If you want the tracks that your friend has, I suggest you purchase them legally for yourself.
    Please don't steal music!

  • How can I tell what "generation" i pod touch?

    How can I tell what "generation" ipod touch I have so I can purchase the right case. Thanks!

    Append the last three characters of its serial number to http://www.everymac.com/ultimate-mac-lookup/?search_keywords= and load the page.
    (83398)

  • Can you connect 5th generation i-pod to portable dvd player

    I have recently purchased an Amstrad portable dvd player and was wondering if it is possible to view my saved movies from my i-pod video onto my portable dvd player. Was told by local shop it wasn't as you only had option of audio and not video. The portable dvd player came supplied with cables to watch movies through the portable player and onto a tv

    A portable DVD player normally only has OUTPUT jacks and would not have a reason to support input jacks. So there would be no place to INPUT your iPod signals.
    So the first question is, does the portable DVD player have actual INPUT ports?
    Patrick

  • Why is the 5th generation Black IPod touch being discontinued?

    The guy at the store told us Apple wouldn't be making them any longer, does anyone know why?

    On my slate iPod Touch 5, the metal around the camera and the loop button's paint was eventually scraped off, but none on the backplate. This is because the metal backplate's color is electrochemically infused with the color assigned to the iPod. The slate solution, over time, became grayish-blue after awhile, and was a bit expensive to make. Therefore, Space Gray was born! This was to save money, and solving a few other trivial problems,
    like the blue-gray hue.

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