HT5569 I am having trouble connecting to my wifi.  I put in the password (the correct password) and it tells me that it is the wrong password.  I just purchased this iPad and cannot seem to get connected.  My laptop connects with a pin not a password.

I just bought a iPad and am trying to set it up.  I have WiFi at my home but cannot get on with my iPad.  My laptop asks for a pin number to join and the iPad asks for a password.  I enter the correct password and it tells me that it is incorrect.  I have talked to my WiFi carrier and they tell me that they do not know what it could be.  Can someone please help me figure this out.

connectng with a pin # will not work with the ipad. you need to find out exactly what the actual wifi password is.
pin and push buttons are used by wifi protected setup. which is an optional feture of WPA
here are some ideas
go to the routers home page (typically 192.168.1.1 or 192.168.1.254) and see if you can click on "show password"
get the manual out, it should have the default user name and password you may need to access the routers page
if your windows computer connects, then you should be able to right click the wifi connection and click on show password as well. this is somewhere in the properties page of the wifi connection
also with windows its a good idea to click on "save wifi connection to usb drive" this can be used to connect other windows computers and xbox game consoles as well
if your laptop computer is a mac book you can go to the keychain or icloud keycahin and reveal the actual passowrd as well.
look at the actual router it might have directions on a sticker on how to access the routers configuration pages
if you enter the wrong password on the ipad you need to forget the network and try again

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